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Pullman Berlin Schweizerhof

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Traveller (1649)
Room & Suite (202)
Pool & Beach (94)
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About

#78 of 603 hotels in Berlin
Location
Cleanliness
Service
Value
Travellers' Choice
Cool design meets edgy style - casual chic and modern design with the typical « cheeky » style of Berlin: with more than 377 rooms and suites, 18 conference rooms, the newly conceptualized restaurant BLEND berlin kitchen & bar as well as a Fit and Spa Lounge with the city’s’ biggest hotel pool, the hotel combines avant-garde interior design with simple functionality. Ideally located in the heart of Berlin, the most important sights and places like the famous shopping area Kurfürstendamm as well as the Zoologischer Garten are only a few steps away. The restaurant BLEND berlin kitchen & bar is inspired by Berlin’s multicultural character. Its creative cuisine draws attention in particular to Berlin’s culinary melting pot and the international gastronomy trends emerging within it. Just like the rest of the hotel, the restaurant’s design is inspired by the city zoo. Warm wooden and green colours set a pleasing contrast and create a cosy atmosphere.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Airport transportation
Car park
Wifi
Pool / beach towels
Swimming pool toys
Indoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Snack bar
Wine / champagne
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun deck
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Desk
Housekeeping
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Green
Languages Spoken
English, German

Location

Budapester Strasse 25, 10787 Berlin Germany
Name/address in local language
Pullman Berlin Schweizerhof
4,403Reviews81Q+A100Room tips
Traveller rating
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Cheryl188 wrote a review Apr 4
London, United Kingdom10 contributions4 helpful votes
+1
I’m a middle aged, fussy British woman. This hotel was perfect in every way. Stayed 3 nights March 2024. Located on a quieter but safe upscale area of the city with great shopping area nearby. Public transport excellent. Stylish decor throughout. Comfortable room on the top floor (9th) front facing view over the zoo. Breakfast excellent. Bar/drinks, relaxed. Gym, sauna and pool great (pool a bit cold for me but you can’t please everyone) Some staff are a bit aloof but are always respectful of your privacy….however a special shout out to the breakfast waiting staff….they were very attentive and lovely. I am definitely going to be a returning guest and will sign up to Accor (hopefully I’ll get a discount next time!)
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Ask for a front facing high floor room (you can see inside Berlin Zoo)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pullman Berlin Schweizerhof
Responded 2 weeks ago
Dear Cheryl, Thank you for taking the time to review your stay with us. We are thrilled to hear that our hotel's location in the upscale area of City West, alongside convenient access to public transport and shopping venues, contributed positively to your stay. While we regret that the temperature of the pool did not meet your personal preference, we are pleased that our gym, sauna, and pool facilities overall made for an enjoyable experience. It brings us great joy to know that our breakfast service stood out to you, and your kind words regarding our attentive breakfast staff are especially appreciated. We are also glad to hear that you found the room on the top floor with its front facing view over the zoo to be comfortable and stylishly decorated. We take pride in the service provided by our team, and while some may come across as reserved, please know that respect for guest privacy is a cornerstone of our service philosophy. Furthermore, your intention to return and join our loyalty program is the best compliment we could receive, and we eagerly look forward to welcoming you back to Pullman Berlin Schweizerhof. We hope to welcome you back soon. Best wishes, Hotel Pullman Berlin Schweizerhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Shane O wrote a review Mar 2024
Gyeongju, South Korea1 contribution
I have stayed at this hotel for 5 nights. the first night i was bitten by a bug. I caught the bug and asked the hotel some medicine for beaten skin and to investigate it and let me know what the bug is. but the hotel only changed my room after it, but no additional actions. Even though I asked the investigation result and medicine to the hotel desk several times. It is a really painful experience. Not recommended. 이 호텔에서 5박을 한 적이 있습니다. 첫날 밤 저는 벌레에 물렸습니다. 벌레를 잡아서 피부가 망가진 것에 대한 약을 호텔에 요청했고, 벌레가 무엇인지 조사해서 알려달라고 했습니다. 하지만 호텔은 그 후에 제 방을 바꿨을 뿐이고, 추가 조치는 없었습니다. 제가 호텔 데스크에 조사 결과와 약을 여러 번 요청했는데도 말입니다. 정말 고통스러운 경험입니다. 추천하지 않습니다.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pullman Berlin Schweizerhof
Responded 3 weeks ago
Dear Shane, Thank you for taking the time to share your feedback. We're glad to hear that you chose to stay with us for your visit to Berlin. It's distressing to learn of the discomfort you faced due to an unexpected incident in your room. Please accept our sincerest apologies for the inconvenience you experienced. We take matters of hygiene and guest comfort very seriously, and while we swiftly provided a change of room, we regret not meeting your expectations with further follow-up. Our team is trained to handle such rare occurrences with attention and care, and your feedback is a reminder for us to enhance our responsiveness and communication. The whole team hope to have the pleasure of seeing you again. Best wishes, Hotel Pullman Berlin Schweizerhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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HanD wrote a review Mar 2024
