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L'Imperial Palace

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#4 of 47 Hotels in Annecy
Certificate of Excellence
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1 room 2 adults 0 children
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956 Reviews from our TripAdvisor Community

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Showing 287: English reviews
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Brazil
Reviewed yesterday NEW

We loved the hote l! The rooms are new , the staff is friendly , the hotel is located in an amazing place by the lake , the restaurants are very good, and the spa is wonderful. Totally recomend this hotel !

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Thank RASSIG
Plantation, Florida
Reviewed 2 days ago NEW

Upon check in found hotel personnel unfriendly, cold and robotic! However, there was a young lady who was a server at the restaurant Brasserie that was friendly, charming and fun! Infact all of the personnel working there were smiling and friendly! Food was good there. The grounds of the hotel along the lake is beautiful and the large terrace on...

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Thank johncarolynz
London, United Kingdom
Reviewed 5 days ago NEW

Everything about this hotel - the room, location, service and so on was absolutely fine, and what you would expect in a hotel of this standard, until a bizarre episode in the bar. We had been out into the town for dinner, and when we returned we went to the bar where I wanted a nightcap, and my wife wanted...

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Thank Moratin5
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you for your comment. We are happy that you have enjoyed your stay. We apologize for this unexpected situation and we have given the needed instructions to avoid it. We would appreciate to welcome you again soon at the imperial palace. Warmest regards Philippe GOURGAUD General Manager

Plantation, FL
Reviewed 6 days ago NEW

The hotel came off to us as stiff and cold. Front desk check in personnel never smiled or made us feel welcomed. The restaurant Brasserie was good and personnel they much more open and friendly. Our room was on 3rd floor which has recently been renovated . The terrace was the best part of the room with its beautiful view...

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Thank PorschePlantation_FL
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you very much for your comment. We are very happy that you have enjoyed your room. We wish to give the best welcome to all our guests and we apologize for not having satisfied your expectations on this matter. Hoping we will receive you again soon at the Imperial Palace. Warmest regards Philippe GOURGAUD General Manager

London, United Kingdom
Reviewed 1 week ago

a lovely hotel, in an amazing location. great staff and facilities. my only quibble was you need to pay extra for the pool, and children's hours are very limited. But for a special night away it's lovely.

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Thank jason m
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you very much for your kind comment. About the wellness area of ​​our SPA (where the pool is situated), the rate is of 20 € (per room and for the entire stay) in order to regulate the attendance and guarantee to all our guests calm and quality of service. For this reason, Children up to twelve years...

Greater London, United Kingdom
Reviewed 1 week ago

I can only echo the positive reviews of this hotel! We had a lovely time and really appreciated the free upgrade! The location of this hotel is out of this world, with Prices to match worth it for a short stay. If you are travelling from Genova airport bring drink and food supplies with you £15.00 for a sandwich and...

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Thank Annie M
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Client, Thank you for your comment. We hope we will receive you again soon at the Imperial Palace. Warmest regards Philippe GOURGAUD General Manager

London, United Kingdom
Reviewed 2 weeks ago

This hotel is all about the location which was perfect. We had a lake view room which was absolutely stunning. The surrounding grounds are very nice and the short walk to the town was very enjoyable. The hotel itself was nice, clean but a bit dated despite renovations. The food in the two restaurants were good in the evening but...

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Thank Miles H
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you for your comment. We are pleased that you have enjoyed the hotel and our restaurants. We are sorry for your impressions about our breakfast service and we will do the necessary to improve it. We would much appreciate to welcome you again to the Imperial Palace and, please, don't hesitate to get in touch with our...

Edinburgh, United Kingdom
Reviewed 2 weeks ago

All-in-all an enjoyable experience and would recommend the Hotel for short stays.. the only criticism I would have is very slow service in the bar on Friday evening not helped by an absent-minded but not unpleasant waiter.............

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Thank Keith Millar G
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Guest, Thank you for your comment. We are pleased that you enjoyed your stay and we will do the necessary to improve our service at the Bar. We hope we will have the pleasure to receive you again at the Imperial Palace. Best regards Philippe GOURGAUD General Manager

Cincinnati, Ohio
Reviewed 2 weeks ago

The first impression in this beautiful "art deco" building is WOW! Everything about is beautiful: the outside, the inside and it's proximity to the the immaculate lake of Annecy. After the WOW effect, everything else is rather "oh no"... The service is way under what you would expect in a palace: after a 20 hour trip coming from Asia, I...

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Thank Remy F
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Client, Thank you for your comment. We are sorry about your impressions. Being a four stars hotel, we garantuee that the room will be ready at 4 o'clock pm. For our guests coming with an early flight, we try our best to make it ready as soon as possible. We would appreciate to see you again at the Imperial...

Reviewed 3 weeks ago via mobile

This place is amazing. We stayed in the suite lake view. Absolutely superb. The spa down stairs was good too try the most unusual 4 stage shower. Wow. This is now just ahead of atlantis palms in dubai and hotel danielle in venice.

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Thank lukejohnson
Philippe G, Directeur général at L'Imperial Palace, responded to this review

Dear Client, Thank you so much for your so pleasant comment . It has been a real privilege to serve you. Waiting for the pleasure to welcome you again at the Imperial Palace. Warmest regards Philippe GOURGAUD General Manager

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service

Additional Information about L'Imperial Palace

Address: allee de l Imperial, 74000, Annecy, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Annecy
Price Range: $322 - $606 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — L'Imperial Palace 4*
Number of rooms: 101
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Also Known As:
l`Imperial Palace Hotel Annecy
l Imperial Palace Annecy
Hotel Style:
#1 Spa Hotel in Annecy
#1 Luxury Hotel in Annecy
#3 Romantic Hotel in Annecy
#4 Business Hotel in Annecy
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Questions & Answers

Here's what travellers have asked, with answers from L'Imperial Palace staff and other travellers.
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Questions? Get answers from L'Imperial Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 302 A terrace to die for”
anniem717, 15 Apr 2017 | Read review
“Ask for a room with a view on the lake. It will come with a price though.”
345remyf, 10 Apr 2017 | Read review
“Ask for lake view”
Marmart48, 29 Jan 2017 | Read review
“Get a Lake view room, it is worth it!”
PhmTraveler, 1 Jan 2017 | Read review
“All rooms are quiet.”
y0ungs4, 26 Oct 2016 | Read review
5 of 5