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We spent 3 nights at this hotel in August. The rooms are basic and small. As a family we received 2 rooms with a connecting door. Our rooms were not ready on time for check in. The first room we received was for disabled and...More
Response from Julie J, Attachée Commerciale at Campanile Lyon Centre - Gare Part DieuResponded 3 weeks ago
Thank you for taking the time to leave us a feedback. We're glad to read you liked our team and restaurant. For a next stay in a campanile hotel, kown that our restaurants regularly offers specials for the children's menu during the holidays....More
Just looking for a clean, quiet room to rest for the night.
First room ( superior style) basic, acceptable with clean sheets.
Children running in corridor, banging doors later replaced by about ten students playing cards in the corridor on the floor outside...More
Response from Julie J, Attachée Commerciale at Campanile Lyon Centre - Gare Part DieuResponded August 2, 2018
Thank you taking the time to leave us a feedback on your last stay with us. We feel sorry that you didn't completely enjoy your stay and wanted to apologize for falling short of your expectations.
Be sure that we will transmit your...More
Booked to stay one night, wheelchair access required. Started off badly and just got worse.
Approach intercom to allow access to garage area failed, had to leave car and get up several steps to reception to gain code.
Once in parking area dedicated disabled access...More
Response from Julie J, Responsable commercial at Campanile Lyon Centre - Gare Part DieuResponded August 2, 2018
First of all, we would like to apologize for the inconvinience. We feel sorry that you didn't completely enjoy your stay with us. Please, be sure that we work hard to deliver an exceptional guest experience, but it’s apparent in this case, we...More
We stayed at the hotel because it is close to the Lyon PD train station as we had a 9am train departure the next day. Hotel rooms were clean and functional. Walking distance to the great les Halles Paul Bocude market. Good value compared to...More
Response from Julie J, Attachée Commerciale at Campanile Lyon Centre - Gare Part DieuResponded July 5, 2018
Thank you for this pleasant feedback ! Hope to have the pleasure to welcome soon again,
Campanile Part-Dieu Team
We have stayed here on several occasions & this time was bad.Front facing room overlooking reception area. What a racket at 1.00 & 3.00 am on a Friday night out there outside the reception area.At 3.20am we had to complain & finally some peace &...More
Review collected in partnership with Campanile.com - Louvre Hotels Group
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Thank Stephen T
Response from Julie J, Attachée Commerciale at Campanile Lyon Centre - Gare Part DieuResponded June 29, 2018
Thank you for taking the time to leave us a comment. We feel sorry that you didn't completely enjoy your stay with us.Be sure that we will transmit your feedback to the team, in order to always guarantee an excellent service to our...More