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Mercure Hotel Regensburg

Traveller (114)
Room & Suite (95)
Dining (22)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Mercure Hotel Regensburg has a convenient location close to the highway and is only 3 km from the historic town centre of the picturesque World Heritage listed city of Regensburg. 159 comfortable rooms and suites, a restaurant and a hotel bar available for the comfort of hotel guests. Hold a meeting or function in our eight spacious conference rooms or relax in our sauna or steam bath. We offer 120 free parking spaces and a business corner as well as WLAN Internet
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Property amenities
Restaurant
Free parking
Room service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Mid-range
HOTEL CLASS
874Reviews
199Photos
6Q+A
33Room tips
Traveller rating
  • 308
  • 379
  • 138
  • 35
  • 15
Time of year
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Popular mentions
This hotel had dirty rooms. Overworked people were complaining that they are paid like slaves. Barely 1300 per month. This is modern slavery. I do not appreciate a hotel that pays its staff like that. The management team is unhelpful and the location is terrible. The wifi didn't
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We stayed in junior suite, it was very comfortable, modern bathroom, it is very clean. The hotel is on the convenient location, close to the highway and we like the underground parking. Breakfast is suberb!
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Review collected in partnership with Accorhotels.com
Response from Team M, Guest Relations Manager at Mercure Hotel Regensburg
Responded Dec. 29, 2018
Dear Guest, thank you for your positive feedback. We are delighted you had a great time with us and we hope to welcome you back soon. Your Guest Relation Manager
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Stayed here one night, as a stopover on the way to Austria. The hotel is conveniently close to the highway, the check-in was smooth and people at the reception desk friendly and helpful. Had no breakfast as it was very pricey, €16,00 per person. Parking is free. The room was
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Response from Team M, Guest Relations Manager at Mercure Hotel Regensburg
Responded Dec. 29, 2018
Dear Guest, we very much appreciate your comments regarding your stay at the Mercure Hotel Regensburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Your Guest Relation Manager
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+1
On our trip to Europe, we stopped twice at Mercure Hotel, from Rgensburg. We knew it from previous trips and we were satisfied for a transit stop. This time we were even more pleased and stayed two days on our return. The hotel is the same, near the highway, but not far from
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Response from Team M, Front Office Manager at Mercure Hotel Regensburg
Responded Oct. 15, 2018
Dear Daniel D, thank you so much for your stunning feedback regarding your recent stay experience. We strive to create guests for life by providing an outstanding product and exceptional service, we are more than happy that your stay at the Mercure Hotel Regensburg was an unforgettable experience and that your were pleased to the fullest. Looking forward to welcoming you again if your travels bring you back to Regensburg. Best Regards Your Mercure Team D.Daechert
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This is a great hotel. Staff friendly and helpful. My husband is disabled and we struggle to find suitable hotels for him. This has some of the best facilities ..the room is close to the lift..normally the Accessible rooms are the furthest away. The room is spacious and the
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Response from Team M, Front Office Manager at Mercure Hotel Regensburg
Responded Sep. 13, 2018
Dear Guest, thank you so much for your review. We appreciate you taking the time to share your experience with us following your stay at the Mercure Hotel Regensburg. It is wonderful to hear that you found your room comfortable and spacious plus the bathroom excellent.Thank you so much for considering our accessible room as a prime example for such. It is more than pleasing to know that you thought our breakfast was great and our restaurant "esszimmer" was delicious as well. We are thrilled that you enjoyed the stay in our hotel and would love to welcome you back again. Best Regards Your Mercure Team D.Daechert
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12345619
Is the breakfast free
Do you have non smoking rooms.
I stayed at the Hotel 8 months back. I always request for non-smoking room. So I was glad when they gave me one on the first floor.
0 votes
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I propose to buy a generic converter so you can use power anywhere in the world. Kind Regards, Dirk
0 votes
Wie lauten die An- und Abreisezeiten?
Sehr geehrter Gast, vielen Dank für Ihre Anfrage. Unsere offizielle Check In Zeit ist 15:00 Uhr und offizielle Check Out Zeit 12:00 Uhr. Wir würden uns sehr freuen Sie bei uns in Regensburg begrüßen zu dürfen. Mit besten Grüßen. D.Daechert
0 votes
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12
"For smokers: choose an apartment with balcony."
"Seems all rooms are spacious and clean."
"the suites are very nice"
"Late arrival/departure precluded an opinion for this question"
"Room away from service areas"
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PRICE RANGE
US$79 - US$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
accor hotel regensburg
FORMERLY KNOWN AS
Quality Hotel
LOCATION
GermanyBavariaUpper PalatinateRegensburg
NUMBER OF ROOMS
159
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