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Mercure Courchevel

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291 Reviews from our TripAdvisor Community

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Showing 52: English reviews
York, United Kingdom
Reviewed 19 February 2016 via mobile

We have just stayed in this charming hotel in Courchevel, it represents good value in this expensive resort. Rooms are very spacious and clean providing you with all the basics and no frills. The staff were charming, the location excellent for skiing but no other amenities you have to go down in the gondola to the main town. Car parking...

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Helpful?
Thank Harrietted W
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Harriette, Thank you for your comments on Trip Advisor web site. I will share it with my team, and please to you I can motivate it anymore till the end of this season. It is shame you did not use our shuttle, my drivers are available from 8h30 am to 20h. I hope to welcome you a next time....

Paris, France
Reviewed 10 February 2016 via mobile

A good hotel close to the pistes A good staff and nice costumes during the Christmas Day . A good view and very nice lunch menu with a interesting prices All employe are helpfully an nice I hope to come back soon. The room is cool and comfy. Thank for this welcoming

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Helpful?
Thank Blaontesse
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Mercure Courchevel 1850. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We...

London, England, United Kingdom
Reviewed 9 February 2016

I have to say the location of this hotel is superb. You can hit the slopes straight away and that I liked very much. Hotel was very busy, our room was on the 4th floor, and most of the time I was using the stairs because lifts were to slow and to busy.. but it is not a big deal...

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Helpful?
Thank Andrius K
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Andrius, Thank you for taking the time to tell us about your experience at the Hotel Mercure Courchevel 1850. The hotel needs renovations and we study seriously a project. For the moment we maintain it carefully and as you confess: our rooms are very clean. During the French holydays, we can receive a lot of people. And the free...

Reviewed 9 February 2016

This was the annual ski trip with friends. Hotel Mercure is in great location, ski in - ski out and we could see the slopes from the room. Great view. You could use the gondola near the hotel to go to the village for free but till 8 pm. Stuff was very helpfull carrying luggages or drving us to the...

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Helpful?
Thank Vassilis S
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel 1850 3*. It is always a pleasure to receive positive feedback and I will share it with my team. About the diner, our restaurant is open from 19h to 21h30, and sometimes we need to restock the buffet, that's why during a couple of...

Jerusalem, Israel
Reviewed 8 February 2016

We stayed for a week at the beginning of February in Mercure with two of our children and their families, renting four rooms. What can we add to all of the earlier recommendations, which helped us select this hotel? Looking for a three star hotel, this is the place to stay: very reasonable priced, excellent location, very convenient and well...

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Thank Chaim E
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear guest, SO THANK YOU !! You can be sure, your comments will be shared with my team. We are waitting for you for your next holidays with us. Best regards, Grégoire Le Solleuz Deputy Manager

Tauranga, New Zealand
Reviewed 3 February 2016

Mercure Courchevel is perfectly located for ski in ski out with an exceptional view of the mountains. It is cosy but the rooms are tired, though clean. Issues included the wifi which switched off when you weren't using it requiring a tedious log in process. The TV had one English channel, BBC which had it's volume governed at a lower...

Review collected in partnership with Accorhotels.com
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1Thank 327murray16
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Courchevel 1850. I will share your comments with my team. About the TV, the choice and the quality was not very good, I recognised. I have just signed a new contract with different channels in english for the end of march. Thank you again for...

Herne Bay, United Kingdom
Reviewed 13 January 2016 via mobile

We chose this hotel as last year we were at 1550 and spent more time skiing in the 1850 slopes, so as the hotel was a short walk to the slopes it was perfect for us. Sadly we weren't impressed by the service, no one helped us with our bags of which we had many and we stopped outside the...

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1Thank Jules5520
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Jules, We thank you for having chosen the Mercure Courchevel 1850***, and I am happy you enjoyed the location. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We hope we...

Chicago, Illinois
Reviewed 5 January 2016

The hotel sufficed for our needs. The best perk was the free breakfast buffet every morning. The rooms were a bit stuffy, but we made them work! I wouldn't rate this anything above a 3, but for the price we paid it was great.

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Thank jacobdcannon88
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Guest, We are happy you enjoyed your stay with us. And Thank you to aknowledge the Hotel Mercure has the best value for money in Courchevel. I hope we will have pleasure to see you next year. Best regards, Grégoire Le Solleuz Deputy Manager

Paris, France
Reviewed 2 January 2016

We book there 2 rooms for Xmas time ... the rooms are nice even the surely need to be refreshed ... but hotel will be close for that from mi-april 2016. Size is ok for 2 or 3 ... but it is a ski staion so ... space is often small. The place is real nice in front of a...

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Helpful?
Thank Claude F
GLeSolleuz, Directeur général at Mercure Courchevel, responded to this review

Dear Claude, All my team thank you for your kind comment about our hotel. Yes we are so lucky to get the best place in Courchevel! I hope we will have the pleasure to see you back at the Hotel Mercure. Best Regards, Grégoire Le Solleuz Deputy Manager

Lincoln
Reviewed 9 April 2015

Just returned from a 7 night stay at the Mercure Courcheval......had a fantastic time...the hotel is in a fab location..either ski in/out or 2 minute walk to the gondola lift to go up and down the mountain....Hotel staff excellent couldn't have been better or more helpful....very good food...great selection for breakfast and evening meals fantastic too....always a meat,fish and veggie...

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Thank klux56
ABEZIN, Directeur général at Mercure Courchevel, responded to this review

Dear guests, I am happy you enjoed your stay with us and hope we will have pleasure to see you next year in Courchevel. Kind regards Anthony BEZIN General Manager

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Bar/Lounge
  • Free Parking
About the property
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Banquet Room
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Decorated with natural wood, nestled amongst the Alps, surrounded by mountains, overlooking the Golf course, the Biollay Lake & the De La Saulire mountains range. The hotel features 2 restaurants, a bar, a summer terrace, pool. Sports activities nearby. ... more   less 

Additional Information about Mercure Courchevel

Address: Quartier du Jardin Alpin, 73120, Courchevel, France
Region: France > Auvergne-Rhone-Alpes > Savoie > Courchevel
Price Range: $161 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Courchevel 3*
Number of rooms: 127
Reservation Options:
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Hotel Style:
#2 Ski-In / Ski-Out Hotel in Courchevel
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Courchevel staff and other travellers.
3 questions
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Questions? Get answers from Mercure Courchevel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best location”
 of 5 bubbles mantta, 16 Feb 2017 | Read review
“the views of the lake view rooms are superb.”
 of 5 bubbles strulovitz, 22 Jan 2017 | Read review
“Ask for a view overlooking the lake/mountains.”
 of 5 bubbles JenniferN591, 23 Feb 2016 | Read review
“Select one looking out on the lake”
 of 5 bubbles Elata, 8 Feb 2016 | Read review
“Ask a room with a view on lake ...”
 of 5 bubbles ClaudeF126, 2 Jan 2016 | Read review
5 of 5