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Mercure La Rochelle Vieux Port Sud

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Quai Louis Prunier, 17000, La Rochelle France
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (302)
Room & Suite (88)
Dining (12)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 21-07-30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure La Rochelle Vieux Port Sud
Updated 21-07-30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#27 of 49 hotels in La Rochelle
Location
Cleanliness
Service
Value
Situated on the outer dock of the Vieux Port (old port), next to the new aquarium and between the historic town centre of La Rochelle and the new port area. Restaurant, bar, parking, meeting rooms (for 700 people). Airconditioned rooms (including 4 rooms for guests with limited mobility). Our restaurant will be closed on weekends from December 8 2006 until February 11 2007 inclusive.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Paid public parking nearby
Parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Modern
Languages Spoken
English, French
1382Reviews5Q+A70Room tips
Traveller rating
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Popular mentions
Chijioke O wrote a review Mar. 2021
Abuja, Nigeria559 contributions103 helpful votes
+1
Stayed for 2 nights. The hotel is well organized and one of the high end hotels in La Rochelle. Due to the COVID restrictions, so many aspects of the hotel were not explored. Meals had to be served to the rooms instead of the usual buffet. This also led to a restricted menu. Room service was however efficient. The rooms are not the biggest of rooms but are adequately equipped. Espresso machine and electric kettle to keep oneself warm. Bathroom was a buzz. The staff I interacted with were also pleasant and friendly. Overall, a good stay
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Date of stay: March 2021Trip type: Travelled on business
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Response from Elisabeth Gouvernaire, Directeur général at Mercure La Rochelle Vieux Port Sud
Responded Jun. 24, 2021
Merci pour votre retour et au plaisir de vous revoir dans d'autres conditions. Bien cordialement Elisabeth
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486Len wrote a review Sep. 2020
Rougé6 contributions1 helpful vote
Have stayed before. Well situated near to the town, about 5 minutes walk away. Plenty of free parking on site. We had a privilege room, a bit smaller than some Mercures but fine. Staff very good. Breakfast, despite the covid problems, was very good, extremely well organised and the full fare was available. Look forward to our next stay.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Elisabeth Gouvernaire, Directeur général at Mercure La Rochelle Vieux Port Sud
Responded Oct. 23, 2020
Dear 486Len, Thank you for choosing Mercure La Rochelle Vieux Port Sud as your accommodation. It is always encouraging for us to learn that our valuable guests are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Best Regards, Guillaume DUBOS Assistant Front Office Manager
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ganucheau wrote a review Sep. 2020
Marmande, France124 contributions43 helpful votes
We booked this hotel a week before our stay and booked it because it had private parking. We asked for a parking space when we booked.The day before our arrival we were informed that parking was not available as the Tour de France was passing through and that was to be given priority. We did find parking in a public car park - and had to pay 15 euro for it- but were disappointed we were not told when we booked The service from Accor is usually much better than that, especially as we are Gold Loyalty card holders.
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Review collected in partnership with Accorhotels.com
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Elisabeth Gouvernaire, Directeur général at Mercure La Rochelle Vieux Port Sud
Responded Oct. 22, 2020
Dear ganucheau, Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Guillaume DUBOS Assistant Front Office Manager Sincerely,
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WLSOND wrote a review Aug. 2020
Carlisle, United Kingdom102 contributions8 helpful votes
Rooms are very small but ok for a one night stay. Comfortable bed. We had to change 2 of the rooms due to a very bad smell in the room, 420 and 320. Staff were helpful and changed rooms for us straight away. Location on the Marina was excellent with the main Harbour 5 minutes walk away. On site free secure parking was a bonus.
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Date of stay: July 2020
Location
Service
Sleep Quality
Room Tip: Harbour view rooms may be quieter
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Response from Elisabeth Gouvernaire, Directeur général at Mercure La Rochelle Vieux Port Sud
Responded Oct. 22, 2020
Dear Wlsond, Thank you for taking the time to share your feedback. We are sorry to hear about the problem with the smell in rooms. Meanwhile we are happy that our team could find a quick solution for you. We hope to welcome you back to our hotel very soon! Sincerely, Guillaume DUBOS Assistant Front Office Manager
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Holt-Miller wrote a review Jun. 2020
Geneva, Switzerland29 contributions13 helpful votes
I was initially very nervous to have a long weekend break in these COVid times. However, I was pleasantly surprised. The hotel was impeccably clean and staff very helpful. Great safe and clean processes which set my mind at ease!
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Date of stay: June 2020Trip type: Travelled with family
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Response from Elisabeth Gouvernaire, Directeur général at Mercure La Rochelle Vieux Port Sud
Responded Oct. 22, 2020
Dear guest, Thank you for choosing our hotel for your stay in La Rochelle and taking time to write a review on TripAdvisor. We are pleased that you enjoyed your stay during these difficult times. We hope to receive you again inthe future Best Regards, Guillaume DUBOS Assistant front office manager
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PRICE RANGE
US$100 - US$142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure la rochelle vieux port sud hotel la rochelle
LOCATION
FranceNouvelle-AquitaineCharente-MaritimeLa Rochelle
NUMBER OF ROOMS
123
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Frequently Asked Questions about Mercure La Rochelle Vieux Port Sud
Which popular attractions are close to Mercure La Rochelle Vieux Port Sud?
Nearby attractions include Musée Maritime de La Rochelle (0.3 km), Towers of La Rochelle (0.3 km), and Aquarium La Rochelle (0.09 km).
What are some of the property amenities at Mercure La Rochelle Vieux Port Sud?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Mercure La Rochelle Vieux Port Sud?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mercure La Rochelle Vieux Port Sud?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Mercure La Rochelle Vieux Port Sud?
Conveniently located restaurants include Le Panier de Crabes, Le comptoir de Walter, and Iséo.
Is Mercure La Rochelle Vieux Port Sud located near the city centre?
Yes, it is 0.8 km away from the centre of La Rochelle.
Are any cleaning services offered at Mercure La Rochelle Vieux Port Sud?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure La Rochelle Vieux Port Sud?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure La Rochelle Vieux Port Sud offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure La Rochelle Vieux Port Sud?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Mercure La Rochelle Vieux Port Sud?
Many travellers enjoy visiting Cathedrale St-Louis (La) (1.0 km), Hotel de Ville (0.7 km), and Porte des Deux Moulins (0.8 km).