UK97 contributions103 helpful votes
An excellent stay. We were really happy with this hotel. We loved the pool, bar, breakfast and the rooms! The only downside was the room was quite warm at night and the air con wouldn’t turn on. We would stay here again! Turn right out of hotel for a Greek restaurant and an Italian (both recommended). 5 mins from the zoo second entrance. From the airport there are great transport links but we did have to change so worth asking the hotel for details on this. Highly recommend this stay!!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Hotel- cmanager, Owner at Pullman Berlin Schweizerhof
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to review your recent stay. We're thrilled to hear that you enjoyed our pool, bar, and breakfast offerings – the largest hotel pool in Berlin and our delicious breakfast buffet with live cooking stations are indeed guest favorites. It's also wonderful to know that our room accommodations met your expectations, providing a comfortable setting for your stay. Regarding the warmth of your room at night, we're sorry to hear that you encountered discomfort. Although our rooms are equipped with individually controlled air conditioning, we understand that sometimes technology can be a bit temperamental. For any future stays, we invite you to reach out to our 24/7 reception, where we can provide extra fans or assistance to ensure your utmost comfort. We hope to welcome you back again in the near future. Kind regards, Hotel Pullman Berlin Schweizerhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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andycap1 wrote a review Mar 2024
London, United Kingdom134 contributions113 helpful votes
I stayed here for business and the hotel was very busy. Check in was smooth quick and professional with support to help take luggage to your room. When I got to my room I found it very hot and whilst I tried to cool it with the Aircon it would not work, so I went to reception to ask them to sort this out and requested an iron as they are not in the room . I only had to wait five min for the iron to arrive and then another five for an engineer to look at the Aircon. He said because it was cold outside the Aircon would not work, which I was not happy with as I like a cold room. As an alternative he unlocked the windows so that I could fully open them to get the cool outside air come in which worked well . Breakfast in the hotel was busy but very tasty with good service and the chef made you lovely omlettes to order . Before I arrived I contacted the hotel to request a quiet room away from the lifts and they took note and actioned the request for which I was greatfull. I would stay and reccomend the hotel as it's in a great location, my only negative is the Aircon.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pullman Berlin Schweizerhof
Responded 3 weeks ago
Dear Guest, We'd like to thank you for taking the time to review your experience. We're thrilled to hear that our check-in process and luggage assistance met your expectations, and that our breakfast offerings, especially the made-to-order omelets, were to your liking. It's also great to know that our efforts to accommodate your request for a quiet room contributed to a pleasant stay. We regret to hear about the inconvenience with the air conditioning. Our hotel is designed with individually controlled air conditioning in each room, and while we understand it can be an adjustment, we're glad the alternative solution of opening the windows was satisfactory for you. Please rest assured that our team is dedicated to ensuring the comfort and satisfaction of our guests. We look forward to welcoming you back in the future. Best regards, Hotel Pullman Berlin Schweizerhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MichaelL19712014 wrote a review Dec 2023
Belfast, United Kingdom168 contributions106 helpful votes
We stayed for 4 nights in early December. The Good. 1. The location was a bit away from the tourist sites but close to shops, restaurants, and the zoo. 2. The hotel decor was modern and the bar area was nice. 3. We had an issue with a lost phone and the concierge staff were excellent and helped us locate and retrieve it. 4. The spa was excellent. The pool was great, as was the sauna. I had a massage and it was also very good. 5. The bathroom was good, well equipped and had nice toiletries. The Bad. 1. The room was pretty bland. 2. The room service was ok but we avoided breakfast which was a rather steep €32. 3. On check-in, we had reserved a room with a view, but they only had one with twin beds, which meant we had a room with a rather average view. Overall We enjoyed our stay and would consider returning.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pullman Berlin Schweizerhof
Responded Jan 6, 2024
Dear Michael, Thank you for taking the time to share your review. We're thrilled to hear that our spa facilities met your expectations and that our concierge team was able to assist you effectively with your lost phone. It's great to know you enjoyed the modern decor and the ambiance of our bar area. Regarding the room view and bedding setup upon check-in, we strive to meet all our guests' preferences and regret any inconvenience caused. While our breakfast buffet offers a variety of options including live cooking stations, we understand that the price may not suit everyone's budget, which is why we offer alternative a la carte options starting at EUR 8.5. We appreciate your feedback on the room's aesthetic and will consider it as we continuously work to enhance our guest experience. We hope that you will return in the future. Warm regards, Isabell Müller Assistant Front Office Manager Hotel Pullman Berlin Schweizerhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kai W wrote a review Dec 2023
