Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Birdy by HappyCulture is located at 8 minutes far from Aix-en-Provence town center next to a golf and the TGV train station and face to the Sainte Victoire Mountain. Our rooms in a special exotic theme have A/C, flat TV; free wifi and fridge. The hotel purpose a bar-restaurant, ruled by the Chief Edgar GRENIER, a very nice terrace, a beautiful park with games and a large outside swimming-pool.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, French, Russian, Spanish and 1 more
Location
775 Rue Jean René Guillibert Gauthier de la Lauzière, 13100, Aix-en-Provence France
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Hôtel Birdy by HappyCulture is often celebrated for its cleanliness and the array of amenities, such as engaging games and a satisfying breakfast, although there is room for enhancement in some areas. The spacious and well-appointed rooms are a hit among travelers, yet attention to detail in maintenance is suggested.
Guests enjoy the tranquil yet convenient location, and the majority find the service to be both friendly and professional, despite isolated incidents of rudeness. The atmosphere earns praise for its welcoming vibe, and while opinions on value vary, the hotel remains a popular choice for many.
Location
Convenient
Atmosphere
Welcoming
Rooms
Spacious
Value
Mixed
Cleanliness
Spotless
Service
Friendly
Amenities
Well-appointed
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Stayed here for one night as a stopover en route to the Cote D’Azur. We had a family room and a double room. It is very functional. Rooms are pretty basic. Toilets and bathrooms are windowless and feel a bit oppressive. Furnishings are not luxurious but cushions and decor are a fairly nice touch. Rooms seemed pretty clean, mini fridge (empty) in room which is useful. Corridors are boiling hot and doors and door handles seem sticky - could do with a clean. Air con in the rooms was effective. We did not eat here but Breakfast is 17 euros per person if booked at the hotel (cheaper if booked in advance). Outside area looked pretty decent. Pool also a welcome bonus. Reception staff pretty friendly. Manager very friendly chatting to us when we were leaving. Overall, it was decent value for what we paid well in advance. It is functional but can not imagine staying for more than a couple of nights.
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Date of stay: August 2024Trip type: Travelled with family
Room Tip:Taxis from the TGV were expensive, 25-30 euros each way. Factor in this cost if necessary!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David ROUSSEAU, Directeur général at Hôtel Birdy by HappyCulture
Responded Sep 8, 2024
Dear Guest, many thanks for your feedback. Best Regards Fabienne C Adjointe de Direction
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Modern hotel, nothing is missing. Spacious rooms, common areas with pinball machine (working), billiards and table football; spotlessly clean rooms, with every comfort: there is even a jug available at reception with a dispensing machine to bring water to your room, with 4 syrups. Happy corner, hot herbal teas and flavored water available. Stunning breakfast, with every good thing, including a machine that dispenses hot drinks including organic coffee and a fantastic hazelnut cappuccino. Friendly staff. The only flaw: it is unreachable if you don't have a navigator, far out of town in a new residential area and not signposted at all. I love parking.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Ottimo albergo, se riesci a trovarlo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hotel is quite far from anything to do, and quite pricy for what there is to offer. Pool is a lot smaller than advertised, and the restaurant while it is tasty, lacks variety. Room was quite dark but the shower was nice. Room service was good & the breakfast is also a little lacklustre at 15€ a head, only a couple hams and cheeses to go with fruit & cheap baked goods that seem defrosted. Cocktail bar by the pool was nice and lots of games to play within the hotel. But if you don’t have a car with you, I wouldn’t recommend staying here. Free parking at least, even if the parking area roads are destroyed. Reception & house keeping staff were fantastic, restaurant staff not so much.
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Date of stay: August 2024Trip type: Travelled as a couple
Room Tip:If you are a picky eater avoid the restaurant. Check out their games within the hotel & also...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David ROUSSEAU, Directeur général at Hôtel Birdy by HappyCulture
Responded Dec 30, 2024
Dear Customer, Thank you for this very comprehensive comment. We are sorry that your stay did not live up to your expectations. We have taken note of your comments and will make sure to improve.
