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New Hotel Saint Charles

Traveller (137)
Room & Suite (44)
Dining (10)
About
Location
Cleanliness
Service
Value
Modern hotel with comfortable accommodations; multilingual staff; located in the downtown area; 25 km from Provence MRS airport.
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Property amenities
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Public Wifi
Room features
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
153Restaurantswithin 0.5 km
37Attractionswithin 0.5 km
542Reviews
161Photos
1Q+A
19Room tips
Traveller rating
  • 31
  • 146
  • 145
  • 104
  • 116
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Popular mentions
It's ok for what you pay and the rooms are fine for a night sleep but the receptionist of the mornings it's really not polite and with bad attitude superior to yours! We arrived about 13:00 and it looked like we bothered him and disturbed him of his lunch in the
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Response from Communitymanager_NH, Responsable relations publiques at New Hotel Saint Charles
Responded Oct. 17, 2018
We are deeply sorry that your experience was under your expectations. We take note of the problems encountered during your stay in order to improve our services and quality. We hope to see you in best conditions. Kind regards
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Stayed at this hotel when in Marseille for a Rolling Stones concert. The room was adequate and the bed I found very comfortable. The bathroom was a decent size with plenty of room to turn around in and the toiletries were replaced when used. There was a safe in the room, not
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Response from JL_De_Bodisko, Directeur général at New Hotel Saint Charles
Responded Jul. 13, 2018
we appreciate you taking the time to review your stay at the Newhotel Saint Charles, thank you for your comment. Best regards
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Pros: The front desk staff is very helpful and kind. They know about the city and are happy to help you. The breakfast is ten euros and there are a lot of options. It was a very filling, delicious breakfast in my opinion. The location is central to everything. The port is a ten
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Response from JL_De_Bodisko, Directeur général at New Hotel Saint Charles
Responded Jun. 21, 2018
We are deeply sorry that your experience was under your expectations. We take note of the problems encountered during your stay in order to improve our services and quality. We hope to see you in best conditions. Kind regards
Read more
Negatives: 3 stars is to much, even 2. Room was dirty. I had a room on 3rd floor. Glases in the window were long time not cleaned. The walls were dirty as well. I felt bad. I have ordered silent clean room. It was noisy all day and night. Towels in bathroom were not changed
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Response from JL_De_Bodisko, Directeur général at New Hotel Saint Charles
Responded Jun. 21, 2018
Thank you for your feedback about your stay, we appreciate you taking the time to review your stay at the Newhotel Saint Charles. We take note about your remarks. Best regards
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Stayed here for two nights during a business trip. We felt the warmth from the entrance onward The staff were really courteous. The room was well furnished as expected from the brand, the lobby areas was dazzling and the check in & out were quick. Staffs were very helpful,
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Response from JL_De_Bodisko, Directeur général at New Hotel Saint Charles
Responded May 22, 2018
We appreciate you taking the time to review your stay at the Newhotel, thank you for your comment. Best regards
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Chambre
Si vous oubliez votre rasoir, pas de soucis ! Vous pouvez en trouver un entre les tuyaux ;-)
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"nie polecam/ I not recommend"
"Rooms on the main road could be a bit noisy.."
"My room was on a busy street, so it was noisy up to 3 am and again starting at 6 am. However, location was perfect for the meeting I attended up the street. "
"If you don't want sweaty-socks smell, bring a clothes peg!"
"The quite rooms located on the inside of the hotel overlooking an internal sq. You will need to close curtains to maintain privacy."
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PRICE RANGE
US$62 - US$105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
new hotel marseille
LOCATION
FranceProvence-Alpes-Cote d'AzurBouches-du-RhoneMarseille
NUMBER OF ROOMS
60
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