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We enjoyed our stay at Novotel Gerland because:
- The reception was fine and professional
- breakfast was more than adequate and without any hassle
- car park was secure (although rather expensive)
- only 200 meters to tram to the city(you can pay with...More
Stayed for one night on business. Rooms where pretty good but had bathroom and toilet in separate rooms which seemed at tad odd. The guy at reception was really helpful at 2am in the morning which was a bonus. Had room service the following morning...More
Response from NathalieCaoudal, Responsble Qualité at Novotel Lyon Gerland Musee des ConfluencesResponded 3 weeks ago
Thank you for expressing your satisfaction with the services of our hotel. I shall relate personally to the teams your very positive feedback about them. The pleasure to welcome again in our hotel.
Novotel Lyon Gerland the confluence Museum quality manager...More
Stayed 1 night at Novotel Lyon. Perfect location especially since we were going to a concert in the Halle Tony Garnier which is 5 minutes walk from there.
The hotel is very nice. Clean and staff very proffesionnal and polite. The room was clean and...More
Response from NathalieCaoudal, Responsable Qualité at Novotel Lyon Gerland Musee des ConfluencesResponded 4 weeks ago
Thank you, for your positive return on your experience within our facility.
I will pass on your return to the teams, who work every day to satisfy our customers.
The pleasure you receive during your next stay.
Nathalie.C Responsable Qualité Novotel Lyon Gerland...More
Before starting everything I would like to thank to Florian as I left my shoes behind and he personally taken care of all the delivery procedure by keeping close contact with me. For this and another reason I rate you higher than I was actually...More
The room is big, comfortable and clean.
However it was clean late afternoon, the kitchen was lacking staff, food came either undercooked( fish filet for the child) or over cooked( steak asked blue). No apologies, came back without the sauce and the fish came for...More
Thank Daniela J
Response from NathalieCaoudal, Responsable Qualité at Novotel Lyon Gerland Musee des ConfluencesResponded 9 May 2017
Thank you for taking the time to tell us about your experience at the Novotel Lyon Gerland Musée des Confluences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive...More
US$89 - US$168 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#19 Family Hotel in Lyon
#25 Luxury Hotel in Lyon
#48 Business Hotel in Lyon
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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