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BEST WESTERN La Joliette

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#36 of 128 Hotels in Marseille
Certificate of Excellence
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233 Reviews from our TripAdvisor Community

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Showing 54: English reviews
London, United Kingdom
Reviewed 11 October 2016

I was most certainly impressed by the excellent customer service, especially the helpful and friendly reception staff who went out of their way to make this a good stay. The breakfast was really tasty, and there was a variety to choose from. The hotel is in a good location, and a 10-15 walk from the city centre and Viex Port,...

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Helpful?
Thank Adelinetravelbug
BWJoliette, Front desk at BEST WESTERN La Joliette, responded to this review

Dear Adelinetravelbug, All the team is joining me for telling you that your kindness will remain etched in our memory. We are so glad to read that you have spent such a nice journey with us, even if the weather was so "London look". We wish you the best for the futur and hope to see you another time in...

Reigate, United Kingdom
Reviewed 30 July 2016 via mobile

Stayed for 2 nights but their wifi is pathetic and when I complained at reception I was told that they had a good reception on their iPhones, therefore it should be good in the rooms. The wifi goes on for about 5 mins and then off for a long time. I couldn't connect with this type of service. For such...

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Helpful?
Thank JosedeAbreu
BWJoliette, La réception. at BEST WESTERN La Joliette, responded to this review

Dear Mister JosedeAbreu, We are sorry to hear that your stay in our establishment does not respond to your expectations. We should have offer you to use our business center who owns a computer and a printer available 24 hours a day . We hope to see you on a future stay. Best regards. Stéphanie.

Norway
Reviewed 12 July 2016

Best western La Joliette is a charming and lovely little hotel. The central location makes this hotel a good choice. Just a 10-15 minute walk to the centre of Marseilles old port, Vieux Port. The rooms were very nice and bright. They keep them in pristine conditions all the time, both concerning maintenance and cleaning. The staff was very friendly...

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Helpful?
Thank Paal B
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Dear Paal B, Thanks for choosing us and for your comment on TripAdvisor.com. We are glad to read that you appreciated our breakfast and the Best Western la Joliette's staff. My best regards, Chantal Gabay

Mumbai (Bombay), India
Reviewed 29 June 2016 via mobile

Best western La joliette is by all means a well planned centrally located hotel . Rooms were average in size and everything was in order , it had everything to suffice a 4 star category . The toilet was spacious and modern . It had a fitness room & sauna with free entry👍 If you're lucky enough to get the...

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Thank nayeemsait
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Dear guest, Thanks a lot for choosing us and for your comment left on TripAdvisor.com. It's a real pleasure to read that you enjoyed your stay with us at the Best Western la Joliette's hotel. I wish you a very nice summer! Best regards, Chantal Gabay

Scottsdale, Arizona
Reviewed 12 May 2016

I stayed at this particular hotel in late April 2016 on a trip through France. I arrived at the Gare de Marseille Saint-Charles and walked 20 minutes down hill to the hotel. The streets between the hotel and train station are currently being worked on so I would instead suggest taking the Metro (Line #2/Red, direction; Bougainville) to the Joliette...

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5Thank Mark O
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Dear Mark O, Thanks a lot for choosing us during your last stay in Marseille and for giving so much detail about the hotel and surroundings. I really hope you will choose us again for your next Provence's trip! Best regards, Chantal Gabay

London, United Kingdom
Reviewed 22 April 2016 via mobile

Was here just for a night after a cruise. It's a nice clean hotel. However it's rated a 4 star and our room was extremely compact for a twin room, would be fine for a single but not really suitable for 2 person. I don't feel like it's a 4 star hotel but if you get a good price it's...

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Thank Jonathan S
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Dear Jonathan S, I'm glad that you enjoyed your stay with us. Thanks about the staff's comments by the way! If you come back in Marseille and stay at the Best Western la Joliette you'll definitely have to choose a superior room (much bigger than the comfort one), I'm pretty sure you will love that one! Best regards, Chantal Gabay

Knaresborough, United Kingdom
Reviewed 23 February 2016

We stayed here for four nights and found it to be an ideal hotel for a stay in Marseille. The location is just a few hundred metres from Joliette Metro station, and it is also handy for bus and tram stops so you are perfectly located to take advantage of Marseille's excellent public transport system. By foot you are also...

