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Holiday Inn Express Marseille-Saint Charles

894 reviews
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Traveller (273)
Room & Suite (100)
Dining (9)
Overview
  • Excellent25%
  • Very good52%
  • Average17%
  • Poor3%
  • Terrible3%
Travellers talk about
“train station”(113 reviews)
“old port”(60 reviews)
“hi express”(5 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Family Rooms
Bar/Lounge
Multilingual Staff
Wheelchair Access
3.0 Star Hotel
All hotel details
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Reviews (894)Write a Review
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124
193
61
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16
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All reviewstrain stationold porthi expressdirectly across the streetmarseille saint charlesincluded breakfastarriving by trainconvenient locationexcellent locationfruit saladhotel is modernperfect hotelport arealate at nightminutes walkshort staymain station
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241 - 245 of 408 reviews
Reviewed 8 July 2013

This hotel is very close to the train station in Marseille. The room was very clean and modern, and we were lucky to have beautiful views of the harbor. The staff was also very helpful, and helped us communicate with our airline with a lost...More

1  Thank henry1003
Reviewed 3 July 2013

Very convenient, being next to the station. Nice view of Marseille from the room. Basic but clean. Had everything you would expect. Breakfast not bad seeing it was part of the room price. Service not bad. Wouldn't want to stay for any longer, the area...More

1  Thank chezwylde
Reviewed 24 June 2013

We stayed her for one night. The receptionist was a bit unfriendly, but the other was much more friendlier. We asked for a non-smoking room, and did get one but for some or other reason our room was smelling of smoke so badly that I...More

Thank Danie83
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Marseille-Saint CharlesResponded 10 July 2013

Dear Danie83, We appreciate that you took the time to review our hotel. We welcome feedback especially from our valued guests like you. I am very sorry to hear about the troubles you encountered with our room and how it negatively affected your overall experience....More

Reviewed 19 June 2013

I am rating this hotel "very good" in the sense that it fulfilled what we wanted and expected from it -- a decent room at a good price that was convenient for the first few nights of our trip after arriving at the Marseille airport....More

Thank alfiekit
Reviewed 19 June 2013

we stayed for 2 nights in this hotel on 18-20 june 2013 1- reception staff are extremely slow to check in and there seems to be a que all the time 2- the rooms are smelly and damp 3- the first night the drains blocked...More

1  Thank mriaz
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Marseille-Saint CharlesResponded 1 July 2013

Dear mriaz, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions, and your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made,...More

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Traveller (273)
Room & Suite (100)
Dining (9)
Pool & Beach (1)
Hotel & Grounds (176)
Bathroom (21)
Business Centre & Event Rooms (1)
About
Amenities
Top amenities
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Details
Price range
US$72 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$72 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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