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The Mandala Hotel

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Traveller (921)
Room & Suite (403)
Dining (89)
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About

#9 of 602 hotels in Berlin
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
GreenLeaders Platinum level
Welcome to the only privately managed 5 Star superior hotel in the heart of the city. In the centre of the city only a few walking minutes away from famous sights like the Brandenburg Gate or Reichstag, situated at Potsdamer Platz, this design hotel provides harmonic experiences for the senses. It features the most spacious rooms in Berlin, the 2 Michelin star restaurant FACIL, premium ONO Spa as well as the QIU Restaurant & Bar and modern meeting rooms. All 158 studios and suites are equipped with highest quality materials and offer a perfect home away from home combined with individual service. A stay at THE MANDALA HOTEL offers numerous harmonic experiences for the senses to provide you with the energy you need during your Berlin stay.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Meeting rooms
Spa
Facial treatments
Massage
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Kitchenette
Flatscreen TV
Safe
Laptop safe
Minibar
Refrigerator
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Green
Charming
Languages Spoken
English, French, German

Location

Potsdamer Strasse 3, 10785 Berlin Germany
Name/address in local language
The Mandala Hotel
4.5
4.5 of 5 bubbles3,758 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The Mandala Hotel garners appreciation for its prime location, often cited as perfect for exploring nearby attractions and dining options. The hotel's rooms are widely acknowledged for their spaciousness, providing guests with a comfortable retreat, though the need for modern updates has been noted by some reviewers. Cleanliness is generally upheld to a high standard; however, there are occasional remarks about the timing of room cleaning services. Service at the hotel is commended for staff professionalism and friendliness, but inconsistencies in room service are mentioned. While the atmosphere is deemed sophisticated, a few guests feel it could be refreshed. The amenities, including a quality breakfast and spacious rooms, are well-liked, but opinions are divided due to the perceived high cost of certain offerings, such as the breakfast and bar services, which some find diminish the hotel's overall value.
Location
Convenient
Atmosphere
Sophisticated
Rooms
Spacious
Value
Expensive
Cleanliness
Meticulous
Service
Attentive
Amenities
Satisfactory
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3,758Reviews26Q+A100Room tips
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Jo G wrote a review Apr 9
Guildford, United Kingdom252 contributions195 helpful votes
I stayed for 5 nights in this hotel. The location is ideal for many tourist sites and for public transport at Potsdamer Platz. The reception staff are charming and very helpful. The rooms are stylishly furnished and spacious. I booked a studio, which had a nice desk, bathroom and a little kitchenette. It would be very suitable for a solo business trip if you don't want to eat all meals out. I self-catered except one dinner in QIU, which was nice and not too expensive. (Hotel breakfast cost 30 Euro pppd and a dinner menu in their 2 Michelin star restaurant costs around 250 Euro!). My first room was over the road. The main problem I had was that it was so hot in the room that I couldn't sleep well. I had turned off the radiator as soon as I got in the room and opened both windows...but they only open a little and the road was noisy, too noisy to leave windows open at night. I couldn't find any air conditioning controls in the room (it seems heating/cooling is controlled centrally). In the morning I asked reception to check what they could do to cool the room down. That evening they told me there was a problem with the aircon, which they were trying to get fixed, but they offered me a room at the back of the hotel where I could leave the door to the balcony open to cool the room down. I accepted this gratefully. It was still too hot, even with the door open all day and all night - which was a bit of a security risk - but much more pleasant and to have the small balcony in the sun was an advantage. I would also say that the studio would not really be suitable for a couple because the bed was too small (only queen size rather than king size) but maybe I'm spoilt. The bed was also too hard for me but that's personal choice or achy bones. So potentially a very nice hotel if they can fix the aircon. I would use it again if I needed to be in Berlin.
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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629asj wrote a review Apr 1
Copenhagen, Denmark1 contribution
Great hotel in the middle of the city, welcoming staff and nice clean spacious rooms. Breakfast was great, good selection of cold meats and cheese, variety of how you want your eggs was excellent. I would like to visit again with the family.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
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Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kaloyan D wrote a review Mar 2024
Manchester, United Kingdom10 contributions18 helpful votes
If you are looking for a hotel with exceptional location, service and facilities - stop and look no further, because this is it. Expensive but It’s worth every penny. I recommend booking with breakfast. Book direct with the hotel for free spa access. It made our couples stay in Berlin that much better!
