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Mercure Valence Sud

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2 rue de Chantecouriol, 26000 Valence France
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveller (46)
Room & Suite (24)
Dining (15)
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A note from Mercure Valence Sud
Updated 20-07-28

About

#10 of 21 hotels in Valence
Location
Cleanliness
Service
Value
Come stay at the Mercure Valence Sud , our completely renovated rooms in a contemporary style offers a new personalized comfort for your business trips or family! Between the Vercors , our property is ideally located at the junction of the A7 and the A49, on a driving holiday and close to the business district . Want to relax ? Enjoy our outdoor pool and restaurant Courtepaille Grill with its adjoining terrace.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Bar / lounge
Bicycle rental
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Conference facilities
Secured parking
Wifi
Fence around pool
Breakfast available
Breakfast buffet
Breakfast in the room
Meeting rooms
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, French, Spanish, German and 1 more
332Reviews0Q+A2Room tips
Traveller rating
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Popular mentions
Danielle B wrote a review Jul. 21
Barton-on-Sea, United Kingdom
Staff were lovely but all very young with no real management in evidence. They tried their best but sadly they just didn’t have the experience or training. Room seemed all identical & minuscule! Functional but no more than that. Shower leaked badly all over the bathroom & potentially into the bedroom if we hadn’t used towels to stop the spread. The room was cleanish…. But the corridors & public areas were not, the lift broke down ……. Restaurant was uninspiring, no real bar for a drink before dinner. Best part was discovering Courtepaille next door. I’d never ever been in one ….. but it was much better than expected with reasonable food & great service.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Try somewhere else
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Response from julien narbonne, General Manager at Mercure Valence Sud
Responded 5 days ago
Je suis désolé d’apprendre que vous avez vécu une expérience moins que parfaite avec notre service restauration et réception. Nos équipes sont jeunes mais expérimentés, sachez juste que la gestion des obligations Covid et du flux de la haute saison peuvent parfois etre difficile sur certaines périodes de rush, mais cela n'enleve en rien leur capacité professionnelle et humaine. Pour la restauration, nous disposons de 2 restaurants ayant tous les deux une terasse propre. La Courtepaille Grilln notre steakhouse à la Francaise et Papote notre restaurant locavore servis au Mercure aussi bien dans le lounge, Terrasse et chambre. Au plaisir de vous revoir très prochainement et de vous rencontrer personnellement pour vous faire vivre une expérience différente. Julien NARBONNE Directeur Mercure Hôtel Valence **** Bien cordialement, Julien NARBONNE Directeur Mercure Hôtel Valence ****
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PMO1622 wrote a review Jul. 20
PLOUBAZLANEC
minimum services provided, I even had to request the welcome drink. Restaurant with a waiting Area, but I need to call the waitress twice before getting a table. Same thing in the morning for the breakfast. No upgrade available but wasn't clearly expalined during the check in.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2021
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Response from julien narbonne, General Manager at Mercure Valence Sud
Responded 5 days ago
Je vous remercie d’avoir séjourné au Mercure Hôtel Valence ****. En parcourant votre retour d’expérience, j’ai pu percevoir une légère insatisfaction malgré un satisfaction global de votre part. Sachez que nous sommes des Hôteliers passionnés par notre métier, et que vos préoccupations et votre satisfaction sont au centre de nos priorités même si parfois, nous passons à côtés de vos priorités. Votre retour très sincère, va me permettre de recadrer et faire plus attention dans un avenir proche et je vous en remercie par avance. Je reste à votre écoute et dans l’attente de vous lire très prochainement. Bien cordialement, Julien NARBONNE Directeur Mercure Hôtel Valence ****
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classiccarz wrote a review Jan. 2021
Antwerp Province, Belgium
Service and friendliness were perfect even with the limitations caused by Covid. The rooms are more than sufficient and better then what you would expect of a Mercure. Staff were very friendly. I will definitely stay there again whenever in I in the neighborhood.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021
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Trip type: Travelled on business
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Response from Julien NARBONNE, Directeur général at Mercure Valence Sud
Responded Mar. 11, 2021
Merci de votre retour. Mes équipes et moi même serons heureux de vous revoir bientôt. Julien NARBONNE Directeur Mercure Hôtel Valence ****
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Jonathan D wrote a review Oct. 2020
Brussels
Recently renovated, it is definitely one of the nicest Mercure hotels I've stayed in. Very nice lobby, and nice and quiet rooms. Free and secure parking. I must say the rooms, which are very functional and well designed, are also tiny. Overall recommended though.
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Date of stay: October 2020
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Response from Julien NARBONNE, Directeur général at Mercure Valence Sud
Responded Mar. 11, 2021
En charge de ma réouverture de l'hotel Mercure Valence **** après travaux, mes équipes & moi même serons ravi de vous revoir. Au plaisir de vous revoir. Julien NARBONNE Directeur Mercure Hôtel Valence ****
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paulwatkins538 wrote a review Mar. 2020
Pego, Spain
Regular overnight stopping point for onward journey to Spain. Always good standard & adjacent restaurant meets our needs. Pity no early breakfast times. Good online check in & painless leaviing early am. Sometimes difficulty in finding motorway access on leaving.
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Review collected in partnership with Accorhotels.com
Date of stay: March 2020
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PRICE RANGE
US$89 - US$122 (Based on Average Rates for a Standard Room)
LOCATION
FranceAuvergne-Rhône-AlpesDromeValence
NUMBER OF ROOMS
75
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Frequently Asked Questions about Mercure Valence Sud
Which popular attractions are close to Mercure Valence Sud?
Nearby attractions include The Panic Box (0.5 km), Xtrem VALENCE (1.0 km), and Goolfmania (0.6 km).
What are some of the property amenities at Mercure Valence Sud?
Some of the more popular amenities offered include free wifi, a lounge, and free parking.
Which room amenities are available at Mercure Valence Sud?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mercure Valence Sud?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Mercure Valence Sud?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Mercure Valence Sud?
Conveniently located restaurants include L' Art Terre, Aix et Terra Table-Epicerie Valence, and Courtepaille.
Are there opportunities to exercise at Mercure Valence Sud?
Yes, guests have access to an outdoor pool during their stay.
Are any cleaning services offered at Mercure Valence Sud?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Mercure Valence Sud?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Mercure Valence Sud offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Mercure Valence Sud?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.