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Mercure Hotel Muenchen City Center

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Traveller (568)
Room & Suite (318)
Dining (22)
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Overview
  • Excellent35%
  • Very good49%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“free mini bar”(58 reviews)
“privilege room”(21 reviews)
“train station”(104 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Mercure Hotel Muenchen City Center
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Hotel Muenchen City Center
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,158)
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All reviewsfree mini barprivilege roomtrain stationmain stationsparkling watersuperior roomfree wificonvenient locationroom was largereception staffside streetshort walkpretzelsnever felt unsafegreat roommunich hbffour nights
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Reviewed today via mobile

This hotel has problems and the personnel of the hotel need customer service training. 1. Problems with customer service I had to call 3 times and nobody was able to explain how to connect to WiFi. I finally had to come done to the reception...More

Thank 826arthurv
Hotel's Favourite
Reviewed 13 January 2018

This hotel is first class. From arrival to checkout we were treated like Royalty. The hotel is a perfect base for exploring Munich. It's literally a three minute walk to the main train station that is connected to the S and U Bahn as well...More

Thank harry180702
Response from Jörg H, Geschäftsführer at Mercure Hotel Muenchen City CenterResponded 15 January 2018

We thank you so much for the time you took to give us this great feedback. We apreziate your comments. I will also give Sebastian your dedicated message. We are proud in having such a team and also a wonderful product. You have mointed out...More

Reviewed 3 days ago

Chose this hotel based on reviews and its location. Arrived around 1pm to a very nice lobby area. Our rooms were ready which was great. Check-in was easy. We had two rooms next door to each other (6th floor I think). You enter the room...More

Thank mizlori
Reviewed 4 days ago

Excellent Location. Best Breakfast at a GOOD PRICE! Lots of Assortments - Bread, Hot dishes, Juices, Coffee different types, Teas, Waffles and pancakes, Salads etc... highly Recommended, We did some Day trips outside Munich like the Bavarian Alps and Austria Attractions. It was the best...More

Thank Edward L
Reviewed 4 days ago

Great hotel and looks very fresh. In a good location next to the Hbf. The only downside was a very weak shower and rooms were very warm. Wash difficult to keep windows open as street below is quite noisy throughout the night.

Review collected in partnership with Accorhotels.com
Thank adamnnet_b
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$125 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Romantic Hotel in Munich
#32 Luxury Hotel in Munich
#45 Business Hotel in Munich
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$125 - US$412 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Romantic Hotel in Munich
#32 Luxury Hotel in Munich
#45 Business Hotel in Munich
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (568)
Room & Suite (318)
Dining (22)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
BeerandSmokes
4 February 2018|
AnswerShow all 3 answers
Response from JCBTtraveleatshop | Reviewed this property |
Sorry! I don’t know, my room was not an orange one.
0
Votes
Liang Chuan W
4 October 2017|
AnswerShow all 2 answers
Response from Hank C | Reviewed this property |
Yes, the AC is good and was working
1
Vote
Liang Chuan W
4 October 2017|
AnswerShow all 3 answers
Response from boojour | Reviewed this property |
I don't know what happens now, but when I was at the hotel the A/C was working perfectly! Keep a note that the hotel made renovation 3 months ago.
1
Vote
Google Translation
Room Tips
"High floors"
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"We opted for a family room as were three Adults and was good"
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"714 (or top floor, all day long."
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"Ask for the updated rooms."
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