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Hotel Cristal

Agoda.comUS$100*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$127*
US$100*
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Hotel Cristal
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624 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Toronto, Canada
Reviewed 25 March 2014

Hotel staff was decent and will stay again if travelling to Munich. Hotel staff very helpful and providing directions to attractions. Good value for the location. Would recommend as at this location you do not need to rent a car.

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Helpful?
Thank DC972
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear DC972, thank you very much for your feedback. We give your praise to our team. It would be nice if you stay with us on your next time in Munich. Yours sincerely, BEST WESTERN Hotel Cristal Team

Sacramento, California
Reviewed 22 March 2014

A great central location and an excellent base for exploring the city. The central station is only a few minutes walk away and the main squares are all within walking distance. The reception staff were very welcoming and helpful. We stayed in a recently renovated room which was comfortable and clean. The mini bar was great value: €4.90 for the...

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Helpful?
Thank Jessica S
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Jessica S, thank you very much for your review. It would be a pleasure to welcome you again in our hotel. Yours sincerely, BEST WESTERN Hotel Cristal Team

Belfast, United Kingdom
Reviewed 12 March 2014

We had booked a standard room but were pleasantly surprised when we were upgraded to a Comfort room. Possibly the biggest advantage, based on other reviews, is that these rooms may be quieter. Tea making facilities, a big bonus, though the washing of cups and the replacing of supplies was a bit hit and miss. I am sure though, that...

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Helpful?
Thank 58Mimi
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear 58Mimi, thank you very much for your feedback. That sounds like a pleasant stay in our hotel and in the Bavarian capital. We hope to welcome you again soon in our hotel. Yours sincerely, BEST WESTERN Hotel Cristal Team

London, United Kingdom
Reviewed 12 March 2014

Room 613. First and last trip to the Hotel Cristal, Munich. Booked this hotel (Cristal) for a Valentines Break for my partner and I between 13-15th Feb 2014. The check-in process was good, friendly and the view from out of our room window was also very good (Curling/roof top terrace area). The wifi was VERY poor, it kept logging you...

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Helpful?
1Thank TStevens1979
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear TStevens1979, thank you very much for your review. BEST WESTERN International already contacted you and we also replied via E-Mail to you. Yours sincerely, BEST WESTERN Hotel Cristal Team

Independence, Missouri
Reviewed 6 March 2014

The hotel was fine in terms of the room accommodation, value and front desk personal. However, if we had been dropped there blindfolded we couldn't have recognized the area as being German. The neighborhood is filled with small casinos, bars, strip clubs, massage parlors, "street persons", beggars, debris, and (knowing this sounds bad)...non-Germans of Islamic origin. This, of course, is...

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Helpful?
Thank James B
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear James, thank you very much for your review. The area around the hotel is very international and safe, so you don’t have to be worried. Munich is one of the safest cities in the world. We would be delighted to welcome you again in the BEST WESTERN Hotel Cristal in the Bavarian capital. Yours sincerely, BEST WESTERN Hotel Cristal...

Amsterdam, The Netherlands
Reviewed 19 February 2014

The good: family run hotel and very close to train station and steps away from everything. Great breakfast. Rooms are good, overall hotel is OK and looks sometimes a little dated. The Bad; The internet. Broken for more than 24 hours. What was more frustrating is that the hotel kept telling different stories. Oh no, it's working, sorry we are...

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Helpful?
1Thank ThomasLanden
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear ThomasLanden, thank you very much for your rating. We are very sorry for the problems with Wifi. Nevertheless, we hope we can welcome you again in our hotel at your next stay in Munich. Yours sincerely, BEST WESTERN Hotel Cristal Team

Mill Creek, Washington, USA
Reviewed 16 February 2014

For my purpose as a solo traveler in need of an economic night's stay close to the center of Munich the Hotel Cristal delivered on expectations. I especially appreciated that the staff allowed me an early check-in after my long flight from the U.S. so I could catch a quick nap before heading out for the day. Relative to other...

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Helpful?
Thank Doug J
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Doug, thank you very much for your detailed rating. All our rooms have windows with integrated protection against noise. For a stay with your family a comfort room would be the better choice because it’s more spacious and more comfortable, but we can understand your reasons against a stay with your family. Nevertheless the area around our hotel is...

Brisbane, Australia
Reviewed 10 February 2014

While this hotel is located fairly conveniently (close to the Hauptbahnhof), it felt a bit tired and worn. Our first kettle didn't work, but the staff managed to get us a working replacement. It was good enough for the price we paid, but I wouldn't get too excited about it.

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Helpful?
Thank Vincent C
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Vincent C, thank you very much for your feedback. We also have comfort rooms which are especially for longer stays because they are more spacious and more comfortable. We are looking forward to your next visit. Yours sincerely, BEST WESTERN Hotel Cristal Team

Bradford, England, United Kingdom
Reviewed 2 February 2014

Pretty standard central city hotel. Room did what it was needed and was reasonably priced. Was woken at 5:30 by bin men but for a short business trip it was perfectly fine. If i was staying longer or with the family i would most probably look elsewhere but i would return if i was just myself for one or two...

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Helpful?
Thank Ashley B
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Ashley B, thank you very much for your rating. We also have comfort rooms which are more spacious. We hope to welcome you again soon at our hotel. Yours sincerely, BEST WESTERN Hotel Cristal Team

Regina, Canada
Reviewed 30 December 2013 via mobile

This hotel is very close to the train station and old town. It's in a neighbourhood with lots of adult entertainment but if you've done your homework this won't be a surprise upon arrival. I'm quite picky about where I stay and for the price, this hotel was wonderful. The front desk was helpful and offered the best way to...

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Helpful?
Thank Cantwaitforholidays
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Cantwaitforholidays, thank you very much for your rating. In our opinion the price for Wifi is ok. We would be delighted to welcome you again at our hotel. Yours sincerely, BEST WESTERN Hotel Cristal Team

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Cristal in the center of Munich is the ideal starting point for your stay in Munich. The central downtown location near the main railway station, the house has a very good transport link (S-and U-Bahn, tram) with direct connections to the airport (45 minutes) and the exhibition center (20 minutes). The city center nearby offers countless shopping (Kaufingerstrasse, Maximilianstrasse). Many attractions and the world-famous Oktoberfest on the Theresienwiese are just a walking distance away from the Hotel Cristal. ... more   less 

Additional Information about Hotel Cristal

Address: Schwanthalerstr. 36, 80336 Munich, Bavaria, Germany (Formerly Best Western Hotel Cristal)
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $111 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cristal 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Munich
Munich Best Western
Hotel Style:
#81 Luxury Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cristal staff and other travellers.
13 questions
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Questions? Get answers from Hotel Cristal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Comfort room off the street side”
JeffG169, 14 Feb 2017 | Read review
“Be sure that you book a room at the rear of the hotel otherwise would hardly sleep at night. Arranged by prior the charging of the internet.”
spyridonangel, 17 Nov 2016 | Read review
“Ask for a room at the back if you want a good nights sleep”
416timp, 14 Nov 2016 | Read review
“Ask for rooms away from the street”
IluvnjNewJersey, 28 Oct 2016 | Read review
“ask for a room at the back of the hotel for more silence at night”
MrRollT, 26 Oct 2016 | Read review
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Prices are for 1 room, 2 adults
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