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Grand Hyatt Berlin

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Traveller (1568)
Room & Suite (752)
Videos (3)
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Hotel direct offer!Familienangebot - 50% auf das 2. Zimmer | Family Offer 50% on 2nd room
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#22 of 602 hotels in Berlin
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
At Grand Hyatt Berlin at Potsdamer Platz, exciting city life meets a relaxing retreat in the heart of Berlin, within walking distance of Brandenburg Gate, government district and other sights. Enjoy elegant rooms and suites and discover art and design all over the hotel. Special highlights include the luxurious rooftop spa Club Olympus Spa & Fitness with views over Berlin and the renowned VOX Restaurant with Asian-inspired cuisine and authentic sushi.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Babysitting
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Pool with view
Indoor pool
Heated pool
Plunge pool
Fitness / spa changing rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Outdoor dining area
Wine / champagne
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Solarium
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
City View
Luxury
Languages Spoken
English, French, Russian, Spanish and 4 more
Hotel links
Special Rate:Familienangebot - 50% auf das 2. Zimmer | Family Offer 50% on 2nd room

Location

Marlene-Dietrich-Platz 2, 10785 Berlin Germany
Name/address in local language
Grand Hyatt Berlin
4.5
4.5 of 5 bubbles4,540 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Grand Hyatt Berlin boasts a modern and stylish ambiance that has won over guests with its luxurious bedding and serene environment. The hotel's staff is often lauded for their outstanding service, ensuring visitors feel pampered and well-attended to. While the amenities, including a top-tier spa and high-tech rooms, receive high marks, opinions on the hotel's value vary, with some finding the pricing steep. The location is a highlight, offering easy access to the city's attractions, and the cleanliness of the hotel consistently impresses. However, some guests note the rooms can occasionally suffer from noise disturbances.
Location
Convenient
Atmosphere
Stylish
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Comprehensive
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4,540Reviews59Q+A100Room tips
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Reza M wrote a review Apr 12
15 contributions3 helpful votes
The hotel is very modern and the staff are so friendly and competent. They just are well trained in how to greet guests, how to provide service and how to make guests feel comfortable. The rooms are clean, not big, but comfortable. The restaurant staff were very competent. I will definitely stay here again.
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ken F wrote a review Sep 2022
Sacramento, California14 contributions26 helpful votes
Hotel's Favourite
Our first trip to Germany, and we stayed at the Grand Hyatt Berlin for the entire time of our vacation, more than 3 1/2 weeks. With such a long stay, we had a lot of time to thoroughly evaluate the hotel. The short version is that this is one of the world's great Hyatt hotels, and ties with the Park Hyatt NYC, the Hyatt on the Bund (Shanghai), and the Huntington Beach Resort & Spa in terms of the excellence of its facilities and service. We will definitely be back. The Grand Hyatt Berlin has a natural advantage simply in its location: it's right next to Potsdamer Platz, which provides convenient subway/train service to most any place you would want to go in Berlin. And it's just a few steps away from the Tiergarten, the "green lung" of Berlin that is the German equivalent of Central Park in NYC You can easily walk to the Brandenburg Gate, the Holocaust Memorial, Museum Island, the Espionage Museum, and innumerable other sights from the hotel. The hotel is surrounded by affordable restaurants. For an authentic German experience, .order one of the food platters from nearby Pauliner brewery. For an authentic American (but nonetheless delicious) experience, buy one of the superb burgers from nearby Burgermeister. The Grand Hyatt Berlin offers a wealth of benefits for Globalists. My family loved the daily breakfast, which offered a huge spread of delicious foods, along with made-to-order omelets, eggs, and crepes (if you have kids, have them try the Nutella crepe.) In the evenings, the club offered Globalists a "cocktail hour" that included dinner foods, wine, and a really superior Hefeweizen. The club is staffed by gracious, efficient hosts. The hotel has a huge health club, a lukewarm hot tub, and a very cold (to Americans) swimming pool. On the hottest days of our stay, we enjoyed these amenities and met some very nice German folks while socializing there. Pro tips for first timers to Berlin, especially if you have family: 1) yeah, this is the hotel you want, especially if you have Hyatt status 2) take the train from nearby Potsdamer Platz to Wansee. If you are at all fit, do the long hike from Wansee to Potsdam. Download the "Komoot" app to find some fantastic hiking routes. 3) Kids will love the nearby Deutsches Technikmuseum (German Museum of Technology) and Deutsches Spionagemuseum Berlin (German Spy Museum Berlin) 4) If you are staying more than a week consider buying an annual pass to Museum Island and the wonderful Berlin Zoo.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded Sep 20, 2022
Dear kennethfine, thank you so much for having chosen to stay with us during your first trip to Germany and that you took the time to write this detailed and very kind review here on TripAdvisor. It is great that you liked the location of the hotel and it sounds like you visited a lot of interesting places in our beautiful capital which I hope you enjoyed. Furthermore, I was delighted to learn that you and your family enjoyed the quality and the selection of the breakfast and that you also loved the Grand Club offer and the service of the team. It is a big compliment for all of us to learn that you and your family enjoyed your time at Grand Hyatt Berlin to the fullest and that we were able to contribute to an unforgettable stay. We already look forward to welcoming you back soon and should you have any questions, wishes, or preferences that could make your next stay even more pleasant, please do not hesitate to contact us at any time. With kind regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Megw1987 wrote a review Apr 12
6 contributions5 helpful votes
Had an amazing 3 night stay with my daughter in a city view twin, room was just superb, service fantastic, and the spa was fabulous! Location is ideal. The breakfast was brilliant with lots of choice, we had it served to our room on our last day at no extra cost.
