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The Charles Hotel

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Charles Hotel
The Charles Hotel
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1,470 Reviews from our TripAdvisor Community

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Showing 982: English reviews
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San Diego, California
Reviewed 2 days ago NEWvia mobile

Spent five days at The CHARLES on a business trip. The room was very comfortable and quiet even though it faced a busy intersection. The restaurant, Sophia's, is excellent, especially for breakfast. We spent several late evenings in the bar with a group of 10 to 12 people. Thomas, the bartender is fantastic. I highly recommend it .

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Helpful?
Thank Ron T
New York City, New York
Reviewed 6 days ago NEW

This hotel is beautiful, extremely comfortable, very well-located, and has a top-notch staff that knows how to graciously provide excellent and personal service. Breakfasts are delicious. The concierge staff is excellent. We were sad to leave.

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Helpful?
Thank MicheleApples
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you so much for sharing your wonderful review with us on TripAdvisor! We are pleased to learn of your smooth experience from arrival to departure and especially the most excellent service you had received from our Concierge Team. We hope to have the opportunity to welcome you back to The Charles Hotel for another memorable experience at...

Reviewed 1 week ago NEWvia mobile

I stayed here on business and had a great experience. The rooms were large and well appointed. I had a great view overlooking the old botanical gardens. The service was absolutely amazing at every level. It was expensive but you got what you paid for. The one weakness was the hotel gym. It was very small and did not have...

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Helpful?
Thank Cathydc1
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, We are glad to learn that you enjoyed your business stay with us at The Charles Hotel, Munich. Your comment on the fitness facilities is well noted and we will find the best way of improvement, moving forward. We certainly love to welcome you back again! Best regards, The Charles Hotel Team

Palm Harbor, Florida
Reviewed 1 week ago

We had a superb time at this elegant hotel. The staff is attentive, kind and very helpful. The rooms are of the highest quality and vary spacious. We will be coming back next year with friends and will search out their other properties when we travel.

Review collected in partnership with this hotel
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Helpful?
Thank Beth H
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you for your kind words following you recent stay with The Charles Hotel. We are very delighted you had an enjoyable and superb time. We are equally pleased that you are already making plans to return and the entire team look forward to welcoming you back in the near future. Best regards, The Charles Hotel Team The...

West Vancouver, Canada
Reviewed 1 week ago

This hotel is an excellent place to stay in Munich. It is centrally located and within walking distance to the old own. Our room faced the park and was lovely. Would stay here again, no question. Oh -- the breakfast crew had trouble with eggs over-easy for some reason! Hotel staff were very helpful and friendly. Ask for coffee maker...

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Helpful?
Thank Lawyerlady2012
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you for your time reviewing our hotel. Your feedback is very encouraging and much appreciated by all of us here at The Charles Hotel. Please accept our apologies for the troubles during breakfast - this is obviously not indicative of the standards of service we aim to achieve. We would be delighted to welcome you back to...

Nassau, New Providence Island
Reviewed 2 weeks ago

I have been to Munich, both on business and on holiday, and was always in search of.a good quality hotel that actually seemed to care and which appeared to have the competence to attend to my needs as a guest. Usually I was disappointed for one reason or another and so I kept changing hotels until now. The Charles Hotel...

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1Thank JimboBerlin
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you very much for your posting and for sharing your comprehensive feedback on TripAdvisor. It is wonderful to hear that we exceeded your expectations and that you were impressed by our prime location, our Gym and Spa facilities, the comfortable bed and our talented staff. For the same reason it was disappointing for us to see that...

Belgrade, Serbia
Reviewed 3 weeks ago

Like 5 start traveler and do not mind if I pay euro more for exceptional hotel. I saw in front of building board with word "superior" and I read reviews on TripAdvisor. Actually, hotel is very good but it is so far that the best hotel in Germany. Location is good. The bell boy was helpful and friendly, but when...

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1Thank SaleBgd
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Please allow me to thank you for putting the effort into writing such a comprehensive review. We truly appreciate every feedback received from each and every one of our guests. I am truly sorry to hear regarding the several issues you have experienced during your recent stay with us. We want to deliver service beyond expectations and create...

Dallas, Texas
Reviewed 3 weeks ago

The staff was beyond helpful. Lufthansa German Airlines had delayed our baggage from Barcelona, and The Charles Hotel was very active in tracking their progress to our hotel (on Easter Sunday!) The accommodations were first rate, and the Sophia restaurant and bar were wonderful. As a professional travel consultant, I will put all of my upscale clients in this hotel!

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1Thank Clark-in-Dallas
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Your impressive review was extremely touching to read and we are very proud you consider us to be the best upscale property in Munich. It was such a pleasure having you stay with us and learning that we had succeeded in delivering a true service to you throughout your entire stay. We very much look forward to welcoming...

Freiburg im Breisgau, Germany
Reviewed 4 weeks ago via mobile

We came back after 1year and found great improvements. The staff is extremely friendly and helpful as it was before. The greatest improvement was made concerning breakfast. Now it is presented in an appetizing way at large buffets and not as before in a crammed back room. It offers great variety of foods and is fresh and healthy. The menu...

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Thank jocoine
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, Thank you for sharing the experience you had at The Charles Hotel with other travelers here on TripAdvisor, your efforts and time invested are highly appreciated. We are pleased to learn we managed to exceed your expectations with our breakfast buffet and moreover, we are grateful to learn you appreciated the attentive service from our staff. We have...

Halifax, Canada
Reviewed 4 weeks ago

This was our second visit to the Charles. We found the staff equally as helpful and charming, absolutely going out of their way to do whatever might be needed, wanted, or suggested, on this visit. The location, decor, food and hospitality are all wonderful. The piano bar in the evening was delightful. The breakfast buffet has everything you need. The...

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Thank Larwen
Management_TCH, PA to General Manager at The Charles Hotel, responded to this review

Dear Guest, We greatly appreciate your feedback on Tripadvisor about the experience you had with us at The Charles Hotel, Munich. We were truly delighted to learn you enjoyed a pleasant stay and we look forward to welcoming you back! Best regards from Munich, The Charles Hotel Team

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The hotel is situated near the Old Botanical Garden, close to exclusive shopping areas,such as Theatinerstrasse and Maximilianstrasse. All 160 rooms and suites are bright and appointed with a large bathroom decorated with original Nymphenburg porcelain. Enjoy modern botanical bistronomy in the Sophia's Restaurant & Bar with sun terrace. Our The Charles Spa with pool, sauna, steam bath and fitness room is another highlight for your well-being. ... more   less 

Additional Information about The Charles Hotel

Address: Sophienstrasse 28, 80333 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: $435 - $1,179 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Charles Hotel 5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Forte Munich
Munich Forte
Hotel Style:
#1 Romantic Hotel in Munich
#1 Spa Hotel in Munich
#1 Luxury Hotel in Munich
#2 Business Hotel in Munich
#2 Family Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from The Charles Hotel staff and other travellers.
24 questions
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Orford, Canada

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Questions? Get answers from The Charles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a park-view room”
Clark-in-Dallas, 27 Apr 2017 | Read review
“Don't miss the breakfast!”
marinakG4710IY, 10 Apr 2017 | Read review
“High floor at back of hotel for a quiet room”
V3463HSchristine, 21 Mar 2017 | Read review
“As for a room over the old Botanic Gardens”
SergeLourie, 27 Feb 2017 | Read review
“Overlooking the park”
coastalux, 10 Jan 2017 | Read review
5 of 5
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US$356* /night
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Prices are for 1 room, 2 adults
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