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Holiday Inn Express Marseille-Saint Charles

902 reviews
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Traveller (273)
Room & Suite (100)
Dining (9)
Overview
  • Excellent25%
  • Very good52%
  • Average17%
  • Poor3%
  • Terrible3%
Travellers talk about
“train station”(114 reviews)
“old port”(61 reviews)
“hi express”(5 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
Wheelchair Access
3.0 Star Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (902)Write a Review
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124
193
61
14
16
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All reviewstrain stationold porthi expressdirectly across the streetmarseille saint charlesincluded breakfastconvenient locationminute walkexcellent locationhotel is modernfruit saladcroissantsperfect hotelport arealate at nightmain stationshort stay
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11 - 15 of 408 reviews
Reviewed 29 October 2017 via mobile

After, a 2h 30m drive from nice Airport we checked in as a family traveling with children at 10:30pm and upon arriving in the room we realised we had been given a room already occupied with two people lying on a bed in there night...More

Thank TAL K
Response from Jean-Pierre B, Community Manager at Holiday Inn Express Marseille-Saint CharlesResponded 31 October 2017

Dear client, Thank you very much for your feedback. We regret the inconvenience you may have encountered during your stay with us. Please be assured that we take your feedback very seriously and our team will take the necessary measure to ensure that it does...More

Reviewed 23 October 2017

All staff were friendly and helpful and the room overlooked Saint Charles station for Eurostar just across the road. The bar was comfortable and the hot bar snacks adequate for our needs for just one night and the breakfast was good.

Thank Teepee0911
Reviewed 17 October 2017

Just across the road from the railway station makes this a very convenient stopover. Breakfast adequate, does not supply dinner Room had tea/coffee facilities Easy walking distance to the harbour which is where the life of Marseille is!More

Thank ValerieDay
Response from IHGService, Guest Relations Manager at Holiday Inn Express Marseille-Saint CharlesResponded 1 November 2017

Hello ValerieDay, Thank you for your review regarding your recent stay at Holiday Inn Express Marseille - Saint Charles, France. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We...More

Reviewed 10 October 2017

Nice sized rooms and very good breakfast choices. Had a problem with the Hotel Wifi but not really a problem now that roaming is free in EU with UK mobiles. Reception acted positively when we reported that the sink plug was stuck. As maintenance was...More

Thank 471richardc471
Reviewed 9 October 2017 via mobile

We came for a long weekend in the beginning of October and lived the hotel a lot. We weren’t sure if we chose the right location to stay in Marseille, since it is far away from the beaches and the most important touristic attractions (like...More

Thank Daniela_Segan
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About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$72 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (273)
Room & Suite (100)
Dining (9)
Pool & Beach (1)
Hotel & Grounds (176)
Bathroom (21)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
jkay510
5 August 2016|
AnswerShow all 3 answers
Response from wenzl | Reviewed this property |
No i believe not
0
Votes
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geoff0521
28 June 2015|
AnswerShow all 4 answers
Response from Thiago P | Reviewed this property |
Yes, they do have it, but there are many places to have lunch or dinner nearby, the train station is across the street in the worst case scenario... ask the receptionist, when we were there, they advised us to go to a pizza... More
0
Votes
Room Tips
"Room facing the Saint Charles train station."
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"Superior room at the back or a standard room at the back if they do that."
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"High Floor, Sea View"
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"We had a family room."
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