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mixed experience.. negative points: 1/ arrived at the hotel at 1:30 p.m., after several hours of driving, we had to wait until almost 3 p.m. for a room to finally be clean even though the hotel seemed empty. 2/ we heard a loud noise from the air extractor all night long, several customers also had the same problem. 3/ I came by electric car after more than 200 km, hoping to be able to recharge my vehicle at least overnight using a simple electrical outlet. the plug was unplugged at 10:00 p.m. from inside the hotel. As a result, I left almost empty. positive points: very nice decoration of the rooms, hotel located in a quiet area close to a golf course, thank you for the unlimited coffee at the entrance
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful stage close to golf. Comfortable quiet standard room even though it overlooks the parking lot and the nearby street. Bathroom with bathtub and all products. ( body lotion and conditioner appreciated ) Comfortable bedding. Coffee machine. Ours wasn't working but the receptionist brought us coffee in the room. Very attentive staff. Very friendly and efficient welcome. A corner with drinks (syrup, still and sparkling water, coffee) , cakes and sweets available in the lobby with its welcoming relaxation corners. Free access games corner very popular (pool, pinball....) Breakfast served in the form of a very hearty buffet with good products, delicious homemade cakes and excellent paste of calissons. The choice is varied for both sweet and savoury. The restaurant being closed on the day of our evening we were able to have our meal at the bar ( delicious pizza, terrine ...) all for a decent price and served quickly. Too bad the pizza is presented in its carton.. Parking available but the pitches are not very wide.
We keep an excellent memory of this short stay.
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came for a single night during our trip across South of France.
Our two rooms on the fourth floor were spacious and comfortable as well as clean and neat.
We relaxed at the pool and enjoyed the ambience. Please see pictures for further details.
The hotel is a bit remote in a business area so we decided to use the restaurant of the hotel.
Nice seating but unfortunately a very very limited selection of vegetarian food which was difficult to us.
All service personnel was very friendly and helpful.
There is a parking lot in front of the building which allows for cost free parking.
Is this a helpful review? Then please give me a "Thumbs up Thank FrankGeisler" by clicking the button below.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David ROUSSEAU, Directeur général at Hôtel Birdy by HappyCulture
Responded Jul 31, 2023
Dear M Geisler, thank you for your contribution and your lovely description of our hotel. Best Regards, Fabienne C Adjointe de Direction
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Perfect stay! We stayed at the Birdy and are delighted. Everything was perfect, the cleanliness of the rooms impeccable, the family room is very spacious and well soundproofed, excellent bedding. Breakfast is very hearty with varied and quality products with even a machine to create your waffles and spread the kids loved! The staff is kind, always smiling, extremely helpful and warm! You made our stay very pleasant and we thank you!
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Date of stay: January 2025
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recommend closed eyes. the hotel is very quiet, very nicely decorated. The bedding is very comfortable. The view of the golf course is relaxing, the breakfast is incredible and the staff is really very nice. Filtered water, Detox juices and coffee are available as well as pastries throughout the day. I will definitely return to this hotel.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip:Voiture indispensable. Idéalement situé entre Aix et Marseille
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really very welcoming and very clean hotel. We went there on December 31 for one night and this hotel is very well located between Aix en Provence and Marseille in a very pleasant and quiet setting. Good bedding and very good breakfast, full and varied. To recommend without hesitation.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Nous n’avons pas pu profiter de la piscine car pas encore la saison mais elle donne envie de...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Having booked on the site on the hotel's recommendations. Having seen the rain this morning I wanted to cancel, not having seen that it was stipulated that I had to cancel before August 27. (Error on my part the error is human). So since I am going to be charged 78 euros. I change my mind and I want to go to the hotel I called them twice they didn't want to know anything. No commercial gesture on their part, it's shameful. Accustomed to traveling, I have always had to deal with accommodating hoteliers... But unfortunately these are chains which have no notion of humanism. Hotel which is not at the listening to customers.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bonjour cher Monsieur,
Merci pour votre message.
Je n'ai pas votre nom il m'est donc difficile de vous répondre.
Le mieux est d'appeler la réception au 04 42 97 76 00 ou bien de nous envoyer votre réservation par mail.
Nous recevons beaucoup de réservation via notre site et sans le moindre souci. Il faut donc vérifier la raison d cette non prise en compte
Très cordialement
Pascal Doublet
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