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Good location, good decoration and perfect staff. Our room and the snow appearance from our window was great. This hotel is nearly located to Munich Central Station ( Munich HBF ). Also the breakfast was satisfactory.
This hotel is first class. From arrival to checkout we were treated like Royalty. The hotel is a perfect base for exploring Munich. It's literally a three minute walk to the main train station that is connected to the S and U Bahn as well...More
Response from Jörg H, Geschäftsführer at Mercure Hotel Muenchen City CenterResponded 15 January 2018
We thank you so much for the time you took to give us this great feedback. We apreziate your comments. I will also give Sebastian your dedicated message. We are proud in having such a team and also a wonderful product. You have mointed out...More
This hotel really does have everything! It’s in a great location just minutes from the central station which takes you all over the city. The hotel itself was modern, clean and my room was spacious! As well as this it was always refreshing to know...More
Thank Tom M
Response from Jörg H, Geschäftsführer at Mercure Hotel Muenchen City CenterResponded 4 days ago
Dear Tom, that is fantastic and thank you so much for beeing our ambassor. My team and I are very proud in those feedbacks. We love our hotel. Thank you for talking about and hope to see you back soon. Jörg Hansmann, General Manager
The hotel located 5 minutes walk from the Hauptbahnhof. It's the best hotel in this neighbourhood I've stayed. The room was big but there were some faults: it was rather cold and I couldn't turn on the radiator, it was a lot of dust under...More
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Response from Jörg H, General Manager at Mercure Hotel Muenchen City CenterResponded 4 days ago
Dear maksimkovalev195, we thank you very much for your reply. It is always helpful to get shown, in what parts we have to develop. I will have a conversation with the housekeeüing team. It is our responsability to check everything, after cleaning the room. I...More
We were vacation and staying four nights in Munich at Mercure city center. Hotel staff was superb and I was just astonished how good service we received. Also how much the English was spoken among the staff (which is not always a matter of course...More
Response from Jörg H, Geschäftsführer at Mercure Hotel Muenchen City CenterResponded 1 week ago
Thank you so much for your nice feedback. I am very proud in my team and it is wonderful to read, that they have hosted you very welcoming. Also a small sparcling moment for your birthday is something you will hopefully not forget.