We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ibis Heidelberg Hauptbahnhof

Traveller (254)
Room & Suite (148)
Dining (40)

About

Location
Cleanliness
Service
Value
The 2 star Ibis Heidelberg is centrally located and offers 170 airconditioned rooms equipped with WiFi. The hotel also features two airconditioned conference rooms and a bistro bar. Enjoy the walk to visit Heidelberg Castle, only 2.5 km away, and be enchanted by the picturesque backdrop that it provides. Stroll along the 1.8 km long pedestrian area or discover the Neckar Valley aboard a riverboat. Free parking at the hotel.
Read more
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
Show more
Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS

Location

Full view
72Somewhat walkable
Grade: 72 out of 100
75Restaurantswithin 1 km
10Attractionswithin 1 km
1,543Reviews
373Photos
6Q+A
77Room tips
Traveller rating
  • 236
  • 756
  • 417
  • 86
  • 48
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Very good, convenient for rly station and trams. Easy to find (and park) if driving in (top left of town centre). Great breakfast, nice staff, comfortable room but basic (with TV but no coffee making). Very little traffic noise at front, and none from rly station behind.
Read more
Review collected in partnership with Accorhotels.com
Response from ibisHeidelbergHBF, Manager at Ibis Heidelberg Hauptbahnhof
Responded 4 weeks ago
Dear Trail306024, thank you for your positive feedback! We are glad that you highlighted our convenient location, the great breakfast, the nice staff and the comfortable rooms. Indeed our hotel is actually undergoing major renovations. All our rooms are refurbished to offer a better comfort to our guest. We would be glad to welcome you back to our hotel during your next trip to Heidelberg. With kind regards, Andreas Kahl General Manager
Read more
If you are running out if options for a room in Heidelberg, Ibis is an ok for 1-2 nights max. Room is very basic as so is the service. Breakfast buffet is good as well as the bar, where football matches can be watched while Enjoying a bier.
Read more
Response from ibisHeidelbergHBF, Manager at Ibis Heidelberg Hauptbahnhof
Responded Jan. 15, 2019
Dear montinsa, thank you for taking the time to write a review after your stay with us. We are glad that you highlighted our good breakfast buffet and our bar. Thank you also for your feedback regarding our rooms and our service. While we'll consider your feedback to improve our quality of service, I'm happy to inform you, that we are currently renovating all rooms at our hotel to improve the guest experience in future. We would be very glad to welcome you back to our hotel during your next trip to Heidelberg to show you our improvements. With kind regards, Andreas Kahl General Manager
Read more
Ideally located in Heidelberg, right next to the main station, this Ibis hotel is charming. Rooms are spacious enough for two. Everything is neat and clean. Breakfast buffet is ideal for a great start to the day. Staff polite and helpful. Would like to stay again if I visit
Read more
Response from ibisHeidelbergHBF, Manager at Ibis Heidelberg Hauptbahnhof
Responded Jan. 9, 2019
Dear Gorky S, thank you for taking the time to write a review after your stay. We are happy that you fully enjoyed your stay with us and highlighted the convenient location, our extensive breakfast buffet and our polite and helpful staff. We would be very glad to welcome you back to our hotel during your next trip to Heidelberg. With best regards, Andreas Kahl General Manager
Read more
This hotel is as the name suggests, next door to the railway station. I had a room facing out to the front and I certainly wasn’t bothered by any noise coming from outside. I was prepared for this considering the location when I booked it. Yes, you will hear police cars and
Read more
Response from ibisHeidelbergHBF, Manager at Ibis Heidelberg Hauptbahnhof
Responded Jan. 7, 2019
Dear Scottskis, thank you for taking the time to write a review after your stay with us. We appreciate your honest feedback regarding the noise you witnessed in your room during your stay with us and would like to sincerly apologize for any inconveniences caused by that. Our hotel is actually ongoing a extensive renovation of all our rooms which also includes further improvements regarding the noise cancellation from the corridors. We would be glad to welcome you back during your next trip to Heidelberg to try one of our renovated rooms. With kind regards, Andreas Kahl General Manager
Read more
The room was very small. Even the bathroom was very suffocating and small. One could barely fit in the bathroom. It felt like they forgot to built the bathroom and afterwards they took out the small portion out from the room and created a bathroom. No electric kettle was
Read more
Response from ibisHeidelbergHBF, Manager at Ibis Heidelberg Hauptbahnhof
Responded Jan. 2, 2019
Dear ankushthareja, thank you for taking the time to write a review after your stay with us. First of all I deeply would like to apologize for inconveniences caused during your arrival at our hotel. I can ensure you, that I totally understand your frustration and I will take necessary actions to avoid issues like this in the future. Of course it shouldn't have been no problem to provide you with an available room while charging a supplement. Once again I would like to apologize for this incident and will train the team to handle situations like this in a better way in the future. Sincerly yours, Andreas Kahl General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorIbis Heidelberg Hauptbahnhof
The Standard Room at the Ibis Heidelberg Hauptbahnhof
PreviousNext
12345630
If you want to keep your room you can check out later but there will be an extra charge. If you just want somewhere to leave your luggage then there is a luggage store room at no charge. All the staff were really helpful and friendly so you can contact the hotel direct for advice - they speak English. Enjoy your trip.
1 vote
Show all answers
Are there in room safes?
Dear Guest, we have safes at the front desk which are free for our guests Sincerely, Manager
0 votes
Show all answers
Luggage storage
Yes there is. Ask at reception.
1 vote
Show all answers
I believe that they have smoking rooms. We stayed at a lot of hotels on that trip, so I can't be sure. There is a website that lists smoking hotels throughout the world but I am not allowed to state it in this answer. Google Smokers-united.
0 votes
Show all answers
Dear guest, our rooms are all air-conditioned, we look forward to your reservation in our house. best regards, ibis Heidelberg
1 vote
PreviousNext
12
"Street-facing rooms offer a nice view o the area"
"Room 238 had a nice street view"
"Normal room"
"Rooms facing the front square have a pleasant view"
"Avoid 201 at all cost"
PreviousNext
12345616
PRICE RANGE
US$65 - US$113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis heidelberg hotel heidelbergaccor heidelberg
LOCATION
GermanyBaden-WürttembergHeidelberg
NUMBER OF ROOMS
170
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing