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Hotel Novel

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163 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Villeurbanne, France
Reviewed 28 February 2016

Hotel was nice, maybe a little bit on the older side. We booked a familyroom and it had four beds but was still quite small for our family of three. The staff was ok, the brekfast was good, nothing to complain. The minus side was the location, this hotel is around 30 minutes walk away from the lake and city...

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Helpful?
Thank Annakaisa F
Hotel_Novel, Réception at Hotel Novel, responded to this review

Dear Annakaisa F, Thank you to give your opinion on our establishment. We welcome comments on our team and breakfast. When you make your reservation, the areas of the room are given in the description, as well as our location in the city. We are outside the city center, but it allows us to have other advantages, such as proximity...

Reviewed 2 January 2016

When we booked our one nite stay at this hotel, we had no idea that there was going to be an International Bike Race held in Annecy early the next morning. So when we arrived and checked in, the hotel was fully booked, and we only got our room due to a late cancellation. Our stay was much nicer than...

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Helpful?
Thank Eric S
Hotel_Novel, Réception at Hotel Novel, responded to this review

Dear Eric S, Thank you for bringing your opinion on your experience in our hotel. It is with great pleasure that we learned of your comments about our hotel and our staff. We make it a point to offer a personalized service to our customers, and this is a great reward of knowing that it has satisfied you. Regarding wifi,...

Lohne, Germany
Reviewed 13 October 2015

Thanks, a very nice hotel with a very good service. The personal are very friendly. The place are in the centrum. For organized something is it in a hot area of the town. The comfort are correctly to 3 stars. For the Breakfeast maybe needs some more.

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Thank gaschm
Famalicão
Reviewed 19 September 2015

A small but cozy hotel with a very friendly and helpfull staff just a 30 minutes walk from Annecy historical center. The area is calm so you can have a quiet sleep. There is free wi-fi and free parking just outside the hotel.

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Helpful?
Thank Diogo C
Greece
Reviewed 6 September 2015

If you are on a business trip, then Hotel Novel might be good for you, as it is away from the noisy city center and offers quiet and clean rooms, and a lot of free public parking. But nothing else. Rooms are like ship cabins without refrigerator. Wifi is very slow and the reception is unconcerned. Very expensive for what...

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Helpful?
Thank Evangelos K
London, UK
Reviewed 18 August 2015

We arrvied here at 0200 hours as a group of two couple with a 3 year old daughter. Annecy was cracy as it was the height of the holidays, and after driving from hotel to hotel for over an hour, this place was the only hotel in the town with room, literally, 1 room left! I explained our situation, and...

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Helpful?
1Thank Shirvin
Hotel_Novel, Réceptionniste at Hotel Novel, responded to this review

Dear Shirvin, Thank you for taking the time to comment on your experience in our hotel. As you said in your message, you arrive without a reservation on a Saturday night, on August 15: it is a real chance that you could get a room! The last remaining room can accommodate 2 adults and 2 children under 14 years. Our...

Saint Petersburg, Florida, United States
Reviewed 18 July 2015

We had a fairly pleasant stay for our extended weekend in Annecy. The room was simple but clean, as was the bathroom. The staff was very friendly and helpful. We didn't try the breakfast so cannot comment there. Our biggest complaint was the wifi. Only one device can be connected at a time, which meant my boyfriend and I had...

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Helpful?
Thank Brittany B
Hotel_Novel, Réceptionniste at Hotel Novel, responded to this review

Hi Brittany B, Thanks for taking time to leave us a comment about your experience in our hotel. Our teams were really happy to hear you liked the cleanliness of the rooms, our staff, and therefore your stay with us. We are currently in discussion with our Internet provider for the possibility of a second access per room. The rooms...

Paris, France
Reviewed 18 December 2014

Hi, it was quite a good deal to find a hotel at the last minute and that too in the center of the city for most affordable price. The breakfast was not upto the mark, as the bread plate was empty and cappuccino was too sweet.

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1Thank Havishma
Leeds, United Kingdom
Reviewed 12 September 2014

Stayed here with a group of friends. It was a last minute booking as Hotel in centre of Annecy cancelled our booking after a dispute with booking.com. The staff were extremely friendly and helpful. The rooms were very clean and roomy. We ate in the hotel first night and food was OK (better than some restaurants in Lake Annecy). Breakfasts...

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2Thank duncan1951
Hotel_Novel, Réceptionniste at Hotel Novel, responded to this review

Dear Duncan1951, Thank you for taking the time to give your feelings about our hotel and staff. We appreciate your positive comments regarding your stay in Annecy. We look forward to welcome you again. Best regards

Reviewed 28 August 2014 via mobile

I feel like we ended up in a seedy, creepy hotel. How could this hotel get ANY good reviews is beyond me. The rooms are old and uncomfortable. The bathtub had black mold, the toilet seat is cracked and the sink is clogged. Right outside the only (small) window are lying dozens of cigarette butts thrown carelessly by previous occupants....

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3Thank muriel g
Hotel_Novel, Réceptionniste at Hotel Novel, responded to this review

Dear Muriel G, We are very sorry you had a terrible experience in our hotel and we apologise for your discomfort. Our rooms were renovated in 2012 in order to offer more comfort (beddings, air conditionning, wifi...). As for the cigarette butts, our cleanning staff took it in charge and cleaned it all. We always have someone in the hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in a quiet wooded area in Annecy, the Hotel Novel - Restaurant La Mamma is open all year round for holiday or business. Our hotel offers free public parking, free wifi connection and a room for storing bicycles. Connected to the lake by a wide pedestrian and bike trail, and to the city by urban bus lines, its location is ideal for quiet vacations. Our three-star hotel has sixty-eight rooms renovated in 2012 that combine comfort and functionality. Three of them are accessible to people with reduced mobility and a dozen can accommodate families. All rooms are soundproofed and have a private bathroom, flat-screen TV, air conditioning. The reception is reachable 24 hours / 24 and 7/7 and our staff speaks several languages. Our restaurant "La Mamma", recognized as Maître-Restaurateur, offers home cooking with specially selected products. The Chef serves traditional cuisine with Savoyard and Italian specialties. Also take advantage of our two terraces for a meal or a coffee break at the hotel's bar. Our hotel is a great place for seminars and meetings. Our four modular rooms suits your needs and can accommodate 150 people. We have a nightclub for private parties. We also offer circuits for groups to discover the Pays de Savoie and accommodation or food services. Two places for buses are close to the establishment. Enjoy a quality stay in Annecy in our establishment with a family atmosphere and with our warm and available team. ... more   less 

Additional Information about Hotel Novel

Address: 69 avenue de France, 74000, Annecy, France
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Annecy
Price Range: $130 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Novel 3*
Number of rooms: 68
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room, but hopefully, you won't end up sleeping in the car park like me!”
 of 5 bubbles Shirvin, 18 Aug 2015 | Read review
“We had room on 2nd floor and had no noise problems”
 of 5 bubbles duncan1951, 12 Sep 2014 | Read review
“I doubt any are that special”
 of 5 bubbles 974philc, 6 Jul 2014 | Read review
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