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Hotel Excelsior

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#68 of 381 Hotels in Munich
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Hotel Excelsior
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527 Reviews from our TripAdvisor Community

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Showing 314: English reviews
Charlottesville, Virginia, United States
Reviewed 23 December 2013

Definitely a good place to stay for the price - very close to almost all main tourist attractions. The rooms are nice, and the bathrooms are beautiful. Make sure you ask for a renovated room (I saw pictures on TripAdvisors of unrenovated rooms people had stayed in, and there was a HUGE difference). I'd say this hotel is best for...

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1Thank Mateo D
socialex, Sales and Marketing Manager at Hotel Excelsior, responded to this review

Dear Mateo692, Many thanks for taking your valuable time writing this review. It is wonderful to hear that you enjoyed our central location and our rooms. We are aware that we have some rooms which need modernization and we can ensure you that this will be done in the foreseeable future. We are renovating our property on a regularly basis...

East Sandwich, Massachusetts
Reviewed 20 December 2013

I stayed here one evening so I could board the train to Bologna. The staff is very attentive. The room was clean, and the bed was very comfortable. The breakfast was a bit pricey, had I known how much it was, I'd have eaten at one of the cafes close by.

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Thank Gennaker
socialex, Sales and Marketing Manager at Hotel Excelsior, responded to this review

Dear Gennaker, Thank you for your great review and especially for your nice words on our staff. It was a pleasure having you as guest and we are very pleased to hear that you enjoyed your stay with us. We feel sorry if we could not convince you entirely of our breakfast selection. Nevertheless we would be happy to seeing...

Leuven, Belgium
Reviewed 5 December 2013

I have stayed many times in Hotel Excelsior for business trips. It is a very friendly and personal hotel where they quickly know your name and give you a nicer room. There can be quite some differences between rooms and especially the renovated rooms are very nice. Avoid the single rooms as those are really small.

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Thank maestro074
socialex, Sales and Marketing Manager at Hotel Excelsior, responded to this review

Dear aestro07..., Many thanks for your review and the related positive feedback. It was a pleasure for us to welcome you back to our hotel. We put great emphasis on warmth, courtesy and professionalism. It is wonderful to hear that you experienced this personal service we would like to provide to our guests. We are pleased to hear that you...

Chester, United Kingdom
Reviewed 20 November 2013

Just the one night here and when I arrived at Munich railway station, there was lots of building going on and the hotel was hard to find. When I did get there, the checking was very good with very helpful staff. The room was well appointed with loads of room, the only minus point was the over bath shower with...

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Thank Doug_421
socialex, Sales and Marketing Manager at Hotel Excelsior, responded to this review

Dear Doug_421 Thank you for your review. We are pleased to read that you have chosen our hotel for your stay and that you rate especially our staff and restaurant very high. The next time you are in town we look forward to welcoming you back. Warmest regards Julia Sprung and the team of the hotel Excelsior.

Holland, Michigan
Reviewed 20 November 2013

I stayed here out of convenience as our traveling party were headed in different directions at the end of a longer trip - some departing to the airport and others to the train station. The room was okay, although not particularly large, but that is based more on American standards than European. I will say that the staff were extremely...

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Thank Chris42310
socialex, Sales and Marketing Manager at Hotel Excelsior, responded to this review

Dear Chris42310, We truly appreciate that you have taken the time to summarize your impressions of our hotel. Thank you for your compliment on our colleagues. I will pass your kind words on to them. We regret if we did not meet your expectations on our hotel and convince entirely from us. Nevertheless we would be happy to welcome you...

Birmingham
Reviewed 14 November 2013

We stayed here for 3 nights in November and were so impressed with the hotel. The room, although only a standard double was huge - almost the size of a small suite, and spotlessly clean. Service, from concierge through the bar and restaurant was impeccable and nothing was too much trouble. It's right opposite the main train station and only...

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1Thank BirminghamKath
socialex, Sale and Marketing Manager at Hotel Excelsior, responded to this review

Dear BirminghamKath, Thank you so much for your great review. We are very pleased that you enjoyed your stay and our services. Happily and with great pleasure I have passed your compliments on to our staff. We hope to seeing again soon in our hotel. Warmest regards Julia Sprung and the team of the Hotel Excelsior.

Dalllas
Reviewed 10 November 2013

We stayed here for Oktoberfest. The location was close to the venue. Everything else about this hotel was awful. Poor service, dirty rooms. Worse of all I paid $55 for the breakfast for my girlfriend and myself, and got there and there was no food remaining at the buffet. And they would not refund out money. Avoid this place!

