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Mercure Hotel Freiburg am Muenster

Traveller (160)
Room & Suite (104)
Dining (13)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:CHEAPEST ONLINE RATES!
Location
Full view
100Great for walkers
Grade: 100 out of 100
118Restaurantswithin 0.5 km
42Attractionswithin 0.5 km
Reviews & more
1,009Reviews
215Photos
6Q+A
28Room tips
Traveller rating
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  • 13
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Popular mentions
Bad news first: The Mercure Hotel is still undergoing renovations giving it the feel of living in a home remodel. Good news: it was very close to the Munster and the cute downtown! Bad news...Our daughter was in the hospital at St. Josephkrankenhaus, Good news: This hotel was
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+3
Hotel's Favourite
we stayed at the Mercure on September 23 & 24, 2018 and were accommodated in Room 516...as we arrived, we were advised that check in time is at 3:00 PM, we were able to check our bags and park our car in the garage, with reserved parking spaces for Mercure Hotel Guests. The
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Response from H0492-GM, Guest Relations Manager at Mercure Hotel Freiburg am Muenster
Responded Dec. 9, 2018
Dear guest, many thanks for leaving your lovely and very datailed feedback on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We are incredibly happy and honored - thank you from the entire workforce. We hope we can welcome you soon again in the near future. Kind regards Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster
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The Mercure Hotel Freiburg am Muenster holds good Mercure standard. We had a nice room with a good view of parts of the old town and a side view of the Cathedral. The location is unbeatable, on the outskirts of the old town and within very easy walking distance of all the main
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Review collected in partnership with Accorhotels.com
Response from H0492-GM, General Manager at Mercure Hotel Freiburg am Muenster
Responded Nov. 20, 2018
Dear Sjur, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. We are happy about your understanding while the renovation - that's really kind of you. Thank you also for praising our staff in this way. We hope we can welcome you soon again. Kind regards Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster
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The renovation seems to be finished, although the lifts look very odd (soon to be replaced?). Rooms are good, maybe not very new in design. I was upset by the absence of minibar or fridge. The air-condition also didn't work, maybe because of the season, but I wanted to warm the
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Response from H0492-GM, Leiter Gästebetreuung at Mercure Hotel Freiburg am Muenster
Responded Oct. 25, 2018
Dear guest, many thanks for leaving your thougts on here. In fact our rooms do not have a mini bar. At the moment you can buy and restore drinks at the reception. Soon there will also be a vending machine stuffed with cold drinks and snacks conduce to replacement. Our rooms are fitted with an air-condition for cooling and a heating for warming. In autumn or winter our air-conditions are not working. The heater you'll find under the windows. In your feedback you criticize the showers - of course we will check this immediately. We offer the possibility to our guests to order also a small breakfast at a price of € 4,00 (included are 2 croissants, butter and jam, as well as specialties of tea and coffee. We will thank you for your feedback in detail. We hope we can welcome you again in the near future. Kind regards Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster
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Stayed here for four days while visiting the Christmas Markets, Black Forest, and surrounding area. Hotel is near city center, the Munster, and the funicular. Rooms are nicely appointed, clean, and comfortable. Staff is very helpful. Restaurant and bar both pleasant venues.
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Response from H0492-GM, Guest Relations Manager at Mercure Hotel Freiburg am Muenster
Responded Oct. 16, 2018
Dear Zane, many thanks for leaving your thoughts on here. We were happy to read about your experience and we are glad that you had a good overall stay with us. Thank you for praising us this way. We hope we can welcome you in the near future. Kind regards Sarah Metzger Guest Relation Mercure Hotel Freiburg am Münster
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12345621
Is the car park entrance high enough for a 4x4 car with a roofbox? Thanks
Hi, the car park underneath the hotel is ready for max. 2 meters high ! Otherwise there is the parking of the main trainstation, about 15 minutes walk, 5 minutes drive with a max. of 2,30 .
0 votes
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Is there parking?
Dear client, there is a huge public carpark-garage directly under the hotel. From the first parking level you have direct access to the hotel by elevator. We have a special rate for overnight 8 in the evening to 9 in the morning for 8€. For 24 hours it is max. 17€. Your Mercure Hotel Team
1 vote
me gustaria poder hacer la reserva , ya que via internet esta siendo imposible es que tienen algun problema
please call our reservation department 00497613851800 Thankyou !
0 votes
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by the way - your children can sleep in the same room for free if they are under the age of 12 the day of your arrival
0 votes
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Hallo! Bieten sie auch tageszimmer an?
Sehr geehrter Gast, das Mercure Hotel Freiburg Am Munster bietet generell keine Tageszimmer an! in der Tat haben wir öffentliche Bereiche, wo man auch tagsüber in ruhe z.B. Vornereitungsarbeiten erledigen kann, bis hin zu Seminarräumen. Für weitere Fragen stehen wir Ihnen gerne zur Verfügung. Ihr Team vom Mercure Hotel Freiburg Am Münster
0 votes
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12
"Room 516 is perfect"
"I got a family room as it was the same price as a standard room when I was booking. The extra floor space was great."
"East side for cooler in summer"
"Get a room facing the mountain"
"Become an accor member, you will get a better price during booking."
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123456
PRICE RANGE
US$89 - US$164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure freiburg am muenstermercure freiburg im breisgau
LOCATION
GermanyBaden-WürttembergFreiburg im Breisgau
NUMBER OF ROOMS
115
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