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Mercure Le Havre Centre Bassin du Commerce

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#11 of 31 Hotels in Le Havre
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Mercure Le Havre Centre Bassin du Commerce
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410 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Frontignan, France
Level Contributor
66 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 1 week ago

For us this is just the best, the staff are like friends and look after us from the reception, the bar, and the restaurant. Nothing is too much trouble for them and we always feel at home here. We have been told last time about some changes coming with re furbishment of the rooms. We were shown one recently completed... More 

Helpful?
Thank tbfrance
Level Contributor
34 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 September 2016

My wife and i stayed there in august 2016 for a week end visiting Le Havre city center. this hotel is very well situated, walking distance from the old city center. we see that the room is getting old, and the bathroom as well. i ususally go to some more modern Mercure, that's why i was a bit surprised. however... More 

Helpful?
Thank Pavi L
LAETITIA S, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear guest, We are glad you had a pleasant stay with us. We know that the hotel is old fashionned so that is why it will be refurbished in November 2016. We hope we will you welcome again after these works. Best regards, Laëtitia Salaün Front Office Manager More 

Land O Lakes, Florida
Level Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 September 2016

Nice hotel, rooms ok clean and comfortable. Just a normal hotel. Stayed a Mercure earlier on our trip and its was also ok. No breakfast came with this hotel We would stay again , it seems to be in the right locations

Helpful?
Thank rtpresident
LAETITIA S, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear guest, Thank you for taking time to share with us your opinion. We are happy to read that you appreciated your stay in our hotel. We hope we will see you again for your next stay in Le Havre. Best regards, Laëtitia Front Office Manager More 

Mijas, Spain
Level Contributor
74 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 7 June 2016 via mobile

Beautifully comfortable bedrooms in a typical Mercure, this one in a pleasant location. Friendly welcome and great service. Dinner was poor but breakfast was excellent. Very happy with mybstay and the price paid. Le Havre is not the most exciting of locations.

Helpful?
Thank MijasMike
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for posting this review on Tripadvisor. We are happy to read that you enjoyed your stay. I will inform our Chef about your opinion concerning the dinner. Sorry for that. Our hotel is indeed well located : in the city center, with a nice view on the Bassin du Commerce, and not far from Étretat, Honfleur,... More 

Sao Paulo, SP
Level Contributor
394 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
Reviewed 31 May 2016 via mobile

At first sight it felt a bit too simple for a Mercure - felt like an Ibis. Maybe it's just getting old, in need of some renovation. But it's not bad. The room was so dark and quiet at night, and the bed very comfortable - we slept so well here. Recommended for a quick stay in Le Havre.

Helpful?
Thank fernandorees
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 9 May 2016 via mobile

Stay away! What a shame. Not by far a 4-star hotel! Dated rooms (1970's dated!) basic bathrooms, no toiletries, empty fridge. The shock comes right after check in and after finding that your credit card is going to be charged 140 euros extras until check out (70 euros per adult charged as a warrant for future expenses). Take care of... More 

Helpful?
Thank 1969PuntadelEste
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for taking time to share with us your opinion. I have the pleasure to inform you that our establishment will be refurbished at the end of this year and beginning 2017. You can find some toiletries in our Privilege rooms : body lotion, shower cap, vanity set, sewing kit and shoe shine. There is a free... More 

Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 October 2015

Sometimes a hotel stands out based on how the staff deals with unpleasant issues. I had discovered some unwanted little creatures in my bed. When I brought this to the attention of the hotel's front desk staff, they immediately kicked into high gear: they switched me to a different room and offered to have my entire wardrobe dry-cleaned at their... More 

Helpful?
Thank Frank S
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for taking time to write this comment and thank you again for your comprehension. It was indeed the mattress from your old room sitting outside by the dumpsters. We are happy to read that you appreciated our reaction. See you soon. Best regards. Claire THOMAS Front Office Manager More 

Vancouver, Canada
Level Contributor
228 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 23 September 2015

We give this hotel excellent rating because it provided the friendliest customer service among the rest of the 4-star hotels we stayed in during our 3-week tour in France. Also the price was fantastic for this hotel class and for its good location. I have booked from Expedia one room for 3 people. Upon arrival, they gave us 2 connecting... More 

Helpful?
Thank Ena G
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you very much for your comment! It is always a pleasure to receive such positive feedback. We are happy to read that you enjoyed completely your stay in our establishment. We are looking forward to welcoming you again in our hotel. Best regards. Claire THOMAS Front Office Manager More 

Monte-Carlo, Monaco
Level Contributor
149 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 1 September 2015

With 2 adults and 2 teens we decided "last minute" to do a short week trip to Normandy. We found this Mercure in Le Havre, as we only had to pay around eur 100 for a suite / family room per night, breakfast included. The room itself is big enough, although the second bed is not big enough really for... More 

Helpful?
1 Thank Kortenbergtraveler
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for taking time to post this review on Tripadvisor. We are happy to read that you appreciate our central location and that you liked our breakfast buffet. We have got 4 family rooms on each floor : 2 junior suites on the backside and 2 Privilege rooms facing the bassin du commerce. The Privilege rooms have... More 

Horsham, United Kingdom
Level Contributor
126 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 26 August 2015 via mobile

Stopped with family on way back to UK from Brittany. We were given upgrades on all three rooms which was a pleasant surprise. Reception staff friendly and helpful. Rooms large, spotless and well equipped. Good location with many excellent restaurants close by. Breakfast and underground parking extra. If approaching from the south, you need to cross the toll bridge over... More 

Helpful?
Thank Sussex3225
CLAIRE T, Responsable réception at Mercure Le Havre Centre Bassin du Commerce, responded to this review

Dear Guest, Thank you for sharing your experience. We appreciate very much your nice comments regarding your stay in our hotel. It is always a pleasure to receive such positive feedback. We are looking forward to welcoming you again at Mercure Le Havre. Sincerely. Claire Thomas Front Office Manager More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the centre of town, looking onto the Bassin du Commerce dock, the hotel offers 96 air-conditioned rooms. All our rooms - Elegance, Privilege and Junior Suites - provide maximum comfort. Easy access to the beach, museums, harbour and train station. SUR LES QUAIS restaurant and bar. Meeting rooms totalling 300 sqm. ... more   less 

Additional Information about Mercure Le Havre Centre Bassin du Commerce

Address: chaussee Georges Pompidou, 76600, Le Havre, France
Region: France > Normandy > Haute-Normandie > Seine-Maritime > Le Havre
Price Range: $113 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Le Havre Centre Bassin du Commerce 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Mercure Le Havre
Hotel Style:
#2 Green Hotel in Le Havre
#3 On the Beach Hotel in Le Havre
#4 Luxury Hotel in Le Havre
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Questions & Answers

Questions? Get answers from Mercure Le Havre Centre Bassin du Commerce staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we asked, and got, a room higher up, but the family room, only one on each floor, is on the backside NOT facing the shipping dock”
 of 5 bubbles Kortenbergtraveler, 1 Sep 2015 | Read review
“High rooms have great views”
 of 5 bubbles Susang8184, 5 Jul 2015 | Read review
“If you want a safe, you need to upgrade to the ironically named Privilege rooms. If you want a good breakfast, you're out of luck.”
 of 5 bubbles IanF955, 30 Jun 2015 | Read review
“Try for an upper room with view towards the sea (west?)”
 of 5 bubbles LarieM, 17 Nov 2014 | Read review
“Get a room facing the water!”
 of 5 bubbles 483beng483, 15 Aug 2014 | Read review
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