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JW Marriott Cannes

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JW Marriott Cannes
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770 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Cannes
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Showing 488: English reviews
Reviewed 13 May 2015

very disappointing the most unaccommodating hotel and staff. Felt as though we were in an airport hotel were they don't bother because the know you are only flying out the next day. When we arrived they informed us the pool was closed we were not notified of this they say its on there website but only tells you when you...

3Thank Charlotte C
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear Ms. Charlotte C, It was with great concern we read your feedback of our hotel. Please be sure that your comments will be shared with my colleagues, and that we shall all work harder in our commitment to Service Excellency. We hope to have the opportunity to welcome you back in the near future, and I am at your...

London, Canada
Reviewed 10 May 2015

We stayed in Cannes from April 22 - April 24th and had a great stay. We booked the Prestige Ocean View Room along with the adjoining room as we had family with young children so we all needed to be close by. Let me start by saying the rooms are fantastic, not the usual European small standard but quite spacious...

1Thank Richard W
Reviewed 6 May 2015 via mobile

We were truly shocked at this hotel. Although it says 4 star, we got an amazing deal through BA and wuestionnes how good the hotel would be. Apart from the ghastly pink lights out the front it was great. They have tried to adapt a film theme in the rooms which does not really work. But this aside it was...

Thank Bricksdown
Birmingham, Alabama
Reviewed 4 May 2015

I was very pleased with this property. The decor was gorgeous, very old Hollywood. The staff was friendly and the breakfast was very good with lots of options (and free if you are a Marriott elite member). The rooms were nice with decent storage space. The walls are a bit thin, so expect to hear the baby crying next door...

Thank AWW30
London, United Kingdom
Reviewed 28 April 2015

stupidly expensive of course as the whole of cannes is but i do like this place. the pool is pretty horrible so i'd avoid that but the rooms are comfortable and they just get everything right. besides the majestic this is my favourite place to stay in cannes.

1Thank antspants04
London, United Kingdom
Reviewed 27 April 2015

I just got back from staying at the JW Marriott Cannes and all I have to say is - wow! From checking in at reception on Friday to leaving on Sunday, the entire weekend was a great stay. At first we were greeted by Maximilian at the front desk - very accommodating and friendly. Anything that was asked for, he...

1Thank Alexander B
Reviewed 25 April 2015

On our second stay we would have confirmed our previous positive review, instead we are giving a lower rating because we purchased a rate which included breakfast but every time we had breakfast in our room we were charged the full amount over. Most hotels only add a room service surcharge but the Cannes Marriott will double charge. Food is...

Thank Travelersof2008
Alderley Edge, United Kingdom
Reviewed 18 April 2015

Called into the lobby bar for a drink this evening. I was there long enough to get my laptop out and do some work. But no sign of service. Wait staff scurried around but no one bothered to look at me. I suppose I could have walked over to the bar and asked someone to serve me but I got...

2Thank A449
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Dear A449, Appealed to learn of the experience you had in our Lobby bar, we would like to try and assure you that your comments has been taken to heart, and that appropriate actions will be put in place in order to guarantee our guests the excellent service we strive to uphold. We hope to have the opportunity to serve...

Reviewed 7 April 2015

We have just returned from a short stay and we were very impressed. The hotel is very centrally located on the Croisette, within easy walking distance of the town and the railway station, should you want to venture a bit further afield . The staff were very welcoming and friendly, our room was great, spotlessly clean, huge comfortable bed and...

2Thank MXG2106
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Greetings from your friends in Cannes, We agree: If you enjoy relaxing, people watching, a stroll on the beach, fancy shopping and good restaurants: Cannes is certainly the place for you! Additionally, I believe you were here on one of the best times of the year. While the Southerners are cold (as you said, they do walk around in fur...

Reviewed 6 April 2015

Ignore negative reviews, this was a unpretentious Hotel with extremely high standards, reception staff from the moment we pulled up in the car were extremely courteous and within 2 minutes or car was unload by the guys out front and we were at the desk, offered a cold drink and presented with our key, by the time we got to...

Thank hallchr
Estelle H, Guest Relations Manager at JW Marriott Cannes, responded to this review

Bonjour, Your review is one of the finest I have ever read. It left us filled with pride and in a state of complete lack of words to properly thank you for sharing such warm comments about us. I know that I speak for all associates at the JW Marriott Cannes when I say that we are here by passion...

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  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
JW Grill Cannes
JW Grill Cannes
Cuisines: French, European, Steakhouse
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Nestled between the Mediterranean Sea and the Southern Alps, JW Marriott Cannes boasts an incomparable cultural and artistic heritage. The hotel is located on the former site of the Palais des Festivals, placing it at the heart of a city that steps into the spotlight once a year, when shining stars and international events come together for a film festival that has made Cannes the annual showcase for French elegance. Among its many unique features, JW Marriott Cannes is the only luxury hotel on the Croisette to have its own auditorium seating up to 820 guests. It also offers 16 newly renovated multi-functional and totally flexible conference rooms (including 10 new rooms on the 1st floor). ... more   less 

Additional Information about JW Marriott Cannes

Address: 50 Boulevard de la Croisette | BP 224, Provence Alpes Cote d' Azur, 06414 Cannes, France (Formerly Palais Stephanié)
Region: France > Provence > French Riviera - Cote d'Azur > Cannes
Price Range: $171 - $1,036 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Cannes 5*
Number of rooms: 261
Reservation Options:
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Also Known As:
Jw Marriott Cannes Hotel Cannes
Palais Stephanie Hotel Cannes
Cannes Palais Stephanie Hotel
Sofitel Cannes
Cannes Sofitel
Hotel Style:
#11 Luxury Hotel in Cannes
#30 Business Hotel in Cannes
#41 Romantic Hotel in Cannes
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Cannes staff and other travellers.
16 questions
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Questions? Get answers from JW Marriott Cannes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean view room”
 of 5 bubbles 862wimg, 14 Feb 2017 | Read review
“5th floor rooms not accessible from all lifts”
 of 5 bubbles Cragnet, 22 Jan 2017 | Read review
“Partial or full sea views with balcony is best.”
 of 5 bubbles May791, 21 Nov 2016 | Read review
“Garden view is nice. Sea view better!”
 of 5 bubbles KunalP833, 9 Nov 2016 | Read review
“4th floor, partial or full sea view”
 of 5 bubbles Percy854, 2 Nov 2016 | Read review
5 of 5