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I should first say that this hotel is nicely located just a few minutes walk from the train station. The staff at the reception desk are both friendly and helpful and the breakfast buffet the hotel offers is quite nice. The room I was given,...More
Response from hotel_du_simplon, Réceptionniste at Hotel du SimplonResponded 4 weeks ago
First of all, thank you for writing a review so we can improve and learn from our mistakes, even if it is hard for us to hear you did not enjoy your stay.
My colleagues and myself are passionate about our job mostly...More
Only stayed one night here but wished I’d stayed longer. I had a double room. It was clean & well maintained. Front desk staff were helpful, polite, and warm.
Small shower as to be expected in Europe but still functional and not a big issue....More
Response from hotel_du_simplon, Responsable réception at Hotel du SimplonResponded 5 February 2018
I am very happy to read your comment and I will share it tomorrow with my colleagues!
It is very nice to come back to us with such a positive feedback. We are very glad you appreciated your stay at the Simplon, especially...More
We loved this hotel. Excellent front desk service and wheelchair accessible. The location is perfect. The bathroom has a roll-in shower. The room feels very French, not like a generic American hotel room. Highly recommend!More
Thank Monica E
Response from hotel_du_simplon, Receptionist at Hotel du SimplonResponded 31 October 2017
Thank you very much for sharing your kind words.
It is a real pleasure to hear you enjoyed our service at the reception and that you appreciated the hotel identity.
We are doing our possible to welcome our guest personally, to create a...More
Terrific location, rooms, and breakfast selection. Front desk staff were all very friendly and helpful. Being able to use the locked garage facility a block away was really worth the extra charge, to not worry about our car. The Thomas group of restaurants, a few...More
Excellent personnel , and a good night sleep guaranteed as the room I was allocated was very quiet.Do not expect any views though. Breakfast average and terrible coffee prepared in a thermos !mind you I wasn't impressed with the coffee in France during this stay.Room...More