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We were just driving through and wanted a nice,comfortable hotel that was convenient to the motorway. That is what we got. Pool looked nice even though we didn't use it. Restaurant was excellent. Room was great with plenty of room and was clean. We used...More
Response from Yoann P, General Manager at Hotel Novotel Aix en Provence Pont de L'arc FenouilleresResponded 2 weeks ago
Thanks so much for this encouraging feed-back!
I am delighted you found uniformly good standards of accomodation in our establishment.
We indeed stick with Novotel standards in terms of quality of services.
Our meals and suggestions in the restaurant menu fit with local tastes and...More
A nice hotel with a beautiful garden, free parking and free WI-FI, breakfast is OK- but I missed some vegetables, clean room but they can renovate the carpet (maybe as a smoking room more often) - very nice and helpful staff, a good location next...More
Thank Ram.dr. D
Response from Yoann P, General Manager at Hotel Novotel Aix en Provence Pont de L'arc FenouilleresResponded 3 weeks ago
Thanks so much for this great feed-back!
I am delighted you made most of your stay at the hotel.
Our establishment, indeed, offers a "somehow" taste of resort on sunny days, even thought close to the highway, with really nice outdoor areas and also close...More
Eventhough it was winter and cold outside, we do need the aircon to cool the room down but it was not working and it was very warm. So we had to open to window to let the cool air in but cannot leave it open...More
Thank Suzy M
Response from Yoann P, General Manager at Hotel Novotel Aix en Provence Pont de L'arc FenouilleresResponded 3 May 2017
Thank you for choosing our hotel for your short journey in Aix-en-Provence and also getting back to us with this detailed feed-back.
I deeply apologize for the details that tarnished your journey.
Our aircon is effectively centralized to be effective either on cooling or warming...More
We asked (twice) for a classical Twin Bedded Room. Instead, we had a room with a wide (single) bed and a 'depliant' couch with two more places. Overall, a wide room where it was difficult even to get up from the bed. Not to speak...More
Review collected in partnership with Accorhotels.com
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Response from Yoann P, General Manager at Hotel Novotel Aix en Provence Pont de L'arc FenouilleresResponded 26 October 2016
Thanks for this overall positive feed-back.
We have few classical twin bedded rooms, mainly our room are family rooms equipped with a king size and a convertible couch suitable for children.
I suppose the day of your arrival, we unfortunately did not have...More
US$94 - US$163 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#14 Luxury Hotel in Aix-en-Provence
Non-Smoking Rooms ,
Number of rooms
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