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Der Europaeische Hof Heidelberg

Traveller (248)
Room & Suite (95)
Dining (29)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Guests quite simply expect more from an owner-managed hotel. More individuality. More heart. More personality. As one of few privately run 5 stars superior hotels, The Europäischer Hof frequently goes one better. Since 1865, guests from all over the world have enjoyed the unique flair of this hotel, which is located close to Frankfurt and Stuttgart. The name of our establishment stands for all that is best in European hotel culture and for exceptional standards of service. Official listings have rated the Europäischer Hof Heidelberg as the finest hotel in Heidelberg and in the Rhine-Neckar Metropolitan Region. The hotel is a Certified Business Hotel, Certified Conference Hotel, and certified as conforming to the pharma code. Accordingly, offers everything you expect of a professional business hotel.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
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Room features
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Luxury
Classic
HOTEL CLASS
Location
Full view
99Great for walkers
Grade: 99 out of 100
87Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
Reviews & more
540Reviews
340Photos
9Q+A
40Room tips
Traveller rating
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Popular mentions
I liked the service a lot, no doubt they have a very dedicated team. The owners, one who I recognized from pictures, was really around leading from the front lines. This always makes a difference!! The top restaurant of the hotel served excellent food, was knowledgable and
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Response from Caroline v, Geschäftsführer at Der Europaeische Hof Heidelberg
Responded 5 days ago
Dear listenwell, thank you very much for your kind words. We are very happy that you enjoyed your stay in our privately run hotel which is a family affair since 1865. And the family really wants to lead the house "from the front line". 😊We are delighted to read you kind description of "the service of the dedicated team".Our vision is to be the most friendly luxury hotel and the most personal five-star city hotel in Germany. And we consider “luxury” to focus in particular on being attentive and having time for leisure and business guests, as well as offering a highly individual and warm, friendly service. It is wonderful when guests like you perceive and appreciates this efforts which really comes from the heart. We will pass all your compliments on to our colleagues. Thank you very much too for your hint concerning the hardware. We are renovating all the time and please rest assured that we do our very best to keep the hotel in good shape. It was a great pleasure to have you in our hotel. 😍 Hope to see and spoil you again. All the best, Caroline von Kretschmann (4th generation and managing director) and the team of the Europäischer Hof
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We stayed here in early December and booked the Discover Heidelberg package. The hotel itself was beautiful, the room very impressive and the staff incredibly helpful and friendly. The package included a tour of the castle and bergbahn ticket which was easy to book with an
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Response from Caroline v, Geschäftsführer at Der Europaeische Hof Heidelberg
Responded 2 weeks ago
Dear 12Rebecca8, thank you very much for your very kind words and the wonderful feedback. 😇🙏 We are very happy that you had a very enjoyable stay during Discover Heidelberg package in our privately run hotel and that you find we are a "beautiful hotel with excellent service". This is what we aim for. We will gladly pass your feedback on to the team. Especially to the colleagues from the kitchen. Thank you also for your special appreciation of the decoration. My mother is responsible for it for 53 years now. She has the best taste in our family. 😉It was a great pleasure to have you in our hotel. Hope to see you again soon. All the best and a great new year 2019, Caroline von Kretschmann (4th generation and managing director) and the team of the Europäischer Hof ❣️
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The hotel was very beautiful, calm and comfortable. All staffs were nice, friendly and kindly. I stayed with my wife and two children. Thanks to all of hotel staffs’ warm hearted welcoming, they all enjoyed the amazing stay. I definitely visit again.
