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Holiday Inn Berlin City-West

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Traveller (268)
Room & Suite (285)
Dining (68)
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Overview
  • Excellent15%
  • Very good39%
  • Average30%
  • Poor11%
  • Terrible5%
Travellers talk about
“euro shuttle”(3 reviews)
“the holiday inn”(11 reviews)
“ihg member”(5 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Additional information
Offers from Holiday Inn Berlin City-West
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Rooms
Jun. 10Jun. 11
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1 room, 2 adults, 0 children
Standard Room
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Reviews (735)
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106
98
40
9
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All reviewseuro shuttlethe holiday innihg memberplatinum statusnice poolone night staybit datedclean hotelroom numberfree wifibusiness roomhotel is locatedhousekeeping staffexecutive roombreakfast includedan upgradeu bahn station
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171 - 175 of 296 reviews
Reviewed November 9, 2014

we had been traveling for several days and needed some rest the hotel was quiet and the staff was really helpful we had a lot of questions on where to visit and how to get around they were very patient with us enough though there...More

2  Thank Lish51
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded November 10, 2014

Dear "Lish51", Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards to Lincoln, Nebraska from Berlin Jan Bitterlich General Manager

Reviewed November 3, 2014

From a touristical point of view.- Positive: comfortable and spacy rooms including the bathrooms, good breakfast. Negative: you are closer to the airport than from the city thus too much time is spent to go to the center; the attention is not good, the staff...More

1  Thank Myriam1964
Response from IHGCare, Guest Relations Manager at Holiday Inn Berlin City-WestResponded November 19, 2014

Dear Myriam1964, Thank you for taking the time to review our property. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry to hear our location did not suit your...More

Reviewed October 30, 2014

Location About 500 meters from Rohrdamm U-Bahn (U7) station. Not far from Berlin Spandau. But certainly far from the center of Berlin and where all the action is. Great location for connectivity to Tegel Airport. Room Spacious, and nice work desk. Bathroom was nice and...More

Thank kumarcheryl
Response from IHGCare, Guest Relations Manager at Holiday Inn Berlin City-WestResponded November 14, 2014

Dear kumarcheryl, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in...More

Reviewed October 29, 2014

Pros: The location of the hotel is good (near the KaDeWe, Kaiser-Wilhelm-Gedachtniskirche, Europa-Center). The room has a fair size, the sleep comfort is OK. The price for a night for 2 is around 90 €, which is acceptable. Cons: The elevator capacity is rather limited....More

3  Thank Zsolt S
Reviewed October 19, 2014

I normally stay in more central Berlin hotels, however this hotel was offering an excellent rate including breakfast so I decided to give it a try. The lay out of the hotel is unusual, more like going into an office building than a hotel, the...More

3  Thank Jason R
Response from IHGCare, Guest Relations Manager at Holiday Inn Berlin City-WestResponded November 4, 2014

Dear Jason R, Thank you for staying with us and leaving such a detailed review. I am glad to see that you left some feed back on what you liked as well as what fell below your expectations. I am pleased that the breakfast served...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$83 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#174 Luxury Hotel in Berlin
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$83 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#174 Luxury Hotel in Berlin
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (268)
Room & Suite (285)
Dining (68)
Pool & Beach (10)
Amenities (76)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Vit007
June 7, 2016|
AnswerShow all 4 answers
Response from Raphael D | Reviewed this property |
Hi, unfortunately the hotel is worn out... I suggest you look for another property.
0
Votes
arianguy
April 18, 2016|
AnswerShow all 2 answers
Response from toolie t | Reviewed this property |
I was there only one day but it was quite easy to get around. I actually took the holiday inn bus to the airport and checked myself into my flight so I didn't have to lug luggage around with me and then walked to the bus... More
0
Votes
Liliana M
February 9, 2015|
AnswerShow all 3 answers
Response from HI_93 | Property representative |
Dear "Liliana M", thank you very much for contacting us. You can give us your IHG Member number in advance per Email, phone or also when you check in. Following benefits will our IHG Rewards Club Members get: - collecting... More
0
Votes
Google Translation
Room Tips
"Don't pay extra to be on the executive floor!"
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"All the rooms are front facing and you have a good view of the front park."
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"In another hotel"
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"Avoid interconnected rooms and the rooms at the end of the corridors."
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