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Hotel Heiligenstein

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200 Reviews from our TripAdvisor Community

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Showing 125: English reviews
Brentwood
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016 via mobile

Whilst I stayed here on a business trip, it is not what you would call a business hotel nor is it central for business needs in nearby Baden-Baden. However, it is in a fantastic location for leisure and exploring the Black Forest. Baden-Baden is about a 15 minute taxi ride away or a 25 minute bus ride. Bus stop is... More 

Helpful?
Thank markfT3842SX
1 review
Reviewed 19 October 2016

Fantastic and helpful staff in both the hotel and the restaurant. We booked dinner in the restaurant for our final night of the stay and it was simply amazing, also the wine recommended by our waitress was fantastic simply going off a description of our tastes. Our stay could not have been better.

Helpful?
Thank Rhet B
Hong Kong
Level Contributor
11 reviews
Reviewed 7 October 2016 via mobile

Lovely hotel, great views, everything is sort of perfectly placed. Superb restaurant for dinner and great breakfast. It is 15 min drive from Baden Baden center. Highly recommended, we are planning to be back next year

Helpful?
Thank Arik G
London, United Kingdom
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 September 2016

Beautiful room with a breathtaking view of the rolling hills and surrounding vineyards. Excellent mattress and pillows, clean and beautifully decorated. The breakfast was delicious with tons of variety, both hot and cold. Service was delightful, calling us a taxi to get into town for dinner. Be warned that it is a good 15-20 minute drive into the city of... More 

Helpful?
Thank natasha o
heiligenstein, Inhaber at Hotel Heiligenstein, responded to this review

Dear natasha o Thank you very much for taking the time to write such a kind and lovely comment. I am delighted that you had a pleasant time and that you enjoyed the hotel's location, staff and facilities. It would be my pleasure to welcome you back again soon. Best regards from Baden-Baden, Katharina Beck More 

United Kingdom
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 18 September 2016 via mobile

Mother and daughter run this hotel with supreme smoothness and efficiency, and it is little wonder that it is so busy. What an excellent combination of comfortable rooms and a superb restaurant with very high service levels in both. The well trained staff are both attentive and friendly and there is a wonderful atmosphere about the place - genuinely nothing... More 

Helpful?
Thank JandPEngland
heiligenstein, Inhaber at Hotel Heiligenstein, responded to this review

Dear JandPEngland It was with great personal pleasure that I read your delightful comments after your stay with us at the Heiligenstein here on TripAdvisor. My mum and I are moved by your kind words and grateful to read that our hotel is such a special place for you. We will not miss out to forward your compliments to our... More 

New Delhi, India
Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 15 August 2016 via mobile

Loved our stay here. The theme room we stayed in - Maurberg - was gorgeous! So tastefully done, so well appointed. The views were great! The restaurant serves absolutely delicious food - so make sure you have atleast one meal there, besides breakfast. The service was excellent..fast, efficient and warm. It's a 20 min drive from Baden-Baden, so if you... More 

Helpful?
Thank anuska_kalita
heiligenstein, Inhaber at Hotel Heiligenstein, responded to this review

Dear anuska_kalita Thank you so much for your visit. We are moved by your kind evaluation and grateful to read that our hotel is such a great place for you. We will not miss out to forward your compliments to our staff. We hope to welcome you again at the Heiligenstein soon! Warm regards, Katharina Beck More 

Reigate, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 August 2016

We stayed for 1 night in a garden suite. Lovely room, big bathroom with a wonderful shower. Check in was super friendly and managed to reserve us a table in the hotel restaurant for later on that night. We were impressed by all staff being so friendly, professional and dinner was excellent. Thank you and we will visit again when... More 

Helpful?
Thank AndreaL911
heiligenstein, Inhaber at Hotel Heiligenstein, responded to this review

Dear AndreaL911 we really appreciate it that you have taken the time to write such positive remarks about your stay in our hotel. I shared your comments with the team and they were very pleased. If you will come back soon to our hotel, that is the best compliment for us! We are looking forward to welcome you again soon... More 

Poznan, Poland
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2016 via mobile

Location rather for tourism or familly stay then business. Still one of the best locations i had. Splendid running locations on the nearby hills. Separate toilet and big bath in the room with good beauty stuff you can use. Hill view from the balcony.

Helpful?
Thank MarusiaMaja
heiligenstein, Inhaber at Hotel Heiligenstein, responded to this review

Dear MarusiaMaja, It was a pleasure to welcome you as our guest in the Hotel Heiligenstein. I really appreciate you taking the time to send us your feedback after your stay. That we are "still one of the best locations you had" is a very big compliment for us! Thank you so much! We would be pleased to welcome you... More 

Chester UK
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 July 2016

The hotel is built and run to a very high standard. The staff are very customer oriented and nothing is too much trouble. The location in a residential area of a small village, Neuweier, was just so peaceful. We booked the half board option and despite our dietary restrictions, gluten free (and more), the standard evening menu was adapted to... More 

Helpful?
Thank Andy W
heiligenstein, Inhaber at Hotel Heiligenstein, responded to this review

Dear yew2 first of all I want to thank you for your honest review. I´m glad to read that you enjoyed your stay in our hotel. Though, I deeply regret that we handled your check-out so impersonal. Please accept my apologies for that. We are working hard to provide our guests a warm, cordially and very personal service. Especially for... More 

Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 July 2016

We arrived ~noon after an overnight flight from EWR looking for a quiet 24 hr while we adjusted to the time difference. Lunch and the service along with it were great. In fact, all meals and service were outstanding. A requested last minute late check out was no problem. If you're driving to or from the Black Forest, a solid... More 

Helpful?
Thank Bai_Xing_Xing
heiligenstein, Inhaber at Hotel Heiligenstein, responded to this review

Dear Ryan C thank you very much for your great review. We are really happy to hear that you had a good time in our hotel. Thank you as well for your compliments about our meals and the service. With pleasure I will forward it to our staff. It would be a great pleasure to welcome you soon again in... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This 4-star hotel is situated in the district of Neuweier, amidst beautiful vineyard scenery near Baden Baden, in the heart of the northern and central Black Forest nature park.The Hotel Heiligenstein provides suitable accommodation for guests travelling to the Baden region on holiday. The hotel is the ideal place to relax, have fun, celebrate or simply wine and dine in beautiful surroundings. ... more   less 

Additional Information about Hotel Heiligenstein

Address: Heiligenstein Strasse 19 a, 76534, Baden-Baden, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Baden-Baden
Price Range: $173 - $595 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heiligenstein 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#3 Spa Hotel in Baden-Baden
#3 Romantic Hotel in Baden-Baden
#4 Family Hotel in Baden-Baden
#6 Luxury Hotel in Baden-Baden
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Heiligenstein staff and other travellers.
1 question
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Questions? Get answers from Hotel Heiligenstein staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors on the west side have a stunning view of the sunset, ask for a room with a balcony!”
 of 5 bubbles natashao626, 21 Sep 2016 | Read review
“Garden room No. 27”
 of 5 bubbles AndreaL911, 2 Aug 2016 | Read review
“We had a garden room which had a little patio. Absolutely beautiful.”
 of 5 bubbles WilliamF525, 3 May 2016 | Read review
“I doubt there is s bad room, but we enjoyed room # 5”
 of 5 bubbles LTTRhodeIsland, 10 Nov 2015 | Read review
“One of the themed rooms are best!”
 of 5 bubbles mlove17, 26 Jul 2015 | Read review
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