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Sofitel Lyon Bellecour

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#24 of 193 Hotels in Lyon
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel Lyon Bellecour
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1,804 Reviews from our TripAdvisor Community

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Showing 531: English reviews
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Bolton (UK)
Reviewed 5 days ago NEWvia mobile

Stayed for 3 night business trip arriving late on easter Monday. Great location with stunning views across river. My room (507) was at little dated with bathroom showing it's age. Had problem closing electric blind which meant it was very bright in room until external floodlighting went off at 1am. However once told reception had it fixed for the next...

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Helpful?
Thank jones526
SofitelLyon, Responsable relations clients at Sofitel Lyon Bellecour, responded to this review

Dear jones526, We thank you for sharing your experience at the Sofitel Lyon Bellecour. We apologize for the disagreement you encountered with the electric blinds since we were not aware about this issue before your arrival. We are pleased that our Ambassadors were very responsive on that situation, and also friendly and professional during all your stay. All the team...

Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 22 February 2017 via mobile

The Sofitel offers very comfortable rooms. The "superior" grade room had a very comfortable bed, modern bathroom and excellent amenities all in good condition. Although the room faced a busy street it was very quiet. The staff at reception and housekeeping are courteous and competent and responsive, as you would expect from a first class establishment. As a regular visitor...

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3Thank ZanderAustralia
About Hotel's Favourite Review
SofitelLyon, Responsable relations clients at Sofitel Lyon Bellecour, responded to this review

Dear Guest, Thank you for your nice comment ! We are delighted to read that the Sofitel Lyon Bellecour is one of your favorite places to stay when travelling to Lyon ! Thank you ! We look forward to welcoming you back soon !

Luxembourg City, Luxembourg
Reviewed 1 week ago

The hotel rooms are a bit outdated and it was impossible to have breakfast on Easter Sunday as the hotel was crowded but the location was too small. All over our stay, the personnel at reception and in the bar was outstandingly kind.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank christiankM7415YG
SofitelLyon, Responsable relations clients at Sofitel Lyon Bellecour, responded to this review

Dear Guest, What a pleasure to read your wonderful comment regarding your recent stay with us ! We thank you for your remark regarding the breakfast. We took good note of it as it helps us to improve the quality of our services. We have shared your compliments to all our Ambassadors as your satisfaction is their greatest reward. We...

Reviewed 2 weeks ago via mobile

The hotel is quite good with comfort and cleanliness and if necessary the staff's guality and helpfulness. There are no balconies in it. But this is not a problem for us. It is a really good hotel for those who do not have this type of expectation.

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Helpful?
Thank Necati D
SofitelLyon, Responsable relations clients at Sofitel Lyon Bellecour, responded to this review

Dear Necati D, We thank you for your recent stay and for your recommandation. We are pleased that you enjoyed your stay with us and the helpfulness of our Ambassadors. Hoping to welcome you again ! Best regards.

Hamilton, Canada
Reviewed 2 weeks ago via mobile

Stayed at the hotel for the best part of a week. The people are very well trained and do a good job. The hotel is old but clean and updated. The location is the best. The eight floor has a very good view and went there lots for breakfast and drinks at night.

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Helpful?
Thank Jos A
SofitelLyon, Responsable relations clients at Sofitel Lyon Bellecour, responded to this review

Dear Jos A, We thank you for your recent stay at the Sofitel Lyon Bellecour. We are delighted that you enjoyed the profesionnal service from our Ambassadors and that you had a great time at the Melhor Bar on the 8th floor. We hope to have the pleasure to welcome you back for your next stay in Lyon. Best regards.

Stockholm, Sweden
Reviewed 2 weeks ago

I have been a member of the Accor (Sofitel) Programme for MANY years. First of all, I did have difficulties booking a room since the website did not want to accept me. When I arrived at the hotel, they did not have my reservation - but thanks God I had brought the confirmation. And I do not understand why Accor...

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Helpful?
Thank SirMilton2
SofitelLyon, Responsable relations clients at Sofitel Lyon Bellecour, responded to this review

Dear guest, We are sorry to read that you had troubles to book online. For your next stay do not hesitate to contact directly our reservation department which will be pleased to attend you with your reservation. We are glad to read that you enjoyed our breakfast with the view over Lyon, the location of our hotel in the heart...

Aix-en-Provence, France
Reviewed 2 weeks ago

We felt very much at home, the people were so extremely nice and accommodating. The hotel's entrance spells simplicity and exquisiteness. Our hotel room superbly chosen with a view of st. Julienne cathedral. The location perfect!!!!

