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New Hotel Saint Charles

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Traveller (136)
Room & Suite (39)
Dining (10)
Overview
  • Excellent5%
  • Very good29%
  • Average27%
  • Poor18%
  • Terrible21%
Travellers talk about
“old port”(15 reviews)
“ferris wheel”(2 reviews)
“previous guests”(2 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Free Parking
Pool
Restaurant
3 Star Hotel
All hotel details
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Reviews (524)
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All reviewsold portferris wheelprevious gueststienconsmetroferries
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1 - 5 of 138 reviews
Reviewed 2 weeks ago via mobile

Stayed at this hotel when in Marseille for a Rolling Stones concert. The room was adequate and the bed I found very comfortable. The bathroom was a decent size with plenty of room to turn around in and the toiletries were replaced when used. There...More

Thank gone2wells
Response from JL_De_Bodisko, Directeur général at New Hotel Saint CharlesResponded 4 days ago

we appreciate you taking the time to review your stay at the Newhotel Saint Charles, thank you for your comment. Best regards

Reviewed 3 weeks ago

Pros: The front desk staff is very helpful and kind. They know about the city and are happy to help you. The breakfast is ten euros and there are a lot of options. It was a very filling, delicious breakfast in my opinion. The location...More

Thank oliviacosta135
Response from JL_De_Bodisko, Directeur général at New Hotel Saint CharlesResponded 3 weeks ago

We are deeply sorry that your experience was under your expectations. We take note of the problems encountered during your stay in order to improve our services and quality. We hope to see you in best conditions. Kind regards

Reviewed June 4, 2018

Negatives: 3 stars is to much, even 2. Room was dirty. I had a room on 3rd floor. Glases in the window were long time not cleaned. The walls were dirty as well. I felt bad. I have ordered silent clean room. It was noisy...More

Thank Anula0905
Response from JL_De_Bodisko, Directeur général at New Hotel Saint CharlesResponded 3 weeks ago

Thank you for your feedback about your stay, we appreciate you taking the time to review your stay at the Newhotel Saint Charles. We take note about your remarks. Best regards

Reviewed May 15, 2018

Stayed here for two nights during a business trip. We felt the warmth from the entrance onward The staff were really courteous. The room was well furnished as expected from the brand, the lobby areas was dazzling and the check in & out were quick....More

Thank Ananda L
Response from JL_De_Bodisko, Directeur général at New Hotel Saint CharlesResponded May 22, 2018

We appreciate you taking the time to review your stay at the Newhotel, thank you for your comment. Best regards

Reviewed May 15, 2018

Spent one night only, as I was working the following day. Its location is 7-10 mins (downhill..) walk from the Central Station, where you arrive to either by train or airport shuttle bus, so no additional hassle or taxis to get there. My room was...More

Thank SPVeloce52
Response from JL_De_Bodisko, Directeur général at New Hotel Saint CharlesResponded May 22, 2018

We appreciate you taking the time to review your stay at the Newhotel, thank you for your comment. Best regards

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Details
Price range
US$67 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$67 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (136)
Room & Suite (39)
Dining (10)
Questions & Answers
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Room Tips
"nie polecam/ I not recommend"
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"Rooms on the main road could be a bit noisy.."
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"My room was on a busy street, so it was noisy up to 3 am and again starting at 6 am. However, location was..."
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"If you don't want sweaty-socks smell, bring a clothes peg!"
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