43 contributions12 helpful votes
Location is very central. I liked the interior design /art elements. The pool/spa was comfortable and breakfast was good. The staff was helpful and mostly friendly. Platinum/elite recognition should really be improved; the upgrade was very minimal and the welcome gift was…. Pretty sad (e.g. Just an apple, pear and graped, poorly presented with a non-personal automated note). Rooms could be cleaner in terms of dust and grease. Overall a comfortable stay but with doubts whether it was the money worth.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pullman Berlin Schweizerhof
Responded Jan 6, 2024
Dear Kai, Thank you for taking the time to share your experience with us. We're delighted to hear that our central location, unique interior design, and the comfort of our pool and spa contributed positively to your experience. It's also gratifying that you enjoyed our breakfast offerings and found our staff helpful. We regret to hear that certain aspects did not meet your expectations, including the recognition of your loyalty status and the welcome gift. While we strive to provide a memorable experience for all our guests, including those with elite status, it seems we fell short in this instance. We also take note of your comments regarding room cleanliness and will reinforce our high standards to ensure every guest enjoys a pristine environment. Rest assured, we continuously work on enhancing our guest experience and value all feedback. We hope that we can welcome you back in the future. Best wishes for a beautiful day, Isabell Müller Assistant Front Office Manager Hotel Pullman Berlin Schweizerhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marcus L wrote a review Sep 2023
Bethel, Connecticut42 contributions63 helpful votes
Sadly, I’m leaving this place with a very bad experience. Shower drain clogged and WiFi signal dies once I walk into my room, forcing me to choose between killing my international data or FaceTime home only from the hallway or lobby. I reported the issues but nobody did anything. It’s not cheap and they don’t offer any compensation or discount for such a failure in providing the service we pay for. Location is ok but requires a good 10 min walk to get to a subway. There’s a bus stop nearby. The pool is really nice and big, fitness center small but ok. Breakfast is well served and has some made to order options. I would come back but the shower and WiFi situation left a bad taste, so can’t see myself returning to this hotel.
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Date of stay: September 2023Trip type: Travelled solo
Room Tip: Test everything (shower, WiFi, etc) before you settle in
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pullman Berlin Schweizerhof
Responded Oct 2, 2023
Dear Guest, Thank you for taking the time to share your review. We are delighted to hear that you enjoyed our pool, fitness center, and tasty breakfast. Your satisfaction is our top priority, and we appreciate your positive feedback on these aspects of your stay. However, we regret to learn about the issues you faced with the shower drain and Wi-Fi signal in your room. We assure you that our team is usually committed to addressing and resolving such concerns promptly. We apologize for any inconvenience this may have caused during your stay and will certainly address your comments with them. Regarding the location, we are situated in Berlin's City West, close to Kurfürstendamm and the Zoological Garden, with the Wittenbergplatz underground station just 500 meters away, offering convenient access to public transportation. We hope this information is helpful for your future visits. We hope you will come and stay with us again. Best wishes,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maryam A wrote a review Sep 2023
Kuwait City, Kuwait3 contributions
I arrived with my friend and the receptionist Omar was very unfriendly he didn’t even smile at us and make us feel welcomed .. he looked like someone forced him to work and wasn’t helpful at all he made everything hard instead of making things easy My room is at the 9th floor and the WiFi is very very poor i barely get a connection and when I tried calling the reception.. no one was replying even though I called twice Generally, I come to Berlin every year for business but I won’t be booking at the pullman again
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pullman Berlin Schweizerhof
Responded Sep 16, 2023
Dear Maryam, Thank you for taking the time to share your feedback, We are sorry to hear about your experience with our receptionist. We strive to provide exceptional service to all our guests, and we will address this issue with our team to ensure it does not happen again. We apologize for the inconvenience you faced with the WiFi connection on the 9th floor. We offer high-speed WiFi throughout the hotel, and we will investigate this issue to improve our service. We also regret that you had difficulty reaching our reception by phone. Our team is available 24/7 to assist our guests, and we will work on improving our response time to ensure better communication. We hope to see you in the future. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kimberly C wrote a review Aug 2023
4 contributions
