I had to wait the room 6 hours sitting in the car because on the book is printed "check in at 14.00". There were available room already at 9 o'clock but the rules says...I have been Ibis Freiburg several time but this was the last.
"Got locked out of my room after hours. There is no one to help you and no number to call. "
"Even when we had the window open and we had the room in the direction of thehighway, we good still sleep..."