Best Western Premier Masqhotel
Best Western Premier Masqhotel
17, rue de l’Ouvrage à Cornes, 17000, La Rochelle France
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Avg. C$138 /night, 10/13 - 10/14
C$231
per night
C$183
per night
C$134
per night
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4.5
#4 of 49 hotels in La RochelleLocation
Cleanliness
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
WELCOME TO THE HEART OF LA ROCHELLE A stone’s throw from the historic centre of La Rochelle and the TGV train station, the completely renovated Best Western Premier MASQHOTEL welcomes you. In a resolutely contemporary atmosphere, come and discover our establishment combining refinement and premium service. For its reopening, our 4-star hotel offers you the discovery of a whole new universe, rich in distant evocations by its soft colors, noble materials and mottled objects. Our hotel has 76 rooms and suites, two meeting rooms, a fitness room, a central bar, lounge and co-working areas. We are located less than 25 minutes from the airport and private parking is available upon prior reservation. In the heart of La Rochelle, we offer you a personal and unique invitation to travel that everyone will appropriate in their own way.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Children's television networks
Highchairs available
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Car park
Wifi
Coffee shop
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Snack bar
Wine / champagne
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Bathrobes
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Business
Languages Spoken
English, French, Spanish, Arabic and 2 more
Location
17, rue de l’Ouvrage à Cornes, 17000, La Rochelle France
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Laleu Airport
4.3 km•
See all flights
Rental Cars
57 Restaurants
within 0.5 kilometers
1,106Reviews7Q+A64Room tips
Reviews
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Detailed Reviews
Been to La Rochelle many times, had a great recent stay at Masqhotel. My experience seems to have been more positive than recent reviewers.
+
location near train station and accessible by car, in a quiet neighborhood about 5min walk from old port
staff is English speaking, attentive and available without being intrusive
room was spacious, comfortable, well-maintained
bathroom was modern and functional (with a walk in shower)
breakfast buffet is superb, with a wide variety of choice
bar and room service available
-
have to walk to port (old town) or restaurants: not a detraction but keep in mind
Great stay for work, for a week.
+
location near train station and accessible by car, in a quiet neighborhood about 5min walk from old port
staff is English speaking, attentive and available without being intrusive
room was spacious, comfortable, well-maintained
bathroom was modern and functional (with a walk in shower)
breakfast buffet is superb, with a wide variety of choice
bar and room service available
-
have to walk to port (old town) or restaurants: not a detraction but keep in mind
Great stay for work, for a week.
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hervé Bouyssel, General Manager at Best Western Premier Masqhotel
Responded Jan 30, 2022
Dear Franklin, First of all, thank you for taking the time to share your coments about your experience in our property. Your satisfaction is paramount to each and everyone of us and be sure that your comment will be shared with all the staff members. Needless to say we look very much forward to welcome you back in a not too distant future. Kind Regards Hervé – Director and all the team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is basic but located in a convenient and quiet place-within walking distance of the main city and with secured paid parking. It is clean and the staff are friendly and helpful. The communal areas are welcoming and comfortable.
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hervé Bouyssel, General Manager at Best Western Premier Masqhotel
Responded Sep 16, 2020
Dear guest, Thank you for choosing the Best Western Plus Masqhotel for your recent stay in La Rochelle. We are so pleased to read that you did enjoy your stay with us and that the teams did particularly add to your comfort and enjoyment. It will be a real pleasure to share your kind words with them. We do most look forward to seeing you again soon ! Kind Regards, Hervé - Director and all the team Best Western Premier Masqhotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is located very close to the fort and all other attractions. Away from the noise and hustle bustle yet very close to all the attractions and key facilities like the Gare / forts, Restaurants etc. (within 10 min walking distance)
Clean rooms with all amenities provided a very comfortable stay. Great for family stay.
The staff are very helpful and English speaking. They provided suggestions for what to see / visit, where to eat, and activities that could be interesting for the children.
Clean rooms with all amenities provided a very comfortable stay. Great for family stay.
The staff are very helpful and English speaking. They provided suggestions for what to see / visit, where to eat, and activities that could be interesting for the children.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hervé Bouyssel, General Manager at Best Western Premier Masqhotel
Responded Aug 6, 2021
Dear Guest, What a pleasure to read your posting, following your recent visit in our property. We were more than thrilled to read you enjoyed either t the quality and the kindness of the staff. Thank you for mentioning the professionalism and service of our wonderful staff, daily focused on our guests’ well-being and happiness ! Needless to say we look very much forward to welcome you back in a not too distant future. Best regards, Hervé Bouyssel / Director
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is well located, clean and comfortable. CAUTION!!! They don't ask anyone for their COVID certificates and the common areas are small and cramped. Be careful with the breakfast schedule since social distance is not respected and anyone can enter.
The hotel parking lot is shared with another property and it is a real mess. People occupy more than 1 place when parking and nobody watches that the rules are followed. It is narrow, impractical and very poorly organized.
