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The Westin Grand Berlin

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#95 of 633 Hotels in Berlin
Certificate of Excellence
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The Westin Grand Berlin
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2,616 Reviews from our TripAdvisor Community

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Showing 1,654: English reviews
Sydney, New South Wales, Australia
Reviewed 3 October 2012

For the SPG hotel, it was disappointing. The hotel itself is a dark dungeon with a heap of rooms. The first room we received was next to a construction site, which was very loud and made the room shake. They did allow us to move to another room, which was much nicer. Front desk and concierge were average, not that...

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Helpful?
Thank Dean M
Westin_Grand_Berlin, executive office at The Westin Grand Berlin, responded to this review

Dear guest, we do very regret that we could not meet your expecations at all. We do apologize for the construction side and appreciate tha you enjoyed the second room more than the first. It seems that unfortunately we could not convince you but we thank you indeed for your impressions given here. The Westin Grand Berlin-Team

London
Reviewed 30 September 2012

We stayed over at the Westin for one night as a SPG redemption. The rooms where clean, dust free, and welcoming. Curtains closed fully. The bed was clean, comfortable and pillows were available in different firmness with a neutral smell. The bedsheets were soft and showed no sign of wear and tear. The TV was a reasonable size. Bathroom was...

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Helpful?
Thank eladmiralo
Westin_Grand_Berlin, Executive office at The Westin Grand Berlin, responded to this review

Sir, Thank you for your nice comments - it was really nice for us to read that you enjoyed your stay at our hotel. And we are looking forward to your next stay indeed - be welcome! The Westin Grand Berlin-Team

Dallas, Texas
Reviewed 30 September 2012

Disclaimers: My room rates were based on SPG points and we had an upgrade deal due to SPG gold. I know we had to walk a bit to get to our room, but it was worth it for us. The room was spacious for Euro style rooms, bed was great, layout superb. This was my favorite bathroom of any hotel...

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1Thank yumyumguy
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, it is quite good to be a favorite. Thank you so much for staying with us and for sharing with us and all the other tripadvisor user your impressions. We will evaluate your comments with our staff. And we really hope you will be our guest one day again .... Yours Westin Grand Berlin-Team.

Virginia Beach, Virginia
Reviewed 30 September 2012

The Westin Grand Berlin is a wonderful hotel. Clean and comfortable, it provides quick access to the museum island, but if you rely on a grocery store for provisions, you are locked into the wonderful and overpriced Galeries Lafayette. There are better locations in Berlin. Beyond the location, with limited selections of restaurants of food provisioning, we had a problem...

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2Thank Lynn1950
Westin_Grand_Berlin, execjtive at The Westin Grand Berlin, responded to this review

Dear Lynn, First of all we say Thank you for your stay here but not at least we thank you for your comments. It is so nice that you enjoyed your stay. All the more we regret the problems you have had with the lock and the second room and we do apologize sincerely. But we hope we may convince...

Montevideo, Uruguay
Reviewed 29 September 2012

Very good hotel in a great location. The staff is very professional, the rooms are very comfortable, they have a great customer service and the location could not be better. If you are planning to go to Berlin this is a very good option. I recommend this hotel.

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Thank JoMarre
London, United Kingdom
Reviewed 26 September 2012

With a Westin, you can always be comfortable of a certain standard in quality. This hotel was no different. My girlfriends and I got a cheap deal and so we had basic rooms (2 double twin rooms) which were clean, comfortable but nothing special. What we really did appreciate was the location. First, it was easily accessible by the metro....

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Thank Biz P
Florida
Reviewed 24 September 2012

Check in desk was great but be aware that renovated rooms are a long, long walk to elevators and currently overlook subway construction site. Good windows block most noise, though. Unrenovated rooms are small and dark. Threadbare bath towels could use upgrade. 32 euros per person for buffet is outta control. We ordered a la carte which was awful! (soggy,...

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Thank carolboca
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, thank you very much for being our guest and also for your evaluation. We do appreciate any constructive comment for monitoring our service and will take it into consideration for improvements. The Westin Grand Berlin-Team.

Southampton
Reviewed 22 September 2012

I had the pleasure of staying at the Westin Grand Berlin for business mid-September 2012. Its location is excellent with all the major historic sites of Berlin within easy reach. The 2.40 euro bus to Tegel Airport took about 40 minutes. It was a little confusing on the way to the hotel but was very easy getting back for the...

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Thank mrcrdeacon
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, thank you very much for your evaluation on Tripadvisor. We are pleased that you enjoyed our service and may be we could welcome and convince you also for your private Berlin trip. The Westin Grand Berlin-Team

Philadelphia
Reviewed 21 September 2012

I stayed here in August during a family vacation. The rooms were a bit small but extremely comfortable beds. The breakfast was phenomenal with a wide selection and excellent service. We also enjoyed the pool after our long days of sightseeing. The location was perfect. We were able to walk to many attractions and to excellent restaurants. My only complaint...

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Thank PhillyDoc
Seattle, Washington
Reviewed 19 September 2012

I love the Westin as does my husband. So it was easy to decide to stay there. We were not disappointed as the service and staff were outstanding. And having flown from the USA, after a long flight the "heavenly bed" was heavenly and I immediately fall asleep (not always true at other hotels). Tell me where I can get...

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Thank rosebarg
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, Thank you for staying with us and thank you for your kind words. We could meet your expectations and convince you with our service. It is really nice to read! So have a good time until your next stay with us - we are looking forward to your visit! The Westin Grand Berlin-Team.

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Staying in Mitte

Neighbourhood Profile
Mitte
The centre of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighbourhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Relish Restaurant & Bar
Relish Restaurant & Bar
Cuisines: European, French, International, Central European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Famous location in the historic city centre, trendy district "Berlin-Mitte", on the corner "Unter den Linden"/ "Friedrichstrasse" and very well connected to all public transportation.Sights like Brandenburger Tor, Checkpoint Charlie, Museumsinsel and Gendarmenmarkt within walking distance. 400 Elegant rooms and suites, lavish lobby with grand staircase, restaurant, bar, summer terrace, spacious hotel garden, spa with indoor pool, fitness area, business center, 10 function rooms. Have a little relaxation and stay well! ... more   less 

Additional Information about The Westin Grand Berlin

Address: Friedrichstrasse 158 - 164, 10117 Berlin, Germany
Region: Germany > Berlin > Mitte
Price Range: $169 - $429 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Grand Berlin 5*
Number of rooms: 400
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Also Known As:
The Westin Grand Berlin Hotel Berlin
Westin Hotel Berlin
Westin Berlin
Berlin Westin
Hotel Style:
#33 Spa Hotel in Berlin
#45 Business Hotel in Berlin
#69 Romantic Hotel in Berlin
#70 Family Hotel in Berlin
#72 Luxury Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Berlin staff and other travellers.
24 questions
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Questions? Get answers from The Westin Grand Berlin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get rooms as far from elevator as possible, they are all redone.”
 of 5 bubbles tngagrv, 27 Mar 2017 | Read review
“Visit Cookies & Cream (trendy veggie restaurant) at the back of the hotel.”
 of 5 bubbles zakl186338, 20 Mar 2017 | Read review
“Garden view Rooms were very quite”
 of 5 bubbles vincentc420, 28 Feb 2017 | Read review
“decided to upgrade with breakfast rather than a view - good decision as we spent all our time in the city and breakfast is Really Good!”
 of 5 bubbles 601emmam, 26 Feb 2017 | Read review
“Garden deluxe room have a really nice view”
 of 5 bubbles GillyAJ, 26 Feb 2017 | Read review
5 of 5