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3Thank johnhouston2
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Dear Johnhouston2, Thank you so much for choosing our hotel to stay in Marseille to see your daughter. It was a real pleasure for us to greet you at the Best Western la Joliette! Thanks for explaining in detail what you enjoyed during your stay (breakfast, Wi-Fi...) and for mentioning Elisabeth. Best regards, Chantal Gabay

Manchester, United Kingdom
Reviewed 21 October 2015

Easy to find when walking from the Terraces Du port shops, just off the square. I Arrived very late & was welcomed warmly by the Male night receptionist, I was signed in quickly & was able to get a cold drink straight away. The room was lovely, clean & well laid out.... Minibar + Coffee & tea facilities with free...

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1Thank intrepidengineer
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Dear Intrepidenginer, Thank a lot for that very nice comment and for spending your holidays with us. It was a pleasure having you at the Best Western la Joliette! We hope that we will see you again soon in Marseille. Have a pleasant day. Best Regards, Chantal Gabay

Greater London, United Kingdom
Reviewed 9 October 2015

perfect for venturing around marseille, ideal location in the heart of most things. i found the area quite safe, me and my partner were out from the morning till late at night. Service in the hotel was great, staff were friendly and accomodating.

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2Thank Nirpal
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Dear Nirpal, Thank you for staying with us and leaving a comment on Tripadvisor.com. I'm glad that you enjoyed the hotel location and the hotel'staff! Hoping to see you again at the Best Western la Joliette! Best Regards, Chantal Gabay

Reviewed 13 September 2015 via mobile

The hotel is located 15min walking from old town. Easy to walk and go around. The room was very small but for only sleeping it's perfect. If you are a person for staying in room it's not recommended. Overall very good stay. We never dried the BF, because few meters walking offside you easily can find some awesome BF shops....

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1Thank Roger M
BWJoliette, Directeur général at BEST WESTERN La Joliette, responded to this review

Dear Roger M, Thank a lot for leaving us a comment on TripAdvisor. We are glad to read that you enjoy your stay and it will be a pleasure to see you again. If you come back to see us you will definitevely have to try our breakfast, I'm pretty sure you will love it too! Kind regards, Chantal Gabay

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Located at the very heart of Marseille, between the Vieux port, the harbor and down town, it become so easy to get into la Joliette, by any way choose.Underground and tram stations put on the hotel at only 5mn to St Charles station, and 10mn from the Vieux port. Many monuments as the Littoral boulevard, La Major Cathedral, the Docks of Marseille are both part on making this area plenty of live.The Hotel la Joliette is a charming and standing hotel. ... more   less 

Additional Information about BEST WESTERN La Joliette

Address: 49 avenue Robert Schuman, 13002 Marseille, France
Region: France > Provence > Bouches-du-Rhone > Marseille
Price Range: $113 - $198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN La Joliette 4*
Number of rooms: 32
Reservation Options:
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Hotel Style:
#18 Luxury Hotel in Marseille
#19 Romantic Hotel in Marseille
#20 Business Hotel in Marseille
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN La Joliette staff and other travellers.
7 questions
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Manchester, Vermont, United States

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Questions? Get answers from BEST WESTERN La Joliette staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was facing the street, I guess a room further back would have less noise,”
 of 5 bubbles Adelinetravelbug, 11 Oct 2016 | Read review
“Be aware that the ordinary rooms are rather small, so you might want to consider upgrading.”
 of 5 bubbles johnhouston2, 23 Feb 2016 | Read review
“Front rooms had Curtains & shutters & I couldn't hear the street below from the 2nd floor.”
  • Room on the 2nd floor, at the front.
 of 5 bubbles intrepidengineer, 21 Oct 2015 | Read review
“rooms at the back are away from the main road.”
 of 5 bubbles 248martinm, 24 Aug 2015 | Read review
“You may want to upgrade to premier room as comfort rooms are small”
 of 5 bubbles 696jackiet, 5 Jul 2015 | Read review
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