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Traveller (213)
Room & Suite (121)
Dining (24)
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Overview
  • Excellent22%
  • Very good51%
  • Average20%
  • Poor5%
  • Terrible2%
Travellers talk about
“train station”(59 reviews)
“concert hall”(11 reviews)
“old town”(45 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Freiburg
Special Offer: CHEAPEST ONLINE RATES!
Offers from Novotel Freiburg
Special Offer: CHEAPEST ONLINE RATES!
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Reviews (1,781)
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519 results
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109
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109
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22
Show reviews that mention
All reviewstrain stationconcert hallold townbusiness hotelsmall poolsuperior roomexcellent locationdecent hotelhot and cold foodmain stationcity centreblack forestconvenient locationbuffet breakfastrooms are largestayed here for nightsbusiness trip
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1 - 5 of 519 reviews
Reviewed 1 week ago

Novotel Konzerthouse property needs overall upgrade, very poor lighting, wifi needs upgrade, elevators are premitive. no consideration for being loyal customer of accor. I have stayed maximum nights within my accor stay at this hotel.

Review collected in partnership with Accorhotels.com
Thank prashantshah71
Hotel's Favourite
Reviewed February 10, 2018

I have stayed at the Novotel Freiburg on a number of occasions and have always been satisfied with the service I have received. Check in was effortless thanks to the ability to check in online prior to arrival. The staff are always welcoming. The rooms...More

Review collected in partnership with Accorhotels.com
1  Thank conguk
Response from 5383Novotel, General Manager at Novotel FreiburgResponded February 15, 2018

Thank you very much for the positive feedback and the top remarks on the location and the room. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with...More

Reviewed 1 week ago

On a three week visit to Germany this was the most disappointing stay we had. We had a change in schedule and booked this at the last minute. Most of all, not only were we disappointed but it was also the most expensive room we...More

Thank Bondville
Reviewed 5 weeks ago

We have had a business event fort wo days in „Konzerthaus“. So one night in the Novotel. Check-In was fast and uncomplicated. The rooms are a little bit “old school” but spacious and clean. With minibar and all what you need. The bed was good,...More

Thank PatrikBlackForest
Response from 5383Novotel, General Manager at Novotel FreiburgResponded 4 weeks ago

Thank you very much for your visit and the great review following your stay. I very much appreciate your positive comments and won't miss to share them with my team. We hope to welcome you back soon in Freiburg. Best regards, Xavier Chanrion General Manager

Reviewed April 30, 2018

There is a parking garage immediately below and associated with the hotel (daily fee). This is very much appreciated on a driving tour of southern Germany. Room was clean and efficient. Front desk was helpful with questions. The breakfast option appeared expensive, so we passed.

Thank 6_Speed_Automatic
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$126 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Freiburg im Breisgau
#6 Family Hotel in Freiburg im Breisgau
#10 Romantic Hotel in Freiburg im Breisgau
#11 Luxury Hotel in Freiburg im Breisgau
#13 Business Hotel in Freiburg im Breisgau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$126 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Freiburg im Breisgau
#6 Family Hotel in Freiburg im Breisgau
#10 Romantic Hotel in Freiburg im Breisgau
#11 Luxury Hotel in Freiburg im Breisgau
#13 Business Hotel in Freiburg im Breisgau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (213)
Room & Suite (121)
Dining (24)
Pool & Beach (3)
Questions & Answers
Ask a question
planesight
May 14, 2018|
Answer
Response from 5383Novotel | Property representative |
Dear Guest, thank you very much for your request. We do welcome pets at our hotel. The fee per pet is EUR 11,00 per day. Hoping to welcome you soon and best regards, Maria from Novotel Freiburg Am Konzerthaus
0
Votes
arup9991
May 12, 2018|
AnswerShow all 3 answers
Response from SimonJDW | Reviewed this property |
Two mins, the station is literally in the Hotel reception.
1
Vote
Evelyn V
May 19, 2017|
AnswerShow all 8 answers
Response from Olaf J | Reviewed this property |
There should enough headroom. I was there during winter time and remember suv with ski boxes. To be sure call the hotel reception. Then speak English.
1
Vote
Room Tips
"Anything above the ground floor is fine"
Read review
"I have no advise."
Read review
"No noise problem here despite being close to the railway and road."
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"Choose a quiet room at the back of the hotel"
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