Fantastic hotel! We stayed with our two children for three nights and wish we could have stayed longer! Everyone was friendly, helpful, couldn’t do enough for us and made our stay more memorable. The bar is very relaxing and the burgers are delicious! The pool was great especially after a few very hot days walking the city. The room was superb, comfortable and clean. The location is great, especially for the zoo and aquarium and there are some great places to eat nearby. Thank you to everyone at the hotel. I wouldn’t hesitate to book again in the future.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pullman Berlin Schweizerhof
Responded Sep 1, 2023
Dear Kimberly, Thank you for this great feedback about your recent stay. We are glad that you enjoyed your stay with us and that you found our location was ideal for your requirements. We appreciate your kind words towards our team as it encourages us to continue to maintain the high standards of service we set ourselves. We hope that you will visit us again in the future. Kind regards, Hotel Pullman Berlin Schweizerhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lawrence S wrote a review Aug 2023
Syosset, New York26 contributions11 helpful votes
This is an updated review since our first visit to the Pullman in 2018. We have been back a couple of times since and it only gets better. The staff is courteous and professional. This trip we had used a travel agent (UGH! never again) to book our hotels and she somehow manged to book us 3 rooms at the Pullman instead of the 1 we needed. The manager took care of the issue without any problems or delays. This time we included breakfast with our booking. Well worth the extra money. We would have a great breakfast and then walk over to Einstein Coffee at the Bikini Mall, grab a cappuccino to take away, then go and sit and watch the Baboons through the picture window in the mall over looking the Berlin Zoo (that is another review in itself). As I said in my earlier review, the location is the best thing about this wonderful hotel. It is central to everything. Wear good shoes. You can walk for hours in any direction, and we did. All modes of transportation are nearby. Still love the rooms. We had just come from staying at hotels in Vienna (the amazing Bristol), Prague (the incredible Aria) and Nurenburg (Sheraton). The Pullman had by far the smallest room but it still struck us as being very well appointed. The beds are still super comfortable, the bathrooms clean and modern with the best shower of all the hotels we stayed in this trip. We still appreciate all of the outlets and USB ports in the room. We found them to be scarce to non existent in some of the other hotels. The Pullman is my wife's favorite. After a long day of touring and shopping, we would all retire to the bar which is a great place to wind down on nice big comfy chairs, while sipping your drink or enjoying one more beer for the day. Unfortunately, we still didn't leave time to experience the spa or pool. Maybe next year. We will be back!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel- cmanager, Owner at Pullman Berlin Schweizerhof
Responded Aug 21, 2023
Dear Starr, Please accept our thanks for your kind review regarding your stay. We are thrilled to hear that our staff's professionalism and courteousness made your stay enjoyable. It's great to know that you found our breakfast buffet to be well worth the extra cost, and that our central location allowed you to easily explore Berlin and its attractions. We appreciate your kind words about our well-appointed rooms, comfortable beds, and modern bathrooms. It's also nice to hear that you enjoyed winding down at our bar after a long day of touring and shopping. We hope that during your next visit, you will have the opportunity to experience our spa and pool facilities. We continuously strive to provide our guests with the best possible experience, and your feedback is invaluable in helping us achieve that goal. We look forward to seeing you again on your next stay. Best wishes, Hotel Pullman Berlin Schweizerhof
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$198 - C$346 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman berlin schweizerhof hotel berlin, accor berlin schweizerhof, sofitel berlin
LOCATION
GermanyBerlinTiergarten / Mitte (Borough)
NUMBER OF ROOMS
377
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Pullman Berlin Schweizerhof - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Pullman Berlin Schweizerhof
Which popular attractions are close to Pullman Berlin Schweizerhof?
Nearby attractions include LAKRIDS BY BULOW Bikini Berlin (0.4 km), Aquarium Berlin (0.2 km), and Kaufhaus des Westens (KaDeWe) (0.5 km).
What are some of the property amenities at Pullman Berlin Schweizerhof?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Pullman Berlin Schweizerhof?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Berlin Schweizerhof?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Berlin Schweizerhof?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Pullman Berlin Schweizerhof?
Conveniently located restaurants include Hasty Pastry, Oyster Bar KaDeWe, and Hugos.
Are there opportunities to exercise at Pullman Berlin Schweizerhof?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Pullman Berlin Schweizerhof have airport transportation?
Yes, Pullman Berlin Schweizerhof offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Berlin Schweizerhof?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Berlin Schweizerhof offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Berlin Schweizerhof?
The staff speaks multiple languages, including English and German.