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This city is exlent end very intersting to visit wtih kides.
We anjoy very much eix.
The hotel is not in the center and need a car toget ther.
It is cleen and simpoll. Fod is nice.
Evry tihng was jest ok.More
Response from Yoann P, Directeur général at Hotel Novotel Aix en Provence Pont de L'arc FenouilleresResponded 12 August 2016
We are very greatfull about your encouraging comments further to your stay at the Novotel Aix En Provence Pont De L'arc Fenouillères.
It is always a pleasure to receive such an enthousiastic feedback and we will share comments with our team who always...More
I've stayed in a dozen or so Novotel hotels and usually found them reliable and good value for money so I was disappointed with this one. It is a little dated and the rooms are quite shabby although clean. The air-con was ineffectual on a...More
Response from Yoann P, General Manager at Hotel Novotel Aix en Provence Pont de L'arc FenouilleresResponded 20 July 2016
Thank you for choosing our hotel for your journey in Aix-en-Provence and also getting back to us with this feed-back.
I apologize that our facilities did not match your expectations.
To get back to you on some of the mentionned points: I am fully aware...More
Stayed 3 nights and used as base for exploring Aix En Provence and surrounding towns.
The front desk staff were very friendly and helpful! We were allowed to check in early, after taking the night from Paris to Marseille and driving up, that was truly...More
Response from Yoann P, General Manager at Hotel Novotel Aix en Provence Pont de L'arc FenouilleresResponded 19 July 2016
Thank you so much for taking from your time to share this complete and detailed comment that would be usefull to the traveller's community.
As mentionned, we do offer family standards and facilities to enjoy most from their stay in our hotel including...More
Jean Bernard at reception was amazingly helpful and utterly charming and professional. He went out of his way in helping us arrange accommodation elsewhere for the next leg of our trip. Sadly, there were deeply-ingrained unpleasant stains in the bath area and the shower control...More
1 Thank Alan C
Response from Yoann P, General Manager at Hotel Novotel Aix en Provence Pont de L'arc FenouilleresResponded 20 May 2016
Thank you so much for sharing your comments. It was a real pleasure assisting you during your journey in Aix-en-Provence.
As mentionned several times in your comment, Jean-Bernard and also the rest of our team, is very keen on providing you the best...More
US$84 - US$154 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#13 Luxury Hotel in Aix-en-Provence
Non-Smoking Rooms ,
Number of rooms
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