The reception service has the classic French style ..... Don't expect a smile or a good deal, because they won't give it to you.
The hotel parking lot is shared with another property and it is a real mess. People occupy more than 1 place when parking and nobody watches that the rules are followed. It is narrow, impractical and very poorly organized.
The reception service has the classic French style ..... Don't expect a smile or a good deal, because they won't give it to you.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hervé Bouyssel, General Manager at Best Western Premier Masqhotel
Responded Aug 17, 2021
Dear Sir, Your business is very important to us and we value your feedback. For your information, only the hotel with restaurant where you can have lunch and diner have to check the COVID certificate, to book a bedroom or to have breakfast you don't need it. I guarantee you that we do not joke about the sanitary rules and safety of all our customers. About our parking, we don't share the parking with an another hotel, just two floor, two parking,one per hotel juste the same entrance. I'm sincererly sorry if some another guest don't respect and occupy more than one space, By telling us how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms were well equipped, the bed was comfortable and thank you to the cleaning ladies for doing such a good job. The desk staff were welcoming enough and helpful.
Parking was available and secure.
However the room decor was, frankly, sombre and horrible! The carpet everywhere was a mottled dark grey with greige walls and lots of black finishes. We found the whole space depressing. All was freshly decorated but what a shame that they didn't use an interior designer with a bit of flair and taste.Only the bathroom was light and bright but be aware that the bath is set very high and difficult to access.
The breakfast room might normally not have been a problem. But it was a bank holiday weekend and there was a scrum every morning and social distancing was impossible. The willing staff were run off their feet trying to keep everything topped up. In comparison, the rest of the public spaces were large and underused in comparison to the eating area.
Parking was available and secure.
However the room decor was, frankly, sombre and horrible! The carpet everywhere was a mottled dark grey with greige walls and lots of black finishes. We found the whole space depressing. All was freshly decorated but what a shame that they didn't use an interior designer with a bit of flair and taste.Only the bathroom was light and bright but be aware that the bath is set very high and difficult to access.
The breakfast room might normally not have been a problem. But it was a bank holiday weekend and there was a scrum every morning and social distancing was impossible. The willing staff were run off their feet trying to keep everything topped up. In comparison, the rest of the public spaces were large and underused in comparison to the eating area.
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Date of stay: November 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hervé Bouyssel, General Manager at Best Western Premier Masqhotel
Responded Dec 5, 2021
Dear guest, Thank you for sharing your most recent experience with us. I would like to apologise for the inconvenience experienced with regards to the room who was not to your liking and also that you were not comfortable in the breakfast room. I do hope that we will have the pleasure of welcoming you again and the opportunity to show you again the true Best Western Plus Masqhotel hospitality. Kind Regards Hervé - Director and all the team Best Western Premier Masqhotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent stay at hotel, close to train station, 5 minute walk to tourist office, 5-10 minutes to harbor areas and restaruants with view of old harbor, less thanb 10 minutes from pedestrian areas. Comfortable rooms, lots of storage, nice bathroom with shower inside tub. Very good brekafast with oysters for breakfast as well as eggs, meats, cheese, etc. Friendly helpful staff.
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Date of stay: November 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Réception MASQ, Guest Services / Front Office at Best Western Premier Masqhotel
Responded Nov 14, 2022
Dear Luke, What a pleasure to discover your appreciations following your recent stay in our establishment! We were absolutely delighted to welcome you and very happy that you appreciated the quality of our establishment. It is always a joy for us when our dear customers share positive feedback with us. Of course, we will have the pleasure of welcoming you again soon, for a new "relaxation at the Masqhotel" parenthesis! Best regards, Hervé - Director and all his team Best Western Premier Masqhotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is ideally located, close to the train station and within walking distance to all La Rochelle attractions but without the nuisances of the busy touristy city Center.
The hotel has a car park which is a real perk during the high season when all car parks are full.
Rooms are extremely comfortable.
The breakfast is amazing with plenty of quality products.
Definitely recommended !
The hotel has a car park which is a real perk during the high season when all car parks are full.
Rooms are extremely comfortable.
The breakfast is amazing with plenty of quality products.
Definitely recommended !
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clément Best Western Premier Masqhotel, Guest Services / Front Office at Best Western Premier Masqhotel
Responded Sep 3, 2023
Dear Freddes, Thank you so much for your wonderful review! We're delighted to hear that you had an excellent stay at our hotel. We're pleased that you found our location convenient. Our secure car park is indeed a valuable feature, especially during the peak season, it is highly recommended to book it in advance. It's fantastic to know that you enjoyed our rooms and that our breakfast exceeded your expectations. We truly appreciate your recommendation. If you have any more feedback or if there's anything else we can assist you with in the future, please feel free to reach out. We look forward to welcoming you back on your next visit! Best regards, Clément Receptionist - Best Western Premier Masqhotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I keep returning to this hotel each year during my business trips to La Rochelle. I enjoy just about everything in this hotel - hotel staff is always extremely friendly, breakfasts are plentiful, room and lobby decor is pleasant and intriguing. Looking forward to staying at Masq hotel during my next visit to La Rochelle!