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Book direct. Book with breakfast.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ashley P wrote a review Mar 2024
Edgewater, New Jersey27 contributions14 helpful votes
Amazing hotel located in a safe, clean and well connected location. This is truly a five-star property at an affordable price. Go for the executive suite, it’s worth the minimal price difference to upgrade. Augustina and Claudia at the front desk were super helpful and accommodated my husband’s request for a topper to soften the mattress. Great coffee machines and gym, which is complimentary if you book directly via the hotel. Also - if you find a cheaper price on another site, email the hotel, they will price match and you get the benefits of booking directly. Truly had an amazing time, and I hope to return soon!
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Avoid $6 bottled water from the minibar, buy from DM located in the mall next door in Potsdam Platz.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Global47181619404 wrote a review Mar 2024
1 contribution
The hotel was amazing. Location is great. High quality breakfast is very nicely served on the 5th floor in a calm patio. Came with my wife for our wedding anniversary and was happy to receive a chilled Proseco wine with chocolate and fruits plate complimentary by the hotel. We took a great body massage and relaxed in the Sauna and the inviting Spa area of the 11 floor. Highly recommended !
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lutz Hesse, Geschäftsführer at The Mandala Hotel
Responded 3 weeks ago
Dear Guest, Thank you very much for your kind words about your stay at THE MANDALA HOTEL. We are delighted to hear that your special stay for your wedding anniversary with us was very enjoyable and that the Breakfast as well as the body massage were perfectly according to your expectations. Our hotel is located at Potsdamer Platz, the Philharmonie is just a stone's throw away, the "Berlin Wall" is directly on Potsdamer Platz, the Brandenburg Gate, the Reichstag, Checkpoint Charlie, the Martin-Gropius Bau, new National Gallery of Mies van der Rohe and many other museums. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Kind regards, Your THE MANDALA Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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revilo77 wrote a review Mar 2024
Dubai, UAE9 contributions7 helpful votes
Stayed at the Mandala in March as a business traveler for 4 nights. Service is impeccable and every staff member is courteous and professional. Rooms are well appointed and very clean. I was only missing international power outlets - something a business hotel should offer. Breakfast was great which lots of choices. A special shoutout to the bar manager who always made us feel welcome.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lutz Hesse, Geschäftsführer at The Mandala Hotel
Responded 4 weeks ago
Dear Guest, Thank you for your wonderful feedback on your recent stay with us. We are pleased to hear that you enjoyed your stay at THE MANDALA HOTEL and were satisfied with our service. We take note of your feedback regarding the international power outlets and will look into how we can better serve our guests in the future. As our hotel is in a constant state of optimization and modernization, your advice is much appreciated. We are pleased to hear that you enjoyed the breakfast and that our Bar Manager helped to make you feel welcome. It was a great pleasure to be your hosts and we are looking forward to welcoming you back in Berlin soon. Yours sincerely, THE MANDALA Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ewh2868 wrote a review Mar 2024
Singapore, Singapore4 contributions5 helpful votes
Stayed during ITB. The service was great, and the rooms spacious and very clean. Good location for taxis and trains (U and S). The bar area was a little tight, as we had 20 people staying at the hotel. I highly recommend.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lutz Hesse, Geschäftsführer at The Mandala Hotel
Responded 3 weeks ago
Dear Guest, Thank you very much for providing us with your feedback about your stay at THE MANDALA HOTEL. Our entire team works very hard on offering our guests a special experience and we are very glad when we achieve that goal. The famous Center is located at Potsdamer Platz, the Philharmonie is just a stone's throw away, the "Berlin Wall" is directly on Potsdamer Platz, the Brandenburg Gate, the Reichstag, Checkpoint Charlie, the Martin-Gropius Bau, new National Gallery of Mies van der Rohe and many other museums. The space in our QIU bar is indeed limited due to architectural constraints. We make up for the lack of space in the bar with the largest rooms on average in the whole of Berlin We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Yours sincerely, THE MANDALA Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jem J wrote a review Mar 2024
Leighton Buzzard, United Kingdom289 contributions130 helpful votes
Birthday weekend stay, lovely room, comfy bed, the staff were so friendly and helpful, suggesting places to visit, to eat and how best to get around. Lovely breakfast to set you up for the day. Excellent location that made getting around really easy.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Lutz Hesse, Geschäftsführer at The Mandala Hotel
Responded 3 weeks ago