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Response from Caroline v, Geschäftsführer at Der Europaeische Hof Heidelberg
Responded 3 weeks ago
Dear tsuzuki2018, thank you very much for your great review on tripadvisor. We are very happy that you and your lovely family enjoyed your stay in our privately run hotel and that you found your "stay amazing". We will pass your compliments concerning the nice, friendly and kindly staff on to our colleagues. They really love to make our guests happy. And this comes from the heart. It was a great pleasure to have you, your wife and your two children here as our guests. It would be a great pleasure to welcome you again in the Europäischer Hof. Warm regards, Caroline von Kretschmann (4th generation and managing director) and the team of the Europäischer Hof😍
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This private hotel is certainly great and grand. It oozes history. My family and I had a magnificent Christmas lunch there today. If you are looking for old fashioned hospitality this is where you will find it. The hotel was beautifully decorated for Christmas. It is elegance
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Response from Caroline v, Geschäftsführer at Der Europaeische Hof Heidelberg
Responded 4 weeks ago
Dear amyo641, thank you very much for your great review of the Europäischer Hof Heidelberg on tripadvisor. We are very happy that you enjoyed your stay in our privately run hotel and the "magnificent Christmas lunch". Your words "elegance plus in all aspects" really touch us. And we are very happy that you had a wonderful time and that you liked the service of our wonderful colleagues. We will pass all your compliments on to them. They really love what they do and they want to make our guest happy. It was a great pleasure to have you here as our guests. Looking forward to welcoming you soon. Warm regards, Caroline von Kretschmann (4th generation and managing director) and the team of the Europäischer Hof
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I was visiting for a two day business meeting and did enjoy the professional was of serving customers, even it was a bit old style and you feel like a majesty. Nothing wrong and really nice to experience, better then the other way around but a bit too much for me personally. The
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Response from Caroline v, Geschäftsführer at Der Europaeische Hof Heidelberg
Responded 4 weeks ago
Dear TStiller, thank you very much for your very kind words. We are very happy that you enjoyed your stay in our privately run hotel. Your kind description of "the service peoples treatment and attention" really touches us. Because our vision is to be the most friendly luxury hotel and the most personal five-star city hotel in Germany. And we consider “luxury” to focus in particular on being attentive and having time for leisure and business guests, as well as offering a highly individual and warm, friendly service. It is wonderful when guests like you perceive and appreciates this efforts which comes from the heart. We will pass all your compliments on to our colleagues. Thank you very much too for your hint concerning the window to the entrance. We are sorry that you felt a little bit disturbed. It was a great pleasure to have you in our hotel. Hope to see and spoil you again. All the best and Merry Christmas, Caroline von Kretschmann (4th generation and managing director) and the team of the Europäischer Hof
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12345619
Dear Katherine B, thank you very much for your questions. Yes we have rooms with a shower that does not involve stepping over a tub wall. Just let us know you like one when you are booking. And yes we have rooms which have twin beds or two beds. The difference between Standard and Comfort rooms is that standard rooms are located towards the quiet side street, comfort rooms are quietly situated towards the beautiful green courtyard. Please let us know if you have any further questions. Best regards from the Europäischer Hof, Caroline von Kretschmann (Managing Director)
1 vote
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when it says double bed, does this mean a very small bed or two twins pushed together?
Dear Bryan, thank you for your question. Every double room has a big double bed with two mattresses each 100 cm x 200 cm tall. Our beds are very comfortable. ;-) Please let us know if you need more information. All the best, Caroline von Kretschmann (managing director)
0 votes
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Does this hotel have secure parking? Please advise
Dear CambridgeTrees, we have a public underground parking right next to the hotel. After 8 p.m. there is a roll-up door. Does this answer your question? Do not hesitate to contact us. Best regards, Caroline von Kretschmann (Managing Director)
0 votes
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How many meeting rooms in the hotel?
We did not use the meeting rooms there but I noticed a couple of them. I am sure the hotel can answer that much better than I.
0 votes
Hi, Do you have secure parking for a motorbike?
Dear speedline, thank you for your question. We have a public parking garage. The sliding door closes at night. There is no guard. For a public parking garage parking is secure. Please do not hesitate to contact us. Best regards, Caroline von Kretschmann
0 votes
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12
"The higher the floor the better."
"Try to get a room looking into the courtyard it is a very nice and peaceful view."
"The double room is a great accommodation if you are alone or with a loved one :) but the suites are just as amazing!"
"allthough located in the city centre the hotel is generally a quite place."
"Great hotel - excellent location"
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PRICE RANGE
US$227 - US$308 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
der europaische hof heidelberg
LOCATION
GermanyBaden-WürttembergHeidelberg
NUMBER OF ROOMS
118
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