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Mercure Hotel Chateau

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Mercure Hotel Chateau
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471 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Berlin, Germany
Reviewed 11 May 2012

The hotel claims it is a 4-Star hotel, and I write this review with that in mind. They are holding themselves to a higher standard and as such, the review should reflect that. This hotel is located a short walk (5-10 minutes) from U or S Bahn stations in what feels like a very safe part of town. We weren't...

Reviewed 4 May 2012

This is my third time at the Hotel Chateau. This time I was on my own and had booked a superior room (whatever that means - I was curious). It must be the size of the room. It was so big that I felt a little lost there. But everything else was just as excellent as before, the friendly staff,...

2Thank Wahlenglaender
Reviewed 3 May 2012

The hotel is in a quiet side street off the Ku'damm, very close to an U-Bahn station, also buses nearby. And of course shopping! It's a good value, but nothing too great. The only thing that disturbed me were the chewing gum in the carpet next to my bed. I stepped into it all the time. I booked a Privilege...

1Thank MataHari_OnTheRun
Reviewed 27 March 2012

This hotel is essentially what I expected for the money in Berlin. Actually, the price was quite fair. When you pay this much (or this little) for a hotel, you can't expect it to be a beautiful top-quality stay, but I was looking for clean and quiet. This I got. I will say that I had to change rooms a...

3Thank nyctravelguy1
Reviewed 26 March 2012

My daughter and, i stayed here for a week and, what a wonderful week it was. Everybody in the hotel was helpful and, friendly, they made us feel a part of a family while we where there. The food was lovely and, the service was excellent. The hotel is placed in an ideal place close to taxi's cafe's and, the...

4Thank shelle1971
Prague, Czech Republic
Reviewed 6 February 2012

Originally we were travelling to London, but due to visa problems we were sent back home from the Prague airport. As we did not want our weekend to be ruined completely, we have decided on last minute to go to Berlin and hotel Mercure. GREAT CHOICE! The hotel is located just few minutes walking distance from U-Bahn station near the...

5Thank Lahvik
Glasgow, United Kingdom
Reviewed 20 January 2012

Stayed here whilst on business in Jan, The good points are 1) Free internet in room which is a great bonus, very few hotels in Berlin offer this, i know as my wife spent hours trying to find the ones that did. 2) Big rooms, my room was long and had plenty of space, great size room with a fold...

2Thank lesliedocherty-GLA
Reviewed 20 January 2012

I chose this hotel because great price offer diurng BBB and it's location near Ku'damm street with its part with fancy fashion stores. The hotel lobby is small. On reception desk there is 1 person. Check in and check out and out was quick. The room I get was small and the same bathroom. Thre is no special view. Really...

Thank ksiazemati
Reviewed 12 January 2012

My family and I were there for the new year and it wS amazing!! I have nothing bad to say about this hotel. The location, service, breakfast and rooms were amazing. It is close to Kudam and exactly beside the hotel is a large supermarket. All and all a great value.

Thank Katnas
Newcastle Upon Tyne
Reviewed 6 December 2011

The hotel is well situated near the Savigny Platz SBahn and the KuDamm. We stayed for five days in a room that was a good size and reasonably well appointed. There were some minor irritations: small cup sizes, no coffee, no close power point to boil the kettle. The major issue for me as I needed to work was that...

2Thank davidhchess

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Staying in Charlottenburg

Neighbourhood Profile
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighbourhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theatres close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our 54 room 4*-garni Hotel, artfully decorated in the unique ambience of "Provence", is quiet but centrally located 50 meters from Kurfuerstandamm boulevard. ... more   less 

Additional Information about Mercure Hotel Chateau

Address: Knesebeckstr. 38-49, 10719 Berlin, Germany (Formerly Ringhotel Chateau Garni)
Region: Germany > Berlin > Charlottenburg
Price Range: $88 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Chateau 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Ringhotel Hotel Chateau Garni
Ringhotel Hotel Berlin
Hotel Style:
#138 Luxury Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Chateau staff and other travellers.
12 questions
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Questions? Get answers from Mercure Hotel Chateau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere”
 of 5 bubbles LolabelleScotland, 26 Nov 2016 | Read review
“Ask for the large rooms with the balcony, facing the front. If available, they will probably let you stay there with no additional cost.”
 of 5 bubbles Astamir, 21 May 2016 | Read review
“Ask for a room at the back - the front rooms are onto the street and there is a restaurant directly below”
 of 5 bubbles 77Sue, 9 Apr 2016 | Read review
“Only twin beds available in the superior rooms!”
 of 5 bubbles Henkan, 1 Nov 2015 | Read review
“Rooms at the front of the hotel may be noisy at night.”
 of 5 bubbles Chimille, 12 May 2014 | Read review
5 of 5