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Grand Hotel Roi Rene Aix-en-Provence Centre - MGallery By Sofitel

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Traveller (270)
Room & Suite (79)
Dining (37)
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Overview
  • Excellent50%
  • Very good36%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“m gallery”(6 reviews)
“cours mirabeau”(33 reviews)
“la table du”(3 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,068)
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Traveller rating
127
100
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3
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127
100
27
10
3
Show reviews that mention
All reviewsm gallerycours mirabeaula table dubalcony overlooking the poolfour star hotelpool serviceold townlovely hotelshort walkmacaroonsbreakfast was excellentbusy streetspecial thankswell located hotelenjoyed our staystandard roomonly stayed one night
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1 - 5 of 267 reviews
Reviewed 1 week ago

in the centre of aix en provance , well equipped bathroom and a bed that can reach a 60 cm height if you remove all the upper layers of the mattress . personnel very helpful and kind . the restaurant pricey and without a great...More

Thank wheelchair-user1
Response from ElisabethMendes, Manager at Grand Hotel Roi Rene Aix-en-Provence Centre - MGallery By SofitelResponded 5 days ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. We are really proud to know that your stay in our establishment was pleasant and positive for you, particularly the comfort...More

A TripAdvisor Member
1
Reviewed 1 week ago via mobile

Back again in Roi Rene. Happy with counter staff Vikash service. He is always helpful and courteous. Restaurant staffs are also friendly. There is a nice bar with decent selection of drinks. It is like being at home.More

Thank A TripAdvisor Member
Response from ElisabethMendes, Manager at Grand Hotel Roi Rene Aix-en-Provence Centre - MGallery By SofitelResponded 5 days ago

Dear Guest, We would like to thank you very much for your comments regarding your stay at the Grand Hôtel Roi René - MGallery by Sofitel. It is always a pleasure to read positive feedback. I will share your comments with our team, especially with...More

Reviewed 1 week ago

I have stayed in this hotel on numerous occasions for business. I've been impressed by the staff with their attention to detail and friendly, courteous attitude. I've found the rooms to be well presented and the housekeeping services excellent. With this in mind, I recently...More

Thank Grovez
Reviewed 15 March 2018

Hotel is nice but wow what a lack of culture of service! You feel like you are doing them a favor of staying in. The reception staff are like Japanese robots, no smile no desire to be nice and on top they will do nothing...More

Thank EmilBCN
Response from ElisabethMendes, Manager at Grand Hotel Roi Rene Aix-en-Provence Centre - MGallery By SofitelResponded 4 weeks ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. We are sincerely sorry to hear that your stay did not meet your expectations. At MGallery, we strive to provide a...More

Reviewed 14 March 2018

I would highly recommend this hotel. Priced, its OK. Importantly the service was friendly and profesional. Do book though, it's popular! The location its good. The restaurant wonderful The city its extraordinaryMore

Thank grindoow71
Response from ElisabethMendes, Manager at Grand Hotel Roi Rene Aix-en-Provence Centre - MGallery By SofitelResponded 16 March 2018

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hôtel Roi René MGallery by Sofitel. It is always a pleasure to read positive feedback. I will share your comments with our team. I am sure that it...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$175 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Aix-en-Provence
#7 Business Hotel in Aix-en-Provence
#7 Luxury Hotel in Aix-en-Provence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$175 - US$321 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Aix-en-Provence
#7 Business Hotel in Aix-en-Provence
#7 Luxury Hotel in Aix-en-Provence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (270)
Room & Suite (79)
Dining (37)
Pool & Beach (14)
Business Centre & Event Rooms (15)
Questions & Answers
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LittleBritain
1 January 2018|
AnswerShow all 7 answers
Response from Silver_Fox_Lyon | Reviewed this property |
Nearly all the rooms have a shower and a 2 lifts
1
Vote
emsully2016
11 November 2016|
AnswerShow all 2 answers
Response from brunettienzo | Reviewed this property |
cancellation policy are the same described into accorhotel website
0
Votes
Google Translation
Room Tips
"internal (pool facing) rooms are much quieter, having no street noise."
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"Some rooms are tiny"
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"higher floor for more daylight and looking at courtyard to avoid street noise"
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"Pay as much as you can afford to get a better room"
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