Dear Guest, Thank you very much for your kind words about your stay at THE MANDALA HOTEL. We are glad to hear that you enjoyed our location and the service so much. Your remarks about our breakfast in particular make us very happy because our team works hard on offering great products in a nice setting with an impeccable service. It was our great pleasure being your hosts and we are looking forward to welcoming you back in Berlin soon. Kind regards, Your THE MANDALA Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rob85-NE wrote a review Mar 2024
Sunderland, United Kingdom19 contributions20 helpful votes
Brilliant hotel. We stayed Friday to Monday. Check in was problem free and the reception staff are attentive and polite. We went up to our room a management suite and were very impressed, the walk in wardrobe is ideal. Comfy bed, spacious bathroom and nice balcony. Hotel is clean and well kept. We tried the bar, didn’t have a great beer selection but again the staff are attentive, polite and there are some fantastic cocktails. One of the few hotels that really live up to expectation. I’d struggle to find room for improvement. Location is perfect for sight seeing. Finally there is an iPad in the room with recommendations for sightseeing, restaurants and bars. This helped us find one of our favourite bars (Bell Boy). All in all if you are considering staying here then I suggest you get it booked. Five star ⭐️
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Checkout the iPad in the room, all the recommendations are e tried were bang on
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lutz Hesse, Geschäftsführer at The Mandala Hotel
Responded 3 weeks ago
Dear Rob, Thank you very much for sharing your great experience about your recent stay at THE MANDALA HOTEL. We are happy to hear that your stay with us was very enjoyable and that rooms as well as the service were perfectly according to your expectations. Especially your praise of our staff delights us, because we strive to deliver the best service possible. We are glad that you enjoyed the cocktails at the QIU Bar & Restaurant. Our head barman takes great pride in creating his own drinks. We will make sure to pass along your compliment. Also, your positive words regarding our rooms with spacious bathrooms and balcony are well received. The cleanliness of our rooms is always of vital importance to us and we are very delighted that this was so evident in your case. We appreciate your review very much and thank you for the additional motivation for our work in the future. Dear Rob, we thank you once more for your comment and we look forward to having you back as our guest again soon. Please do not hesitate to contact us if you have any questions or wishes. Yours sincerely, THE MANDALA Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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O6858MWjon wrote a review Mar 2024
1 contribution1 helpful vote
First class modern hotel close to Potsdamer Platz station. Our room had a large walk in wardrobe and plenty of storage, the bed was comfortable and the bathroom and amenities were what you'd expect of a 5 star hotel. The hotel staff were super-helpful and friendly and the bar and restaurant are also excellent. We would definitely stay here again.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Lutz Hesse, Geschäftsführer at The Mandala Hotel
Responded 5 weeks ago
Dear Guest, Thank you very much for your kind words about your stay at THE MANDALA HOTEL. We are delighted to hear that your stay with us was pleasant. Your positive words regarding our large rooms with spacious walk-in closets as well as the bathroom amenities and in particular our QIU Bar & Restaurant delights us exceedingly. Especially your comments about our employees pleased us. Our staff works hard on fulfilling all of our guests’ wishes and comments like yours give us an additional motivation for the future. We look forward to having you back as a guest again soon and we stand at your disposal for any inquiry. Kind regards, THE MANDALA Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$284 - C$401 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Madison Potsdamer Platz
LOCATION
GermanyBerlinTiergarten / Mitte (Borough)
NUMBER OF ROOMS
158
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Mandala Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The Mandala Hotel
Which popular attractions are close to The Mandala Hotel?
Nearby attractions include SIXX PAXX Theater & Ladiesclub (0.3 km), Showbühne Berlin (0.3 km), and Berliner Philharmonie (0.3 km).
What are some of the property amenities at The Mandala Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Mandala Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Mandala Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Mandala Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Mandala Hotel?
Conveniently located restaurants include Vedang - plant burger (Mall of Berlin), Restaurant Facil, and Caffe e Gelato GmbH & Co. KG.
Are there opportunities to exercise at The Mandala Hotel?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does The Mandala Hotel have airport transportation?
Yes, The Mandala Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Mandala Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Mandala Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Mandala Hotel?
The staff speaks multiple languages, including English, French, and German.