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Novotel Erlangen

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Novotel Erlangen
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411 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Munich, Germany
Reviewed 2 weeks ago

The hotel itself is very good, however, a bit pricey - that's my opinion. Taking in account hotel branch specifics for Erlangen it is more or less normal, due to all hotels are a bit expensive there, despite not more special than their twins in another areas. But despite the price everything else is just great. Staff deserves additional "plus"...

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Helpful?
Thank sasha817
Adelaide, Australia
Reviewed 4 weeks ago via mobile

Reading a couple of recent reviews, we booked here reluctantly. I guess things sometimes go wrong, our experience however was first rate. The service was attentive to our needs and with a smile, and were not German! Agreed that breakfast was pricey and avoided that otherwise are stay was perfect.

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Thank davep230968
Moscow, Russia
Reviewed 12 December 2016

Made a booking one day in advance! At arrival I was informed that my room has been given to another person and that was the last one in that hotel! You can imagine I was kind of shocked after a long day on the road through Germany... The story was that I should arrive before 6pm, where the room was...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank valerii26
FalkBartels, Manager at Novotel Erlangen, responded to this review

Dear Novotel-Guest, We are very sorry for the inconvenience and disappointment you experienced when you arrived at our hotel. Unfortunately, the non-guaranteed rooms will be taken out of the system after the expiry of the agreed period and returned to the free sale. We are very sorry that you did not recognize your reservation confirmation and will check our confirmations...

Plzen
Reviewed 8 December 2016

Short distance to Nuremberg with famous Christkindlesmarkt. Quiet university town. Local Christmas market in Erlangen close to the hotel is exciting with the home-loving atmosphere. Hotel close to city center.

Review collected in partnership with Accorhotels.com
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Thank Petr H
Brooksville, Florida
Reviewed 2 December 2016

Doesn't matter if you have the Do Not DISTURB SIGN ON THE DOOR , the staff walks in at least four times in 24 hours I have been violated! This morning at 9. Am I was half dressed ! Humiliated and then dismissed by staff as if it was no big deal . According to this hotel if the DND...

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Helpful?
Thank lisamarienelson72
FalkBartels, Leiter Front Office at Novotel Erlangen, responded to this review

Dear Mrs. Nelson, First of all we would like to apologize for feeling treated inappropriately during your stay. As you can see the friendliness of our hotel staff is commented on positively by international guest as well as German guests. We are sorry that you felt being treated unreasonably, considering that we provided compensation upon departure. Furthermore, the housekeeping management...

Tartu, Estonia
Reviewed 29 November 2016

It was really one of my best stays in Accor hotels. Staff was very friendly, everything was ready for my coming. Included city map. That was nice. Service was excellent. Room was very good and clean, there was everything I need. Internet speed was good. I was happy!

Review collected in partnership with Accorhotels.com
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Thank Peeter A
FalkBartels, Manager at Novotel Erlangen, responded to this review

Dear Peeter A., thanks a lot for your stay in Erlangen und for this very friendly review. We hope to welcome you soon. Kind regards Falk Bartels General Manager H5376-GM@accor.com

Riyadh
Reviewed 28 November 2016

The hotel is excellent in terms of friendliness, support from staff, very friendly and proactive staff, As I was travelling with my wife they even made it friendlier, there was no request that was turned down., The check in and Check out was perfect and seamless.,,

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Helpful?
Thank Farooq1007
FalkBartels, Manager at Novotel Erlangen, responded to this review

Dear Farooq1007, thank you very much for this very kind review, the very warm words and for the stay in the Novotel Erlangen. We hope to welcome you soon in our hotel. With kind regards

Adelaide, South Australia, Australia
Reviewed 1 November 2016

Clean, comfortable room with a large bed and a well-fitted bathroom with plenty of shelf space. One minor downside - there is limited space for hanging garments. There is a sumptuous breakfast, although rather expensive. Guests are welcome to bring friends to breakfast with them. There is an entry level lounge with a children's play corner and there is also...

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1Thank Chris J
Reviewed 16 October 2016 via mobile

Average hotel, ok for the night if you're traveling through. Clean but beds were very small. Nice staff. Overpriced breakfast. Showers were clean but poor design, with shower door partly open. Breakfast is quite expensive but good quality.

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Thank Adi P
Reviewed 28 September 2016 via mobile

Good location close to City center. Super rooms with great beds, big and nice interior. Gym, parking, bar and restaurant + great breakfast. Try it out it's worth the money. Very nice and helpfull staff. Everyone speaks fluent English.

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Thank Svend Aage K

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Close to the city centre, the university and the Erlangen Arcaden shopping centre, with excellent transport connections, the 3 star Novotel Erlangen offers the perfect location for a business trip or holiday. Enjoy the comfort of 170 modern rooms, a complimentary business corner and 312 sqm of conference facilities with eight meeting rooms that can be combined individually. Unwind on the nearby jogging track or relax and enjoy Mediterranean cuisine on our restaurant terrace. ... more   less 

Additional Information about Novotel Erlangen

Address: Hofmannstr. 34, 91052 Erlangen, Bavaria, Germany
Region: Germany > Bavaria > Franconia > Middle Franconia > Erlangen
Price Range: $81 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Erlangen 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Erlangen Novotel
Hotel Style:
#3 Best Value Hotel in Erlangen
#4 Business Hotel in Erlangen
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Erlangen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that faces out on to the street, otherwise you may get a room that faces in and gives you a view of the other wings only.”
 of 5 bubbles ChrisJ265, 1 Nov 2016 | Read review
“The rooms facing the inner court are very quiet, but I guess that those facing the road may not be.”
 of 5 bubbles Rob147307, 29 Jun 2016 | Read review
“Ask for internal room. Rooms on the street are noisy.”
 of 5 bubbles marcog431, 7 Feb 2016 | Read review
“High floor rooms - 4th floor.”
 of 5 bubbles luismA9809OY, 4 Aug 2015 | Read review
“Rooms facing the courtyard of Hofmannstrasse are quieter.”
 of 5 bubbles Palino007, 15 Mar 2015 | Read review
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