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A new venue this time for our frequent European travels and though a late find now a firm favourite, primarily because of our children. Clearly popular with overnight stayers by the clientele present the family friendly qualities impressed us a lot.
Children’s entertainment inside the...More
We stopped here with our kids (7 and 10) to break up our drive back to Paris. At first glance it looks like. Ithink specia, perhaps even a renovated motel, but the minute we walked in the door- we knew we had made a great...More
Thank Robyn B
Response from Nicolas G, Directeur général at Hotel Novotel Le MansResponded 4 weeks ago
Dear Robyn B,
Thank you very much for this great review !
That's such a pleasure to read that we succeeded to win our guest's satisfaction ! The whole team of Novotel Le Mans hopes to welcome your family again.
OK room on 3rd floor but the restaurant dinner food and service was abysmal! Avoid the steak/pork/lamb mains err everything!
Everybody had to send their meat mains back!
Haven't tried the
breakfast - yet!More
Response from Nicolas G, General Manager at Hotel Novotel Le MansResponded 4 weeks ago
I have been sadly advised yesterday morning of the many troubles happened in our restaurant monday evening. The first thing that I want to do is to sincerely apologize for this situation which is absolutely not the image that we daily try to...More
As a platincard card holder we travel a lot in the accor group. And this novotel is worn down. It needs a total make over, renovation and fresh up courses on customer service and a realistic check up on the Kitchen.
We stayed on the...More
After a comfortable stay in March, we chose to return overnight en route to Calais. This time we had a standard room. After checking in we found our room had not been prepared and returned to reception. Apologising the receptionist offered us a room upgrade....More