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Cascades

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Cascades
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93 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Hawarden, United Kingdom
Reviewed 1 week ago

A cracking location and good rooms if you are at the back looking down the valley. Not many more pluses, public areas too small, no bar, tiny boot room. Now for the real disappointment, dinner. Appetisers were a poor start only to be followed by the star of the show, dinner. No choices, tiny tasteless portions and asking for anything...

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Helpful?
1Thank graemejo2002
Esprit_Holidays_1982, Guest Relations Manager at Cascades, responded to this review

Thank you 'graemejo2002' for taking the time to review your experience with us in the Chalet Cascades. Whilst you clearly enjoyed the excellent location of the chalet, it's such a shame to learn that you were disappointed with the catering, which you felt was not up to the standard enjoyed with Ski Total previously. Please be assured that we have...

Chester, United Kingdom
Reviewed 2 weeks ago

Can't beat the location, rooms good, but the ski total team haven't got it together on this one, no choice of menu, tasteless and tiny portions, wet boots in morning as no one in control of the dryers, hot water runs out, not a budget place but a cheap service. Come on ski total if it wasn't for location this...

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1Thank timY7974AV
Esprit_Holidays_1982, Guest Relations Manager at Cascades, responded to this review

We're so disappointed to learn of your feedback, 'timY7974AV', which is sadly not of the normal standard for this chalet. Please be assured that we are liaising with our senior overseas team to address the points that you have highlighted, and are confident that improvements are being made. We hope we may welcome you with Ski Total again to reassure...

Lewes, United Kingdom
Reviewed 2 weeks ago via mobile

We both agree position is the booking power here just step outside and ski lifts opposite and courtesy bus. But Cascade is really for ski clubs and their members and large groups. The food is served too late 8pm slow service 30 mins from starter to main course finished dinner 10.30 pm after a long day in the slope dinner...

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Helpful?
1Thank ccpetadvisory
Esprit_Holidays_1982, Guest Relations Manager at Cascades, responded to this review

Thank you 'ccpetadvisory' for sharing your review of the Chalet Cascades. It's a shame that you felt that your stay was impacted upon by groups staying in the chalet during the same week. Indeed, the excellent location and size of the chalet does attract groups from time to time, though we're sorry that you felt this to be detrimental. We...

Cowes, United Kingdom
Reviewed 2 weeks ago

Firstly re Cascades - the staff are a nice bunch as in all SkiTotal chalets we've stayed in. However, this one only just gets 4 stars because of its location (bang opposite the gondola). It seems that SkiTotal chiefs therefore feel no need to bring this chalet up to the standards of the others we've been to. The layout is...

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2Thank Hendoandco
Esprit_Holidays_1982, Guest Relations Manager at Cascades, responded to this review

Thank you 'Hendoandco' for taking the time to review your stay with us in the Chalet Cascades. As a chalet property, rather than a Chalet Hotel, the Cascades offers an 'honesty bar' which is run by the Chalet Hosts and which is quite different from the paid bar facility that you would find in our Chalet Hotels. It's a shame...

Reviewed 2 weeks ago

We've stayed here before and had largely very good experiences. Unfortunately this season the management and catering teams let down our holiday somewhat. As other reviewers have mentioned, Chalet Cascades is perfectly positioned and can be ideal for a large group of people, but good staff need to be in place to ensure an enjoyable holiday and this year Ski...

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1Thank Trebleclefjan
Esprit_Holidays_1982, Guest Relations Manager at Cascades, responded to this review

It's such a shame to learn that your return to the Chalet Cascades did not live up to prior experiences, Trebleclefjan. As you say, the staff in the property can contribute a great deal to our guests' overall experiences with us, and it's disappointing that you felt that this year the staff weren't quite where you expected them to be....

Newcastle, United Kingdom
Reviewed 3 weeks ago

We have hoildayed with Ski Total on many previous occasions and always had a fabulous hoilday. Indeed, we have stayed in Cascades itself twice in the past and had a great time. This year was unfortunately a little disappointing. There's no taking away from the chalets position; straight across the road to the escalator up to the main Ariondaz cable...

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1Thank BigMac90
Esprit_Holidays_1982, Guest Relations Manager at Cascades, responded to this review

Thank you 'BigMac90' for taking the time to review your experience with us this year in the Chalet Cascades. We're so disappointed that it didn't match your previous excellent stays with us in the same property, and particularly as you felt that the staff in the chalet this year haven't quite got it right...yet. We do hope that we'll still...