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2Thank hbsseller
socialex, Sales and Marketing Manager at Hotel Excelsior, responded to this review

Dear hbsseller, Thank you for contacting us here. Great to know that you enjoyed the location of our hotel. We feel very sorry to read about your bad experience during the breakfast and understand very well that you are upset. You are right: Something like this should not occur in our hotel. Kindly be ensured that this is not normally...

Schongau, Germany
Reviewed 7 November 2013

Stayed here on my birthday in an Alpine Room, had a lovely dinner with corresponding wines/port in Geisels Vinothek, 2 minibars in room, TV in the bathroom, very comfortable bed, luxurious breakfast buffet with good selection. Highly recommended as in central location close to the main station and the main town.

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Thank thecreativeminds
socialex, Sales and Marketing Manager at Hotel Excelsior, responded to this review

Dear thecreative minds, We are honored and want to personally thank you for efforts and your kind words. How nice that you stayed with us for this special occasion! It is great to hear that you enjoyed our new room category, the Alpine Rooms, which has been created last year and your dinner in our restaurant Geisel´s Vinothek. Looking forward...

London
Reviewed 10 October 2013

I stayed at the Holiday Inn on Effner Strasse during this October for Oktoberfest as well as the Excelsior. I wish I had stayed at the Hotel Excelsior the entire time. The Saturday night rate for the Excelsior was nearly the same at the Holiday Inn but the Excelsior is a much better value. The rooms are bigger, it is...

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4Thank CalDreamn
socialex, Sales and Marketing Manager at Hotel Excelsior, responded to this review

Dear CalDreamn, Thank you for your great and extensive review and the related positive feedback to our staff. It is great to hear that you enjoyed our central location and fancy our facilities as well as the style of our hotel. We hope to see you again soon. Warmest regards from Munich. Julia Sprung and the team of the Hotel...

new jersey
Reviewed 9 October 2013

This hotel has a more 'traditional' theme decor. Very clean and comfortable. Delicious breakfast. Staff is hospitable. Convenient to city center and to the trains and to Oktoberfest if you happen to be there during this time. Would stay here again. Was a little noisy outside during the night but it might had been from all the Oktoberfest 'rowdiness'.

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2Thank jacers1
socialex, Sales and Marketing Manger at Hotel Excelsior, responded to this review

Dear jacers1, How nice! We are honored and we want to personally thank you for your efforts and your kind words. Yes, you are right during the Oktoberfest the Munich is quite brisk. The next time you are in town we look forward to seeing you again. Warmest regards Julia Sprung and the team of the Hotel Excelsior.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hotel Excelsior is one of best located hotels in Munich city centre. The hotel distinguishes itself with traditional Bavarian hospitality, elegant country-house style and personal service. This family-owned and managed first-class hotel is a member of the Preferred Hotels & Resorts group, and delights its guests with an incomparable blend of relaxed atmosphere and warm Bavarian sophistication The ground floor luxuriates in refined country-house style and ceiling frescos. The upper floors are a little more modern. Business people from Munich and all corners of the globe use our elegant conference rooms with lobby for their company events. The hotel houses a traditional restaurant that serves delicious Bavarian-Italian specialties, and an outstanding selection of fine wines - Geisel's Vinothek. Situated just across from Munich's central railway station, the Hauptbahnhof, the Hotel Excelsior receives its guests in a quiet location not far from the old Botanic Gardens. The entire Munich inner city, major attractions such as Marienplatz, and many more besides, can be reached in just a few minutes, either on foot or using Munich's excellent underground trains, trams or buses. ... more   less 

Additional Information about Hotel Excelsior

Address: Schuetzenstr. 11, 80335 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $209 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Excelsior 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Excelsior Munich
Excelsior Hotel Munich
Hotel Style:
#8 Green Hotel in Munich
#39 Luxury Hotel in Munich
#39 Romantic Hotel in Munich
#68 Family Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Excelsior staff and other travellers.
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Questions? Get answers from Hotel Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our family room was very spacious and comfortable.”
 of 5 bubbles daos2017, 6 Feb 2017 | Read review
“We stayed in room 207”
 of 5 bubbles karent368, 2 Jan 2017 | Read review
“We stayed in a room facing the very private and quiet courtyard.”
 of 5 bubbles 8kathik, 26 Dec 2016 | Read review
“Have look at the room space before making a choice of room type.”
 of 5 bubbles PattanMadhu, 1 Dec 2016 | Read review
“Alpine rooms are the best”
 of 5 bubbles Mule2014, 20 Nov 2016 | Read review
5 of 5