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Date of stay: April 2024
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Location
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Trip type: Travelled with family
Room Tip: Pay extra for a city view room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BJMiceli wrote a review Apr 10
Boston, Massachusetts36 contributions84 helpful votes
This is a very impressively run hotel. It certainly lived up to the endless glowing reviews which I read before booking and before my stay. The service was friendly, professional, and unobtrusive. Things simply got done promptly and the right way. My room, a Junior Suite, was luxuriously appointed and immaculately clean. It was well ventilated (which is very important to me), as well. The hotel is modern and very stylish, with original artwork scattered throughout the public spaces. The location on Potsdamer Platz is excellent, with easy access to the U-Bahn, shopping, restaurants, cinemas, and even the Berlin Casino. Sights such as The Brandenburg Gate, The Reichstag, and The Tiergarten are easily reached on foot. I give The Grand Hyatt and enthusiastic recommendation. You will not be disappointed.
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Date of stay: April 2024
Value
Rooms
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 3 days ago
Dear BJMiceli, Thank you for sharing your experience! We're thrilled to hear that you had such a positive stay with us. It's wonderful to know that you found the service friendly, professional, and efficient, and that you enjoyed the luxurious and well-appointed Junior Suite. We're glad that you appreciated the hotel's modern style and convenient location, as well as its proximity to various attractions and amenities in Berlin. Your enthusiastic recommendation means a lot to us, and we hope to welcome you back for another excellent stay in the future! With best regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Travel.around.the.world wrote a review Mar 2024
Dubai, United Arab Emirates165 contributions67 helpful votes
Perfect location in the heart of the city, close to the shopping malls and restaurants.Also close to metro stations.Easy access.The hotel is clean, comfortable and good for business travelers but also couples/families who would like to discover Berlin.The breakfast is good too
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 1 week ago
Dear Ralwk, Thank you for your review! We're delighted to hear that you enjoyed the location of our hotel in the heart of the city and that you had a great stay with us. We appreciate your feedback and hope to welcome you back again soon! With best regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alexandra B wrote a review Mar 2024
Miami, Florida8 contributions6 helpful votes
Really enjoyed staying at the Gran Hyatt in Berlin. Great hotel, staff and location! The concierge was very helpful recommending great restaurants nearby. The staff was friendly and very customer focused. Room was impeccable. I'm really happy I choose the Grand Hyatt for my first visit to Berlin and can't wait to return.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 2 weeks ago
Dear mercimocu, Thank you for your review! We're thrilled to hear that you had an enjoyable stay at Grand Hyatt Berlin. It's wonderful to know that you found our hotel, staff, and location to your liking. We're glad our concierge could assist you in discovering excellent dining options nearby. Your kind words about our friendly and customer-focused staff mean a lot to us. We're delighted that your room met your expectations. We can't wait to welcome you back for another memorable stay on your next visit to Berlin! Best regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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yubantwo wrote a review Mar 2024
Berlin, Germany1 contribution
This was my second stay at the Grand Hyatt in Berlin. Absolutely everything from booking the room, the view (which at booking it was not clear that a city view was more expensive that the courtyard view which is looking across to other hotel rooms), to the spa and the restaurants was perfection. I had a big round birthday and because I wasn't able to travel , I booked 3 nights and 4 days at the hotel as a Stay-a-cation to relax, enjoy and receive friends. It would almost be a shame to use sleep at the hotel except that it is centrally located making it accessible to most of Berlin.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 3 weeks ago
Dear yubantwo, Thank you for sharing your experience with us! We're delighted to hear that your second stay at Grand Hyatt in Berlin was nothing short of perfection. It's wonderful to know that everything from the booking process to the amenities, spa, and restaurants met your expectations. We're glad you chose to celebrate your birthday with us and turned it into a memorable staycation. We appreciate your feedback regarding the city view and will certainly take it into consideration. Your satisfaction is our priority, and we hope to welcome you back for many more enjoyable stays in the future. If there's anything else we can assist you with, please don't hesitate to let us know. With best regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jayes2812 wrote a review Mar 2024
Cotswolds, United Kingdom77 contributions52 helpful votes
Central, convenient yet quiet. Lovely good sized room where everything worked well with the possible exception if the choice of TV options. Decent wi fi. The excellent breakfast was let down by insufficient staff that made this just a little chaotic.
