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Citadines Castellane Marseille

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Citadines Castellane Marseille
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204 Reviews from our TripAdvisor Community

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Showing 53: English reviews
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Lisbon, Portugal
Reviewed 2 weeks ago

Well localizated, nice accommodations and the staff are very friendly and oriented to help you. It's a great place to stay in Marseille, five minutes far from the old port, 5 minutes from the velodrome,I Will be back again

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Thank 588mateusv
Brussels, Belgium
Reviewed 7 February 2017

Nice experience. I' ll return there soon in april for couples trip. I home to have same.room. so cosy, quiet, nice look from my window. Really nice. The little kitchen just enough to prepared a lot of good things.

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Thank ionelab823
Management response:

Dear Guest, Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Regards, Priscilla Pons - Front office manager

Irvine, California
Reviewed 4 February 2017 via mobile

The hotel is very clean. The rooms are kind of wearing out but maintained and decorated nicely. Comfortable bed. Friendly staff. It is not super central but you can walk here from old port in 30 minutes. Had a comfortable stay.

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Thank Ömer Y
Management response:

Dear Ömer, Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again. Regards, Priscilla Pons - Front Office manager

Reviewed 8 January 2017

We booked a Studio and the room was a little on the small side (not very much floor space with the furniture in there) but perfectly adequate for our needs. The kitchenette has a microwave, a small counter-top hob, a fridge and a dishwasher, with dishwasher tablets, washing-up liquid and tea towels provided, and again it is big enough for...

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Helpful?
Thank Helen W
Management response:

Dear Helen, Thank you for choosing Citadines Marseille Castellane as your accommodation during your holiday in Marseille. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Regards, Priscilla Pons - Front office manager

Paris, France
Reviewed 4 November 2016

The balconies are very pleasant and rare in Marseille, making the Citadines a great place to enjoy a stayalone or with family. It is a pity that the entrance hall (lobby) has not been refurbished as the rooms.

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Thank Sybille S
Management response:

Dear Sybille, Thank you very much for taking the time to tell us about your recent stay. Your feedback will be shared with the entire team at Citadines Marseille Castellane. I have noted your observations and recommendations for improvements about the lobby and we have the pleasure to inform you that we will proceed to a refurbishment the beginning of...

Reviewed 10 October 2016 via mobile

Very lovely apartment nearby a metroline that will get you to the vieux port in no time. You can have breakfast but we always made our own breakfast with ingredients from the Carrefour just 5 minutes away. Nice and clean bathroom and kitchen. The dubble bed are just two single beds put togheter.

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Helpful?
Thank Sarah P
Management response:

Dear Sarah, Thank you for your feedback which will be shared with the team at Citadines Castellane. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Regards, Priscilla Pons - Front Office Manager

Rio de Janeiro, RJ
Reviewed 7 October 2016 via mobile

Located close to commerce and restaurants, but a little far from Vieux-Port. This apart-hotel has a good structure for those who like to be able to prepare some meals. Microwave, cooktop, dishwasher, with instructions!! All the staff were very helpful and polite.

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Thank Sergio V
Management response:

Dear Sergio, Thank you very much for your recent feedback and for choosing our residence as your “second home”. We were delighted with your feedback regarding your recent stay and have shared your compliments with our team. We pride ourselves on the level of customer service that we provide at Citadines Castellane and feedback such as yours is most encouraging....

Juvignac, France
Reviewed 20 September 2016

We did not know much about this type of accommodation and thought it was a "regular" hotel! It was a surprise. Well located nearby a subway station, easy to go down town and the main railway station although the rue du Prado is walking distance. The room (studio) is well equiped: kitchenette with Frig, stove, washing machine, toaster, pans, etc...,...

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Thank siviblaise
Segolene_Citadines, Directeur général at Citadines Castellane Marseille, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to see you again. Segolene - Assistant Residence Manager

Buenos Aires, Argentina
Reviewed 15 September 2016

I stayed here and hadn´t realized it was an apart hotel. I found it to be really well equipped and very pleasant. Staff at front desk was very nice and helpful, letme check in early, kept my luggage, gave useful advise, and spoke really good english!

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Thank Florencia E
Segolene_Citadines, Directeur général at Citadines Castellane Marseille, responded to this review

Florencia, Thank you for your feedback which will be shared with the team at Citadines Marseille Castellane. Your feedback motivates us to do better to ensure that our residents have a warm and pleasant experience. We look forward to welcoming you again. Segolene - Assistant Residence Manager

Reviewed 15 September 2016 via mobile

Nice hotel with friendly staff, we stayed 5 days in an apartment. The location was a 20-25 minute walk East to the Vieux port where the main tourist spots were. It was also a 25-30 minute walk to the La Plage, close links to main bus and metro routes to the rest of the city. However the streets around the...

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Helpful?
Thank Jake M
Segolene_Citadines, Directeur général at Citadines Castellane Marseille, responded to this review

Jake,Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Segolene - Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Citadines Castellane Marseille

Address: 60 rue du Rouet, 13006 Marseille, France
Region: France > Provence-Alpes-Cote d'Azur > Bouches-du-Rhone > Marseille > Castellane
Price Range: $79 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Citadines Castellane Marseille 3*
Number of rooms: 97
Reservation Options:
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Also Known As:
Citadines Hotel Marseille
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Castellane Marseille staff and other travellers.
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Questions? Get answers from Citadines Castellane Marseille staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the ground floor but would choose a room in the higher floors.”
siviblaise, 20 Sep 2016 | Read review
“Was on the ground floor but didn´t really bother me”
florenciae767, 15 Sep 2016 | Read review
“we paid the extra delux, apartment 305 was nice.”
bealesmith, 1 Aug 2015 | Read review
“If you want a balcony ask for one of the rear rooms.”
DavidRiley, 22 Jul 2013 | Read review
“Don't stay here!”
A4JF, 21 Aug 2012 | Read review
5 of 5