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Grand Hotel des Terreaux

646 reviews
#21 of 195 Hotels in Lyon
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Traveller (110)
Room & Suite (97)
Pool & Beach (24)
Overview
  • Excellent41%
  • Very good46%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“swimming pool”(17 reviews)
“great location”(40 reviews)
“mind your head”(3 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Bar/Lounge
Concierge
4.0 Star Hotel
All hotel details
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (646)Write a Review
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Traveller rating
118
109
32
2
1
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LanguageEnglish
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118
109
32
2
1
Show reviews that mention
All reviewsswimming poolgreat locationmind your headbreakfast roomold townart museumlovely hotelsmall elevatorthe riverhotel barcentral locationgood nights sleepquiet streetrooms are nicewithin easy walking distancesmall hotelrecommend this hotel
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1 - 5 of 262 reviews
Reviewed 1 week ago

I very much enjoyed my stay at this charming hotel in heart of Lyon. We were able to walk to shops and museums easily from the hotel. The front desk staff were very helpful and speak English very well. The room was plenty spacious and...More

Thank Karen C
Response from Fabienne G, Responsable commercial at Grand Hotel des TerreauxResponded 1 week ago

Hello, Many thanks for your nice comments! All our staff is grateful for your return and hope to seing you again soon in our beautiful city!

Reviewed 4 weeks ago

We spent 2 nights at this friendly small hotel in the heart of Lyon. The hotel is well situated within easy walking distance to shops, restaurants! Rooms were very clean and nice size bathroom. Our children stayed in the standard rooms which are very small...More

Review collected in partnership with this hotel
1  Thank 101Alma
Response from Fabienne G, Responsable commercial at Grand Hotel des TerreauxResponded 4 weeks ago

Hello, First of all, I would like to thank you for your warm comment. We are very lucky to be located in the historic part of Lyon, near all attractions or restaurants. I would like to thank you for mentioning the professionalism and the kindness...More

Reviewed 5 weeks ago

very friendly and nice staff works there, always ready for help. Room - clean, cozy, but nothing special, just nice. Swimming pool looks good, but I didnt have time for swimming, cuz it works from 2pm till 10pm, in general in that time I was...More

Review collected in partnership with this hotel
Thank Marisundrik
Response from Fabienne G, Responsable commercial at Grand Hotel des TerreauxResponded 4 weeks ago

Hello, Thank you very much for your nice comment. It is a real pleasure to read that you have appreciated your stay among us. We look forward to seing you again soon ! Best regards,

Reviewed 16 January 2018

It was a brief visit but everything worked well and the hotel was fine. The room was as it should be and as one would expect and the situation of the hotel was just what we needed, right in the centre of the city and...More

Review collected in partnership with this hotel
Thank Chris J
Response from Fabienne G, Responsable commercial at Grand Hotel des TerreauxResponded 4 weeks ago

Dear Sir, Thank you for taking time to share your opinion. All of our team do their best for our customers and it is a real pleasure to read your advice. Best Regards

Reviewed 15 January 2018

standard fare and nothing to justify the high price. room was large enough but rather noisy, decoration and amenities far from exceptional. the location however is very good, with the best of Lyon at your feet.

Review collected in partnership with this hotel
1  Thank MoscadellaRovere
Response from Fabienne G, Responsable commercial at Grand Hotel des TerreauxResponded 4 weeks ago

Hello, Thank you very much for your feedback. Wehave read all your remarks. They are very useful to maintain a high quality of service. We would be pleased to welcome you again soon ! Best Regards,

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$156 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Lyon
#15 Luxury Hotel in Lyon
#26 Business Hotel in Lyon
Room types
Non-Smoking Rooms
Details
Price range
US$156 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Romantic Hotel in Lyon
#15 Luxury Hotel in Lyon
#26 Business Hotel in Lyon
Room types
Non-Smoking Rooms
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Traveller (110)
Room & Suite (97)
Pool & Beach (24)
Dining (23)
Questions & Answers
Ask a question
bellref
10 May 2017|
Answer
Response from Fabienne G | Property representative |
Hi, I just want to inform you that we don't have duvets in our rooms. They are replaced by bedspread. About the pillows, we just changed it for pillows made with cotton and polyester. It's confortable as those made with... More
0
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Google Translation
Dendan22
1 October 2016|
AnswerShow all 3 answers
Response from Fabienne G | Property representative |
Our hotel has no car park, but our customers are used to park at the parking des Terreaux which is located two blocks from the hotel. It is underground, watched and open 24h/7d. the rate is € 2 per hour, a package of € 4.90... More
0
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123
Room Tips
"I will definitely recommend the bigger rooms!"
Read review
"I havent seen other rooms"
Read review
"ask for a quiet room"
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"Very comfy beds. The hotel has a lift but we took the stairs."
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