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Sofitel Munich Bayerpost

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Traveller (1903)
Room & Suite (801)
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About

#47 of 421 hotels in Munich
Location
Cleanliness
Service
Value
Travellers' Choice
The Sofitel Munich Bayerpost welcomes you in the heart of Munich. Only 100 m from the central railway station, the heritage listed building impresses with architectural class and cosmopolitan hotel culture. Design meets comfort, and French savoir vivre blends with Bavarian joie de vivre in our 396 rooms, 20 meeting rooms and the famous banquet hall. Relax at the SOFITEL SPA in Munich with heated spiral pool, steam bath, sauna, infrared cabin, Kneipp basin, and softly lit relaxation room made of stone and beautiful tiles. Munich and Paris are united with invigorating massages and treatments using Cinq Mondes and SOTHYS products. Please note that the pool, sauna and garage will be closed from January 2024 to June 2024 due to extensive renovation works. If you arrive by car, you can use public parking garages in the area. We apologize for the inconvenience and ask for your understanding.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Babysitting
Valet parking
Paid private parking on-site
Wifi
Paid internet
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Special diet menus
Wine / champagne
Strollers
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun umbrellas
Butler service
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Soundproof rooms
Desk
Housekeeping
Interconnected rooms available
Room service
Safe
Separate living room
Sofa
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Trendy
Languages Spoken
English, French, German, Italian
Hotel links
Special Price:50% off room rate

