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Hotel Cristal

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Hotel Cristal
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607 Reviews from our TripAdvisor Community

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Showing 332: English reviews
new zealand
Reviewed 20 August 2013

After reading some of the reviews regarding this hotel, we were a bit apprehensive on what to expect, however our experience has been great. The hotel is situated very close to the Central Train Station so you can walk with your bags quite comfortably. We walked to Marienplatz and the surrounding areas without any problems at all. It is about...

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Helpful?
Thank aotearoanz
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear aotearoanz, thank you very much for your comment. That sounds like a great stay in our hotel. We are very sorry for the inconveniences in our house. We are already looking forward to welcoming you again at our hotel. Yours sincerely, BEST WESTERN Hotel Cristal Team

Guelph
Reviewed 18 August 2013

We were warmly greeted at reception and our check in was quick. Any other time I needed anything from the front desk they were friendly and accommodating. I believe our room was recently updated. There was a flatscreen tv, a mini fridge, ample lighting, plenty of closet space and a large bed. The mattresses were firm and the pillows were...

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1Thank AMB1983
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear AMB1983, thank you very much for your review. We hope to welcome you again soon! Yours sincerely, BEST WESTERN Hotel Cristal Team

Kent, United Kingdom
Reviewed 17 August 2013

Great location as close to train station about 5 minute walk. The room was large and comfortable with air conditioning. Tea and coffee facilities in the room.There is a bar in the room which is great value as for a charge of 4.70 euro two beers, two bottles water, coke, juice, milka bar and packet of nuts. But warning of...

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Thank LoopyLou3512
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear LoopyLou3512, thank you very much for your feedback! That sounds like a great holiday. We would be delighted to welcome you in our house again for your next stay. Yours sincerely, BEST WESTERN Hotel Cristal Team

Chesterfield, United Kingdom
Reviewed 17 August 2013

Happy with this hotel, Stayed here for 3 nights when I went Bayern Munich away with the Arsenal, Hotel had a decent bar onsite and only about a 5/10 minute walk from the City Centre, also a supermarket across the road and lots of bars near by

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Thank Adam M
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear buffo194, thank you very much for your feedback! We hope you enjoyed your time in our hotel and the football match in the Allianz Arena and had a great stay in Munich. Yours sincerely, BEST WESTERN Hotel Cristal Team

Boston
Reviewed 15 August 2013

Stayed for one night, family of 5, had 2 gigantic rooms! Very clean and updated. Location is within walking distance of all the tourist action in Munich (city hall and all the shopping). Yes its on a main street with casinos and some strip clubs but walking with my family day or night was not an issue. Area is very...

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Thank Alan39
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Alan39, thank you very much for your feedback! We hope you had a really good time in Munich and in our hotel and you did lots of trips! Yours sincerely, BEST WESTERN Hotel Cristal Team

Alnwick, England, United Kingdom
Reviewed 15 August 2013

The hotel is close to the central station and within decent walking distance from most places. The room was clean and comfortable. The staff were friendly and polite. All in all, a fantastic hotel which didn't cost a lot!

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Thank Kew88
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Kew88, thank you very much for your review! That sounds like a great stay in our house. We hope you saw lots of sights in Munich. Yours sincerely, BEST WESTERN Hotel Cristal Team

Hoboken, New Jersey
Reviewed 7 August 2013

This hotel has an updated look, friendly staff, good food and a comfortable room. It is located close to the Central Station where most of the bus tours leave. It is also pretty easy to walk to Martinplatz. It is not a great neighborhood in general, not scary but not nice for restaurants or shopping. In fact there was only...

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1Thank cbec87
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear becky6587, thank you very much for your rating! That sounds like a great stay in our hotel. We would be delighted to welcome you in our house again for your next stay. Yours sincerely, BEST WESTERN Hotel Cristal Team

Essex Junction, Vermont, United States
Reviewed 31 July 2013

I stayed here last week for 7 days. The hotel is very clean and new. We got a renovated room on the 6th floor which seemed to be much nicer than the older rooms on the lower floors. The breakfast was quite good and there were a lot of options, like eggs, sausage, lots of fresh bread, and cold cut...

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Thank Kim P
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Kim P, thank you very much for your rating! We are very sorry for the inconveniences with our housekeeping and the front desk. Nevertheless we hope you had a good time in our house. Yours sincerely, BEST WESTERN Hotel Cristal Team

Reviewed 29 July 2013 via mobile

We got a big room and the hotel were close alot of attractions. The staff did their job but nothing extraordinary. They charged almost 4 euros per day for wifi witch was a little strange and the staff wasn't that good in english. But we were satisfied with our stay.

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Thank Nadja S
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Nadja S, thank you very much for your review. We hope you had a great trip to Munich. . It would be nice if you stay with us on your next time in Munich. Yours sincerely, BEST WESTERN Hotel Cristal Team

Pretoria
Reviewed 25 July 2013

We stayed 2 nights in July 2013. Chose the hotel for it's location near the station, but felt uncomfortable in the streets between all the strip clubs, casinos and shady people on the street. The room is large and comfortable. We were on the street which was extremely noisy. To top it all there was roadworks outside through the night,...

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Helpful?
Thank Fkafrica
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Fkafrica, thank you very much for your feedback. The area around is safe and there are lots of different people around. We want to apologise for the noise outside. In our opinion the price for the Wifi is fair. . It would be nice if you stay with us on your next time in Munich. Yours sincerely, BEST WESTERN...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Cristal in the center of Munich is the ideal starting point for your stay in Munich. The central downtown location near the main railway station, the house has a very good transport link (S-and U-Bahn, tram) with direct connections to the airport (45 minutes) and the exhibition center (20 minutes). The city center nearby offers countless shopping (Kaufingerstrasse, Maximilianstrasse). Many attractions and the world-famous Oktoberfest on the Theresienwiese are just a walking distance away from the Hotel Cristal. ... more   less 

Additional Information about Hotel Cristal

Address: Schwanthalerstr. 36, 80336 Munich, Bavaria, Germany (Formerly Best Western Hotel Cristal)
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $96 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cristal 4*
Number of rooms: 100
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Also Known As:
Best Western Munich
Munich Best Western
Hotel Style:
#80 Luxury Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cristal staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Comfort room off the street side”
 of 5 bubbles JeffG169, 14 Feb 2017 | Read review
“Be sure that you book a room at the rear of the hotel otherwise would hardly sleep at night. Arranged by prior the charging of the internet.”
 of 5 bubbles spyridonangel, 17 Nov 2016 | Read review
“Ask for a room at the back if you want a good nights sleep”
 of 5 bubbles 416timp, 14 Nov 2016 | Read review
“Ask for rooms away from the street”
 of 5 bubbles IluvnjNewJersey, 28 Oct 2016 | Read review
“ask for a room at the back of the hotel for more silence at night”
 of 5 bubbles MrRollT, 26 Oct 2016 | Read review
5 of 5