Review collected in partnership with Accorhotels.com
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Thank enricoiiig
SofitelLyon, Responsable relations clients at Sofitel Lyon Bellecour, responded to this review

Dear guest, We are delighted to read that you enjoyed you stay at the Sofitel Starsbourg and we hope to have the pleasure to welcome you in a near future at the Sofitel Lyon Bellecour! Best regards

Winsford, United Kingdom
Reviewed 3 weeks ago

This is a good comfortable hotel. The staff are friendly. The rooms are a good size and are clean. The staff were very friendly and helpful. We had a meal in the Brasserie which was fair. My fish was very watery.

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Helpful?
Thank Graham C
SofitelLyon, Responsable relations clients at Sofitel Lyon Bellecour, responded to this review

Dear Graham C, Thank you for sharing your experience at the Sofitel Lyon Bellecour and at the Silk Brasserie. Your remarks have been shared with all the Ambassadors as your satisfaction is their greatest reward. We hope to have the pleasure the host you soon again ! Best regards.

Cottonwood, Arizona
Reviewed 4 weeks ago

Great place to stay, Small elevator, but nothing unusual for Europe. Walking distance to many great places and to the port if need be. Room had 2 nice size beds and the bathroom had a hair dryer. Had Dinner in restaurant on 8th floor and it was yummy. Don;t use the service elevator, because we got stuck!

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Helpful?
Thank TERI S
SofitelLyon, Responsable relations clients at Sofitel Lyon Bellecour, responded to this review

Dear Teri S, What a suprise to read that you took the service elevators, beacause these ones are only for our employees!! Well, we are delighted to read that you enjoyed your stay with us, the location in the heart of Lyon ; the rooms and the confortable beds ; our gastronomic restaurant Les Trois Dômes with the view over...

Reviewed 4 weeks ago via mobile

Spent one night there. Could not check in until 4pm even though check-out is 11am. Very nice view from the bar on the top floor of the Rhone river. The hotel needs some updating to keep it in the 5 star league. Very convenient location to Old Town and pedestrian shopping streets.

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Helpful?
Thank Reumann
SofitelLyon, Responsable relations clients at Sofitel Lyon Bellecour, responded to this review

Dear Reumann, We thank you for your recent stay. Please note that our check-in time is 3pm and check out time is 12pm. We normaly respect our schedule and we sincerely regret that you could not have your room on time. Please be assured that we shared your comment with the housekeeping department manager. We are pleased that you enjoyed...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Les Trois Domes
Les Trois Domes
Cuisines: French, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located on the banks of the Rhône river near the Vieux Lyon, World Heritage Site, Place Bellecour, Parc de la Tête d'Or and the city's countless museums and cultural attractions. With 164 sleek rooms and panoramic suites, a renowned Michelin-starred restaurant "Les Trois Dômes", a contemporary brasserie "Le Silk", two fashionable bars "Le Light Bar" and "Le Mehlor", with an indulgent hotel spa and a high tech fitness center, this luxury Lyon hotel is ideal for the discerning business or leisure traveler. ... more   less 

Additional Information about Sofitel Lyon Bellecour

Address: 20 quai Docteur Gailleton, 69002, Lyon, France
Region: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Price Range: $220 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Lyon Bellecour 5*
Number of rooms: 164
Reservation Options:
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Also Known As:
Sofitel Lyon Bellecour Hotel Lyon
Lyon Sofitel
Accor Lyon
Hotel Style:
#5 Spa Hotel in Lyon
#13 Business Hotel in Lyon
#17 Luxury Hotel in Lyon
#28 Romantic Hotel in Lyon
#28 Family Hotel in Lyon
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Lyon Bellecour staff and other travellers.
10 questions
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11 months ago
Perth, Australia
1 month ago
10 months ago
10 months ago
over a year ago

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Questions? Get answers from Sofitel Lyon Bellecour staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Difficult to say but I prefer upper floor rooms.”
grahamcB8316OF, 31 Mar 2017 | Read review
“The room is spacious and very nicely designed.”
, 31 Dec 2016 | Read review
“River view rooms would be preferable.”
Thirsty321, 7 Nov 2016 | Read review
“River views are best”
Malcolm5823, 28 Oct 2016 | Read review
“High floor river view junior suite”
lindsayburnett001, 12 Sep 2016 | Read review
5 of 5