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The place is roght downtown, next to the Neckar promenade. It is very clean and well equipped. It provides parking as well as elevators and a good breakfast. We were able to request and receive and extra bed for our daughter as well. Nice and...More
Ibis hotels are often a cheap last resort. This one isn't so cheap because Heilbronn doesn't have many hotels (see my Mercure review).
It's exactly what you'd expect from an Ibis in terms of rooms and it can be expensive when Heilbronn is busy.
So it started with no water in room and I have to buy. Then it moved to no toothpaste you have to buy. No slippers. Ok so if it was not a true hotel they should tell. Thank god they don't charge for toilet paper....More
Response from KnSan, Manager at Ibis Heilbronn CityResponded 6 February 2018
thank you for your review. I am very sorry that your experience did not meet your expectations.
Our hotel belongs to the category of two star hotels. We comply with all standards of this category. The missing guest supplies (drinks in the room,...More
Reviewed 22 October 2017
Review collected in partnership with Accorhotels.com
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Response from KnSan, General Manager at Ibis Heilbronn CityResponded 23 October 2017
Booked this hotel before visiting Heilbronn for the first time. Location is excellent, between the main train station and the city centre and it will be even better when BUGA 2019 is on as it is walkable distance to the event. Close to the city...More
Response from KnSan, General Manager at Ibis Heilbronn CityResponded 20 June 2017
Dear Ibis guest,
We very much appreciate your comments regarding your stay at the Ibis Heilbronn City. It is always a pleasure to receive positive feedback.
At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important...More