Reviewed 3 weeks ago via mobile

Chalet Cascades Chorchevel 1650 review 2017 This chalet in 1650 is in a fantastic location for easy access to the slopes of Courchevel and the whole of the 3 valleys area. Located opposite a main lift and surrounded by a selection of Shops, Bars & Restaurants, including a handy Skiset hire shop next door. The Chalet Hotel is very comfortable,...

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Helpful?
Thank familyfun111
Esprit_Holidays_1982, Guest Relations Manager at Cascades, responded to this review

Great to hear that you enjoyed your return to the Chalet Cascades, familyfun111, and that you've noted some improvements since last time. We hope that we'll continue to welcome you all. Kind regards, the Ski Total team.

Hexham, United Kingdom
Reviewed 28 December 2016 via mobile

Enjoyed the first week of the season at Chalet Cascades. Location is excellent, right in the centre of Courchevel 1650 opposite the lift to access the 3 valleys area. Local bars are reasonably priced for French standards (€5 a pint at the Bubble Bar just up the road). Food at the Cascades wasn't quite up to ski totals usual standards...

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2Thank 10Phil10
Esprit_Holidays_1982, Guest Relations Manager at Cascades, responded to this review

Thanks for your review 10Phil10. Great to hear that you enjoyed your stay and were well looked after by the chalet team. We hope to welcome you again. Best wishes, the Ski Total team

Preston, United Kingdom
Reviewed 23 April 2016

Overall this is good solid choice for a friends ski holiday. Friendly staff, clean, good food, flowing wine and close to the lifts. Rooms: we had 4 rooms in our party. They were all clean and comfortable. Plus points definitely the constant supply of hot water no matter what time of day. Something not always guaranteed in all chalets. Our...

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25Thank GGGang
Esprit_Holidays_1982, Guest Relations Manager at Cascades, responded to this review

Thank you GGGang for taking the time to review your family's experience at the Chalet Cascades in Courchevel with Ski Total. We're incredibly grateful for your having taken the time to post your comments, and would assure you (and your children) that we at Ski Total DO take the time to read our guest reviews. It's great to hear that,...

Kent, United Kingdom
Reviewed 4 April 2016 via mobile

Well... Going on some of my previous Skiing holidays and after hearing that food in Courchevel was expensive (it's not tooooo bad), I was fully expecting to lose a bit of weight on this holiday. Much to my utter elation though the food in Cascades was absolutely amazing! The bedroom (302) was spacious and had two comfy single beds push...

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2Thank Debukf
Esprit_Holidays_1982, Guest Relations Manager at Cascades, responded to this review

We're delighted to hear that you and your husband had such a great time with Ski Total in the Chalet Cascades, Debukf, where our excellent team looked after you both well throughout your week in this fabulous resort. We always do our best to cater for any special dietary requirements, and urge guests to let us know of these when...

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Amenities

Room types
  • Family Rooms
Official Description (provided by the hotel)
Situated in the very centre of Courchevel 1650, with the main gondola just across the street and convenient for all the resort’s amenities, the Cascades has been extensively refurbished over recent seasons, and this winter sees the addition of a brand new lounge on the top floor, together with five new valley-facing bedrooms. ... more   less 

Additional Information about Cascades

Address: Rue de l'Aguille de Fruit, 1650, Courchevel, France
Region: France > Auvergne-Rhone-Alpes > Savoie > Courchevel
Price Range: $133 - $265 (Based on Average Rates for a Standard Room)
Number of rooms: 34
Also Known As:
Cascades Hotel Courchevel
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Questions & Answers

Here's what travellers have asked, with answers from Cascades staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Valley facing are reported to be larger”
 of 5 bubbles Hendoandco, 1 Feb 2017 | Read review
“Pay extra for the larger rooms at the back that also have a great valley view.”
 of 5 bubbles TRMiltonKeynes, 31 Mar 2016 | Read review
“Do not have a room at the front - they are tiny”
 of 5 bubbles ljfWorcester, 27 Mar 2016 | Read review
“Rooms at the back have great views”
 of 5 bubbles familyfun111, 24 Jan 2016 | Read review
“If you want views book a room at the rear”
 of 5 bubbles Diyisfun, 22 Jan 2016 | Read review
5 of 5