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Review collected in partnership with Best Western
Date of stay: January 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hervé Bouyssel, General Manager at Best Western Premier Masqhotel
Responded Feb 7, 2022
Dear Mr Formin, First of all, thank you for taking the time to share your coments about your experience in our property and for your loyalty. Your satisfaction is paramount to each and everyone of us and be sure that your comment will be shared with all the staff members. Needless to say we look very much forward to welcome you back in a not too distant future. Warm regards, Hervé Bouyssel / General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have never stayed in a hotel built with such poor soundproofing. You can hear the cars on the street like there were no walks. The low voice tone of all the neighbours around can be hear like they are in the room with you. Every little tiny details from the surounding rooms can be heard as well as the people and cars outside. Never happened before in a hotel to not close an eye all night due to poor room soundproofing. When told the reception lady the next day, she wasn't moved at all, suggested to ask for a top floor room next time. I was with my wife and my 3 years old that also could not sleep at all due to the noise. The breakfast was nice, hotel clean, checkin staff very nice(altough I would have expected them to book the 2 rooms on the top floor when they saw a 3 years old)
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Review collected in partnership with Best Western
Date of stay: October 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clément Best Western Premier Masqhotel, Guest Services / Front Office at Best Western Premier Masqhotel
Responded Oct 18, 2023
Dear Guest, We truly appreciate your feedback on your recent stay. We apologize for the discomfort you experience. This is not the level of comfort that we aim to provide, and we take your comments seriously. We understand how important a good night's sleep is, especially when traveling with family. Feel free to ask a room on the parking side or high floor next time for your comfort. We are delighted to hear that you enjoyed our breakfast and found our hotel clean, and we appreciate your kind words about our check-in staff. Thank you for your valuable input, and we hope to have the opportunity to provide you with a much quieter and more comfortable stay in the future. Best regards, Clément Receptionist - Best Western Premier Masqhotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At best a 3 star hotel. Yes its been refurbished but its very basic....rooms are ok but location is in an industrial estate so nothing near it unless you walk 15 minutes to the centre of the town. Bar serves drinks but at 10 euro for a small glass of wine its expensive even by french standards. Breakfast was ok but there were not enough seats for everyone as hotel was busy. Staff are pleasant enough.
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Date of stay: December 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Clément Réceptionniste, Guest Services / Front Office at Best Western Premier Masqhotel
Responded Jan 8, 2024
Dear Guest, Thank you for sharing your feedback with us. We appreciate your comments and are sorry to hear that your experience fell short of your expectations. We want to address a potential misunderstanding regarding the pricing of drinks in our bar. Our wine glass ranges between 6€ to 8€. We regret any inconvenience caused by the location, and your input on the breakfast seating capacity is duly noted. Also, thank you for your words one the staff, it's trully appreciated. We hope to have the opportunity to welcome you again and provide a more satisfying experience in the future. Best regards, Clément Receptionist - Best Western Premier Masqhotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yes of course, pick up a high speed train (TGV) at the airport arriving from LILLE to the direction of Bordeaux, stop at Poitiers staion (2 h 30) and change for la Rochelle station (1 h 30 more). you will find the time table on the web site of "voyages sncf" (find by google).
second solution, from the Roissy airport go to Paris Montparnasse station by many solutions (taxis, air France busses,...) an then take a direct TGV to La Rochelle
Yes at 300 meters (less than five minutes walking)
"Book your car for the underground Car Park. Chill . Relax . Visit the coastal towns Isle de re etc "Read full review
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PRICE RANGE
C$154 - C$219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel masqhotel, best western la rochelle, la rochelle best western
FORMERLY KNOWN AS
Best Western Plus Masqhotel
LOCATION
FranceNouvelle-AquitaineCharente-MaritimeLa Rochelle
NUMBER OF ROOMS
76
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Best Western Premier Masqhotel
Which popular attractions are close to Best Western Premier Masqhotel?
Nearby attractions include La Grande Roue de La Rochelle (0.3 km), Aquarium La Rochelle (0.5 km), and Quartier Saint Nicolas (0.5 km).
What are some of the property amenities at Best Western Premier Masqhotel?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Best Western Premier Masqhotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Best Western Premier Masqhotel?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at Best Western Premier Masqhotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Best Western Premier Masqhotel?
Conveniently located restaurants include Le Café du Nord, Le Panier de Crabes, and Le comptoir de Walter.
Is Best Western Premier Masqhotel located near the city centre?
Yes, it is 0.9 km away from the centre of La Rochelle.
Are any cleaning services offered at Best Western Premier Masqhotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Premier Masqhotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western Premier Masqhotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Arabic.
Are there any historical sites close to Best Western Premier Masqhotel?
Many travellers enjoy visiting Cathedrale St-Louis (La) (1.0 km), Hotel de Ville (0.8 km), and Porte des Deux Moulins (1.1 km).