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Date of stay: March 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 3 weeks ago
Dear jayes2812, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed the central and convenient location of our hotel, as well as the quiet ambiance. We're also pleased that you found your room spacious and well-functioning, although we apologize for any inconvenience regarding the TV options. Your comments regarding the breakfast service are duly noted. We apologize for any chaos caused by insufficient staff. Rest assured, we'll take your feedback seriously and address it with our team to ensure a smoother experience for our guests in the future. We hope to welcome you back for an even more enjoyable stay. Warm regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sugath W wrote a review Mar 2024
Colombo, Sri Lanka31 contributions11 helpful votes
End to end customer service, very clean rooms Check - in was smooth because I checked in online, great feature and one clients should always use to ensure minimum time at check in Executive Floor Lounge was superb, great choice of evening snacks and drinks For Breakfast, I used the VOX Buffet on the ground floor, service was exceptional Ordered a take away cake during my stay and Jens from the front Desk who took down my order the previous day went out of his way to get me disposable cutlery which was so helpful when I served it later that day at ITB conference - well done and great anticipation from Jens! Overall, a five star stay at the Grand Hyatt Berlin :-)
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 4 weeks ago
Dear Sugath W, Thank you for taking the time to share your positive feedback about your recent stay at Grand Hyatt Berlin. We are pleased to hear that you had a great overall experience, enjoyed the amenities, and found the location convenient for your needs. Our team is dedicated to providing excellent customer service, and we are glad to know that you felt well taken care of during your visit. We appreciate your recommendation and look forward to the opportunity to welcome you back for another enjoyable stay. If you have any further comments or suggestions, please feel free to share them with us. We value your input and strive to make each guest's experience exceptional. Best regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sui186525 wrote a review Mar 2024
Edinburgh, United Kingdom26 contributions10 helpful votes
The property ticked all boxes . Great location, great staff and decent product. Would definitely stay again. Hope something is done to cool down the rooms , did affect my sleep somewhat. Concierge was quite attentive.
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Review collected in partnership with Hyatt Hotels
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Berlin Hyatt, Marketing at Grand Hyatt Berlin
Responded 4 weeks ago
Dear sui186525, Thank you for taking the time to provide your feedback. We're delighted to hear that our hotel met your expectations. Your comments are valuable to us, and we appreciate your mention of the room temperature concern. Rest assured that we will look into ways to enhance this aspect to ensure a more comfortable stay for our guests. We hope to have the pleasure of welcoming you back for another stay in the future. If you have any further comments or suggestions, please feel free to share them with us. Best regards, Jan Peter van der Ree General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$299 - C$438 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt berlin hotel berlin, berlin grand hyatt, hyatt berlin, berlin hyatt
LOCATION
GermanyBerlinTiergarten / Mitte (Borough)
NUMBER OF ROOMS
342
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Grand Hyatt Berlin - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Grand Hyatt Berlin
Which popular attractions are close to Grand Hyatt Berlin?
Nearby attractions include SIXX PAXX Theater & Ladiesclub (0.4 km), Showbühne Berlin (0.4 km), and Berliner Philharmonie (0.3 km).
What are some of the property amenities at Grand Hyatt Berlin?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Berlin?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Berlin?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Grand Hyatt Berlin?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Grand Hyatt Berlin?
Conveniently located restaurants include Restaurant Facil, Caffe e Gelato GmbH & Co. KG, and Golvet.
Are there opportunities to exercise at Grand Hyatt Berlin?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Berlin have airport transportation?
Yes, Grand Hyatt Berlin offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Berlin?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hyatt Berlin?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hyatt Berlin offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.