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Hotel Rouen Saint Sever

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hotel Rouen Saint Sever
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233 Reviews from our TripAdvisor Community

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Showing 74: English reviews
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Manchester, United Kingdom
Reviewed 4 days ago NEW

Had read many reviews and was concerned initially but thought one night would be ok regardless. When we arrived 3 adults 1 child the gentleman on the reception was polite at all levels, very helpful and the best bit was it felt sincere. Really helpful regarding the parking and offered everything we could have needed. The hotel and rooms were...

Thank duncan d
Reviewed 24 November 2016

Easy walk to the center, around 10 minutes. The room was great for our needs. Clean and confortable. There's a shopping mall with a supermarket next door if you need anything. We parked the car around for free.

Thank invocator
PATJO76, Responsable relations clients at Hotel Rouen Saint Sever, responded to this review

Hello, We thank you for having taken time to share us your opinion. We are delighted that our hotel suits you in particular our location. We are happy that you appreciated your spacious chamber. I hoped that my answer is as high as your expectations Best regards Eva

Limerick, Ireland
Reviewed 19 October 2016

A comfortable bed is the most important requirement for me in a hotel and I wasn't disappointed here. Rooms small but very adequate with all amenities provided. Lovely breakfast and good location with shopping centre next door and in the shadow of a beautiful church.

Thank Triptoomany
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Hello, We just take note of your comment and it is a pleasure to read you. We are pleased to see the good return and happy to have met your expectations. Thank you for taking the time to share your experience. We hope to see you soon Regards, Marine P. Reception

Los Angeles, California
Reviewed 12 October 2016

First off, this isn't a 5* hotel. If you want that with large rooms and all the perks, look for another hotel. Spent one night here with spouse Sept 8 in room 609. Stephan at reception was very friendly and helpful. Room 609 was clean but not large. No air con but window opened and breeze was nice (temperatures were...

1Thank Saranger
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Dear Customer, We just read your comment and above all a big thank you for your opinion. We are pleased to note your positive feedback in general. We will pass the compliment on reception to Stéphane, we are delighted to see that it made you happy. We take into account all your remarks concerning air conditioning and washcloths, and the...

London, United Kingdom
Reviewed 23 August 2016 via mobile

This hotel has seen past its best days a long, long time ago. Tiny rooms decorated in as if we had done a trip back to the 50s. Not a lot of things worked properly, however staff where really welcoming and friendly. The French government gave this hotel a 3* rating. I believe they should revisit this at I have...

Thank mario b
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Hello, We have just learned of your comments and we thank you for taking the time to write us. Sorry to see that our hotel did not meet your expectations. We take into account your considerations. However, we thank you for the compliment on staff. Best regards, Marine P. Reception

Royal Tunbridge Wells, United Kingdom
Reviewed 26 July 2016

The location is perfect with a short walk over the river, 15 minutes to the very centre. You get to see a little of Rouen. I was told by the people we traveled with the restaurant was really very good. Rooms are basic but everything is provided and the bathrooms on the smaller side (again everything provided) The staff were...

Thank Cazazeeba
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Dear Customer, Thank you for giving us feedback about your stay. We are pleased that your stay you have enjoyed and appreciate compliments. The satisfaction of our customers is our priority. We hope to see you soon in our hotel. Regards, Marine P. The reception

Kings Lynn
Reviewed 21 July 2016

We stayed here for one night on our way home from visiting Normandy, the room was small and with no air conditioning it was very stuffy. The bathroom was no bigger than a closet with no plug in the hand basin. Breakfast was supposed to be served until 10am but when we went down at 9.30am there was very little...

Thank Anthony B
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Hello, Thank you for your comment. Sorry that your negative feedback. We take into account your remarks. Regarding the breakfast, if you come during the week, it is served until 9:30. If you came for the weekend, it is actually served until 10:00 and in this case we apologize. Regards, Marine P. Reception

Reviewed 18 July 2016 via mobile

Seriously, I don't get where the 3 stars come from. Old not even renovated hotel. No air conditioning, awfull rooms and the restroom is horrible. Toilet paper gets stuck! Why do they need a copy of my ID??? I guess people that usually stay here are not very honest. Avoid it!

Thank Adrian F
PATJO76, Reception at Hotel Rouen Saint Sever, responded to this review

Hello, Thanks for your feedback. We are sorry if your stay was not well and take into account your comments. Regarding copying of the identity carté, it's not a question of honesty but a procedure. We are not the only hotel to ask. In case of problems we need to be able to provide the exact identity of our clients....

Torquay, United Kingdom
Reviewed 27 June 2016 via mobile

The room was very nice, tv, shower, heating, plenty of towels, quiet, and good beds. The restaurant next door to the hotel was excellent.overall the placing and the cost were very good value. Just one comment regarding complaint would be the direction to the hotel left a lot to be desired! Oh, the breakfast we paid extra for, but was...

Thank 150jackinabox
PATJO76, Receptionniste at Hotel Rouen Saint Sever, responded to this review

Dear Customer, Thank you for taking the time to write us. Thank you for the compliments on the staff. Your positive feedback on this subject is very important to us, our customer satisfaction is our priority. We are pleased that your stay in our hotel will leave you a good memory. We hope to see you soon in our establishment,...

Reviewed 31 May 2016 via mobile

Ibis is, what Ibis does, and they consistently do it. If you are looking for a functional hotel that provides consistent services like a clean room, good bed, cheap indoor parking, and great personnel. That's what they do, so don't complain that you're not getting your +/- 80€.

1Thank yogiacomo
PATJO76, Réception at Hotel Rouen Saint Sever, responded to this review

Hello, We believe that you made a mistake hotel. cordially Marine P. La réception

77 photos of this hotel

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All Traveller Photos (67)
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Hotel & Grounds (10)
Bathroom (7)
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View from Room (2)
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Hotel & Grounds (5)
Business Centre/Function Rooms (1)
Dining (1)
Room/Suite (3)
07/05/2017 08/05/2017
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  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Hotel Rouen Saint Sever

Address: 20 Place Saint Sever, 76100, Rouen, France (Formerly Comfort Hotel)
Region: France > Normandy > Haute-Normandie > Seine-Maritime > Rouen
Price Range: $56 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Rouen Saint Sever 3*
Number of rooms: 136
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Also Known As:
Saint Sever Hotel Rouen
Saint Sever Rouen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Rouen Saint Sever staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with view of the church are nicest.”
Triptoomany, 19 Oct 2016 | Read review
“Room 609 had a view of the church across the street”
  • Room 609
  • Room 609
  • Room 609
  • Room 609
  • Room 609
  • Room 609
Saranger, 12 Oct 2016 | Read review
“Lol, stay somewhere else! If you must, get a room on the north side of the building. It's quieter.”
keishoos, 25 Feb 2016 | Read review
“Get a room at the front of the hotel and you get a lovely view of the Church.”
MikeF688, 1 Oct 2015 | Read review
“realy realy is hard to find....”
bliscoe1, 30 Sep 2015 | Read review
5 of 5
US$44* /night
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Prices are for 1 room, 2 adults
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