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Mercure Avignon Centre Palais des Papes

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711 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Barcelona, Spain
Reviewed 1 week ago

we stayed offseason, just after new years for one night. The location is great, next to the Palace and near many restaurants. I think the staff the first night was probably new, she could not fix a problem with our bill and she did not know the hours of the palace. I would think being the only person at a...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 946jillk
Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Madam, Sir, Thank you for your review after your stay with us ! We are glad to know that you enjoyed our location and we hope to welcome you again for a next stay in Avignon ! Kind regards from the Mercure Avignon Centre Palais des Papes team !

Brisbane, Australia
Reviewed 1 week ago via mobile

Firstly, the receptionist who checked us in was amazing and very helpful - 5/5 stars! The overhead shower is awesome, one of the better showers I've had on my 4 week road trip around Europe. However, the rooms are tiny - barely enough room for two to move around, never mind accessing your luggage. The springs on the left hand...

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Helpful?
Thank Chantal W
New Zealand
Reviewed 2 weeks ago

We were very lucky to stay in Avignon for 5 days. This hotel was perfect really. Right in the heart of it all. Such a beautiful part of the world to be in. I highly recommend staying in this hotel if you're planning on visiting Avignon.

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Helpful?
Thank gdub500
Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Madam, Sir, Happy new year ! We would like to thank you for your nice review after your stay with us in Avignon ! We are glad to know that you enjoyed your stay and we hope to welcome you again in another hotel of the brand ! Kind regards from the Mercure Avignon Centre Palais des Papes team !

Kerava, Finland
Reviewed 3 weeks ago via mobile

The location of this hotel is just perfect! You can walk around and take a rest in the hotel during the day. Pope's palace is just around the corner and so is the old town with its beautiful atmosphere. The staff was friendly. The room was good enough (the bed was a bit hard for my taste, though).

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Helpful?
Thank Odeliinu67
Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Madam, Sir, Happy new year ! We would like to thank for the review written after your stay with us ! We are glad to know that you enjoyed our location and we hope to welcome you again for a next stay in Avignon! Kind regards from the Mercure Avignon Centre Palais des Papes team!

Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Thank Ian M
Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Sydney, Australia
Reviewed 20 November 2016

Review collected in partnership with Accorhotels.com
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1Thank david1609
Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Athens, Greece
Reviewed 20 November 2016

We enjoyed very much our stay at the Mercure Avignon Centre Palais des Papes. The location was perfect, the breakfast fantastic, and the personnel was very friendly. We really appreciated the kind and helpful attitude of Yoann, one of the receptionists. He is truly the best receptionist we have ever met!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank kveliss
Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Madam,Sir, We would like to thank you for your nice review after your stay in Avignon! We are glad to know that you enjoyed our situation,the breakfast and the staff! We hope to welcome you again in another hotel of the brand for a next trip! Kind regards from the Mercure Avignon Centre Palais des Papes team! ps: We hope...

Reviewed 13 November 2016

We stayed at the Mercure for the weekend and truly enjoyed it. The staff spoke english and the hotel was clean and efficient. Excellent location, truly nest door to the Palais. The breakfast is worth every penny, it was also reasonable. It had everything. Clearly a great value for the money.

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Thank Clidinho
Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Madam,Sir, We thank you for your nice review after your stay with us and we hope to welcome you again for another stay in Avignon! Kind regards from the Mercure Avignon Centre Palais des Papes team!

New York City, New York
Reviewed 4 November 2016

The hotel is excellent. So is the service. Whatever question we asked, the front desk person annswered with a smile on their faces. The breakfast buffet is very generous. Nothing compares to being right next door to the Palais des Papes, though.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Mirella M
Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Madam, Thank you for your nice review! We are glad to know that you enjoyed our location and our services! We hope to welcome you again in another hotel of the brand Mercure! Kind regards from the Mercure Avignon Centre Palais des Papes team!

Golden, Colorado
Reviewed 4 November 2016

My wife and I spent four days in Avignon at this hotel and thoroughly enjoyed it. The staff spoke English and could not have been more accommodating. Before I arrived I sent a few emails back and forth to request a balcony. Yoann was easy to deal with and told me in an email he would ensure I had a...

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Thank harrymcballs
Anais-Kauffmann, Responsable réception at Mercure Avignon Centre Palais des Papes, responded to this review

Madam,Sir, Thank you for having time writing a review after your stay with us! We are glad to know that you enjoyed the room and our location! So we hope to see you soon at the hotel for a future stay in Avignon! Kind regards from the Mercure Avignon Centre Palais des Papes team!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
A privileged location in the heart of the city. The Mercure Avignon Centre Palais des Papes is situated on the Place de l'Horloge square, the vibrant centre of the old city with its theatre and numerous cafes. Close by is the Palais des Papes, or Palace of the Popes, incorporating the International Convention Centre. All in all, this hotel is the ideal place to discover the charms of the city and make the most of your visit to Avignon. ... more   less 

Additional Information about Mercure Avignon Centre Palais des Papes

Address: 1 rue Jean Vilar | GPS: Hotel:Rue Molière / Parking:Parking Palais des Papes, 84000, Avignon, France
Region: France > Provence > Vaucluse > Avignon
Price Range: $109 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Avignon Centre Palais des Papes 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Mercure Avignon Cite Des Papes Hotel Avignon
Accor Avignon Cite Des Papes
Hotel Style:
#10 Luxury Hotel in Avignon
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Avignon Centre Palais des Papes staff and other travellers.
16 questions
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Ringwood, United Kingdom
Golden, Colorado
3 months ago

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Questions? Get answers from Mercure Avignon Centre Palais des Papes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Palais or Plaza.”
 of 5 bubbles Clidinho, 13 Nov 2016 | Read review
“Ask for a room with a balcony in the hotel's older wing overlooking the Place de l'Horloge.”
 of 5 bubbles SGECHAMPION, 27 Oct 2016 | Read review
“We had the handicapped room (for no apparent reason), but figured it was bigger than the others. Still, it was on the small side.”
 of 5 bubbles shawnschey, 19 Sep 2016 | Read review
“Location! Location!”
 of 5 bubbles JJBuirski, 25 Aug 2016 | Read review
“Suggest, for quietness,as high as possible (there are three fire escape stairs!).”
 of 5 bubbles YorkshireAviator, 21 Jul 2016 | Read review
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