We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
My wife and I have been visiting this hotel for more than 20 years and, unlike many other hotels in France, it still retains the character that made us want to return after our very first visit. If you like glitzy luxury hotels then this...More
Response from Nord-Pinus_Arles, Responsable réception at Grand Hotel Nord-PinusResponded 17 October 2017
Thank you so much for your time.
You are a relief for us not only because of your nice comments but also because you are the best example of what a relationship is : an exchange between people.
It happens that the connection...More
We've stayed, my wife and me, two nights at Nord Pinus. The hotel, all and all, was less than average: Front desk was often abandoned, towels were thin as kitchen towels, toilets in our room were a niche in the bedroom, breakfast poor and not...More
Response from Nord-Pinus_Arles, Propriétaire at Grand Hotel Nord-PinusResponded 12 October 2017
Dear Mr Inbal,
I am Anne Igou,, owner of the hotel Nord-Pinus.
The city center of Arles became pedestrian and thus makes it access difficult, recurring for numerous guests .
Christina (which works at the Nord-Pinus since15 years) tried to inform you at best about...More
A very good central location can't compensate for a dark and gloomy place that is tired, overpriced and lacking in facilities and service. The breakfast experience is the worst I've encountered - breakfast doesn't start till 8 am and takes half an hour to be...More
Thank Joseph M
Response from Nord-Pinus_Arles, Responsable réception at Grand Hotel Nord-PinusResponded 16 September 2017
Dear Madame, Monsieur,
We thank you for your time and comment.
We regret that you did not appreciate your staying but we are surprised by your description of the breakfast that includes
fresh orange juice
Croissant + pain au chocolat
We were surprised that the hotel was as grand as we had expected. Staff is very small. Room was basic. It is a good location, close to everything. On a square that has many restaurants and bars. At certain times, the hotel is blocked by...More
We spent one night in this hotel and really liked it : location, decoration, spirit...
Don't expect a five stars hotel with full service but if you like typical, real, comfortable, original hotel (even the parking) go there !!!