Location

Bayerstraße 12, 80335 Munich, Bavaria Germany
Name/address in local language
Sofitel Munich Bayerpost
4.5
4,967 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Sofitel Munich Bayerpost is lauded for its luxurious amenities, such as the spa and sound system, and its conveniently central location near the main railway station and Marienplatz. While the rooms offer comfort and luxury, families might find the layouts awkward, and some guests have noted cleanliness could be improved. Although the atmosphere is sophisticated and inviting, critiques often point to the hotel's high prices and additional charges as not reflecting the expected value. Service is generally well-regarded, with staff praised for their professionalism, despite occasional lapses in efficiency.
Location
Convenient
Atmosphere
Elegant
Rooms
Comfortable
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Lavish
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4967Reviews74Q+A100Room tips
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Avril F wrote a review Jan 2024
Dublin, Ireland23 contributions
This hotel came highly recommended and did not disappoint. The comfiest of beds, lovely room service and good and exceptional staff who are friendly, professional and friendly. Highly recommend for a great place to base for a Munich stay.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Munich, General Manager at Sofitel Munich Bayerpost
Responded 3 weeks ago
Bonjour 974avrilb, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard E wrote a review Aug 2023
Leeds, United Kingdom33 contributions
Hotel's Favourite
I came here with my partner for the weekend, and we were very impressed with our stay. The hotel is in a great location being a few minutes from the tram and the main railway station. Once inside the hotel we found the check in a little slow and some of your colleagues not very welcoming as others. We then made our way to the lifts and our bedroom and as we walked a porter walked past us and took the lift, he did not stop and went into the lift without checking to see if anyone else wanted to use the lift and we found this a little rude as this happened on more than one occasion and there was plenty of room for us all to fit in the lift. Our bedroom was clean, airy and had all we wanted and needed such as a big bed, a bathtub, a toilet, and an excellent shower which had a rain shower as well as a traditional shower both with good hot water, and the complimentary toiletries were amazing and smelt fresh and yet we could hear people in the corridor and in bedrooms around ours including at bedtime. As for the TV this was OK but we both think if someone could print out a list of the channels people can choose to watch might help as to searching through over 200 channels can be frustrating and time consuming as there were many channels from different parts of the world. Turning to breakfast this was simply fantastic as the majority of your colleagues were very attentive, kept busy and there was plenty of choice including for vegans. Whilst my partner and I are not vegan we have a friend who is and know much having a choice of vegan food is essential. Similarly we would like to give a shout out to your colleague Natalie as she was very friendly, spoke good English and made us feel more than welcome and some of the other people including the two women who took names and confirmed who could have breakfast and a fourth woman whose name we also don’t know either. The tables were also laid out well and very clean. After breakfast and after we went to brush our teeth and take a few things we needed for our day out, we enlisted the help of Michael the concierge who was also polite, professional, and helpful by helping us get our bearings of the local area. However Michael did say he was the only member of the concierge team and when he is not on shift/available guests will need to ask other members of the team including those on the arrival desks and this can be busy given people arriving and checking in for accommodation. We also borrowed an umbrella each and the man who is Italian at the door was very polite and friendly too least not with my partner given her late father was Italian. We also were able to leave our luggage after checking out of the hotel for a few hours before we made our way back to the main Airport. All in all this hotel might be expensive for some but we thoroughly enjoyed our stay and would both recommend the hotel and come back again and hopefully we will do just that soon.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Munich, General Manager at Sofitel Munich Bayerpost
Responded Aug 26, 2023
Bonjour richardel.2549ZL, I am very pleased that you took the time to review your visit with us. Thank you for your positive review, the recommendation, the very detailed feedback, the amazing remarks on the breakfast, and also for your critique and suggestions on improvement regarding the check-in and the service. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Emiel van Dijk, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Syd_traveller_1 wrote a review Jan 2024
Sydney, Australia16 contributions
This hotel is located near the main train station (Hauptbahnhof) and has excellent food and facilities. The breakfasts are top notch and the spa and pool are enjoyable, including in the middle of winter. We encountered some very helpful staff, in particular Katerina, Tchung, Rabi and John. Management were very keen to make sure hotel guests enjoyed their stay.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Munich, General Manager at Sofitel Munich Bayerpost
Responded Jan 20, 2024
Bonjour Syd-traveller_1, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We really hope to be able to welcome you again as our guest. Best regards, Emiel van Dijk, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Familyoffour wrote a review Jan 2024
London, United Kingdom42 contributions
Top notch. Great location, lovely room, very good breakfast and spa. Stayed in a duplex suite. Spacious, modern, nice touches including an excessive bike. Breakfast particularly impressive with wide selection and options for lactose intolerant. Very centrally located.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Very close to station so a busy area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Munich, General Manager at Sofitel Munich Bayerpost
Responded Jan 20, 2024
Bonjour Familyoffourt, It was our pleasure to have you as our guest. On behalf of my team, I would like to thank you for the top rating and the positive remarks on the breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Emiel van Dijk, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fabricio D wrote a review Jan 2024
Sao Paulo, SP14 contributions
It's a functional hotel next to the central station. It's definitely not 5 stars. It has the infrastructure of a 5-star hotel (a beautiful spacious historical building) but it doesn't have any service, attention, or care at all. Employees just make things happen but don't relate with you and when you call the front desk, it's like they are doing you a favor. We arrived around 11 pm, and the same person who carried our luggage and parked the car, came up to the room to prepare the bed for the kids, which was not previously prepared. He was actually a nice guy, with an immigrant background trying to make a living probably, and I tipped him well for being so nice. But having just 1 person in the night to do all this is absurd, especially in a 5-star hotel. The location is convenient and overall facilities are good, there's a swimming pool, for example. I personally didn't like the restaurants, felt overpriced for nothing special. Breakfast feels industrialized and not taken care of, but costs like what a regular 5-start would charge. No attention to detail whatsoever, no charm, no feeling, soul-less.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Don't expect any service or charm but know that functionally it works.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Munich, General Manager at Sofitel Munich Bayerpost
Responded Jan 20, 2024
Bonjour fabriciod406, Thank you very much for your visit. We regret that your experience with our service and the breakfast did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence.We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore, we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Emiel van Dijk, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Micmac001 wrote a review Jan 2024
Adelaide, Australia263 contributions
We enjoyed our 4 night stay, it was a very busy time at hotel but staff were efficient and friendly. Although the manager of housekeeping was very helpful with a few requests we were disappointed our rooms were cleaned late a couple of days which clashed with us needing to get ready to go out to dinner after being out all day. This was rectified when asked which we appreciated. I also think the towels are not up to the standard of a Sofitel as very thin. Enjoyed the bar and front desk staff excellent. A nice hotel but not up with other Sofitels around the world.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Munich, General Manager at Sofitel Munich Bayerpost
Responded Jan 20, 2024
Bonjour Michelle M, Thank you for your positive review, the nice remarks on the staff, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Emiel van Dijk, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amanda M wrote a review Jan 2024
2 contributions
Writing this as we have one more day unfortunately to stay. last night as I was putting my kids to bed and not dressed appropriately, room service opened the door after no answer (i could not as i was with kids) I was absolutely mortified. The next morning we came for breakfast and apparently there was an error with our Citi booking and we were charged 90€ as they said it was not included. I contacted citi and they said themselves the price was same with or without and it shouldve been included. . This also happened with other people ahead of is. Breakfast is absolutely not worth 90€. Not one person came to assist and the service is subpar. We came from another Sofitel and their service was at least slightly better. I am absolutely amazed at how bad the hotel is. For the amount we paid for the hotel you would assume it would be better quality.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Munich, General Manager at Sofitel Munich Bayerpost
Responded Jan 7, 2024
Bonjour Sunchik02, I sincerely apologize for the problems regarding the house-keeping, the breakfast and our service that unfortunately caused inconveniences for you. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Emiel van Dijk, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ambassador591417 wrote a review Dec 2023
Munich, Germany109 contributions
Great stay at a true 5 star hotel. Luxury room was exactly that with the best hotel bath room we have ever experienced, evening turndown service was a nice touch. Along with lifts knowing your floor with a touch of your key card. A fabulous mix of model luxury, location and historic building
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Luxury room a nice upgrade
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Munich, General Manager at Sofitel Munich Bayerpost
Responded Jan 3, 2024
Bonjour Ambassador591417, We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Emiel van Dijk, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GrantWaus wrote a review Dec 2023
56 contributions
We arrived at the hotel after spending a few days in Vienna and had high expectations. The hotel itself was beautiful and well located near the central train station of Munich. Our room though didn’t meet our expectations so I returned to reception to discuss options. It was here I met Umut, the duty manager. He was so good to deal with, the ultimate professional and not only resolved my issue he went above and beyond to make our stay extra memorable. He moved us to a famous suite in their hotel with huge high ceilings, living and dining area and separate bedroom, he helped move our bags as the hotel was busy at Christmas time and even had a bottle of champagne brought to our room. He checked on us every day and even followed up with a Merry Christmas message after we departed. I can’t recommend Umut and his team enough, we loved our stay in Munich.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Munich, General Manager at Sofitel Munich Bayerpost
Responded Dec 30, 2023
Bonjour GrantWaus, We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff and Umut in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Emiel van Dijk, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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George9 wrote a review Dec 2023
Richmond, Virginia105 contributions
"Sofitel Munich offers a truly luxurious experience. From the elegant rooms to the exceptional service, every aspect exudes sophistication. The central location is perfect for exploring Munich, and the staff's attention to detail and hospitality make this hotel stand out. Overall, a splendid stay that leaves you with fond memories of Munich."
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Munich, General Manager at Sofitel Munich Bayerpost
Responded Dec 30, 2023
Bonjour George9, Thank you for taking the time to review your stay with us. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Emiel van Dijk, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$289 - C$389 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel munich bayerpost hotel munich, accor munich bayerpost, munich sofitel
LOCATION
GermanyBavariaUpper BavariaMunich
NUMBER OF ROOMS
396
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Sofitel Munich Bayerpost - UPDATED 2024 Prices, Reviews & Photos (Germany) - Hotel - Tripadvisor

Frequently Asked Questions about Sofitel Munich Bayerpost
Which popular attractions are close to Sofitel Munich Bayerpost?
Nearby attractions include BlackBook Tours (0.3 km), St. Paul's Church (0.5 km), and Boilerman Bar Munich (0.3 km).
What are some of the property amenities at Sofitel Munich Bayerpost?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sofitel Munich Bayerpost?
Top room amenities include air conditioning, a flat screen TV, and an additional bathroom.
What food & drink options are available at Sofitel Munich Bayerpost?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sofitel Munich Bayerpost?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Sofitel Munich Bayerpost?
Conveniently located restaurants include Irmi, Vinothek by Geisel, and Schiller Bräu.
Are there opportunities to exercise at Sofitel Munich Bayerpost?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Sofitel Munich Bayerpost have airport transportation?
Yes, Sofitel Munich Bayerpost offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sofitel Munich Bayerpost?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sofitel Munich Bayerpost?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.