The Fontenay Hamburg
270 reviews
#35 of 339 Hotels in Hamburg
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Fontenay 10, 20354 Hamburg Germany
Lowest prices for your stay
US$383
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US$394
US$376
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Full view
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Room & Suite (127)
Pool & Beach (34)
About
#35 of 339 hotels in Hamburg
Location
Cleanliness
Service
Value
Travellers' Choice
THE FONTENAY is a reflection of modern Hamburg: open-minded, cosmopolitan and exceptionally welcoming. A homage to the Hanseatic city, the luxury hotel is tailor-made for the many national and international visitors who come to discover and rediscover Hamburg.
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Steam room
Concierge
Dry cleaning
Laundry service
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Room features
Allergy-free room
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Bathrobes
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Great View
Languages Spoken
German
Location
Full view
85Good for walkers
Grade: 85 out of 100
99Restaurantswithin 1 km
28Attractionswithin 1 km
Contact
Fontenay 10, 20354 Hamburg Germany
Name/address in local language
Getting there
DammtorHamburg S-Bahn10 min
StephansplatzHamburg U-Bahn12 min
270Reviews3Q+A8Room tips
Reviews
Traveller rating
- 185
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- 9
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Popular mentions
love the architecture the spa the pool roomservice. there is nothing to complain about this property. Fascinating interiors all with the best materials. High tech but easy to understand. love the wooden floors- no smelly carpets.... cant wait to return
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Date of stay: October 2020Trip type: Travelled on business
Rooms
Cleanliness
Service
2 Helpful votes
Helpful
Response from TF Management, Marketing at The Fontenay Hamburg
Responded Oct. 26, 2020
Dear Julius, Thank you very much for your great review. We are glad that you enjoyed your stay with us and we are looking forward to welcoming you back very soon. Kind regards The Fontenay
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Although my husband and I decided to stay at the Atlantic during our Hamburg trip, we went to the Fontenay for a tea break. It was just lovely to sit on the terrace, overlooking the Alster, having our tea and a very good crème brûlée. HOWEVER, when it came to paying, we struggled to get the waiting staff's attention, and then, after 15 minutes have passed, we just lost patience, left money on the table and left. The tables were about 50% occupied.
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Date of stay: August 2020
Cleanliness
Service
Helpful
Response from TF Management, Marketing at The Fontenay Hamburg
Responded Aug. 24, 2020
Thank you very much for your review, we highly appreciate your feedback and will certainly share it with the team. Best regards The Fontenay
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A contemporary hotel in a perfect location. The rooms are spacious, well-decorated with all necessary comfort. If the welcoming wasn’t of the warmest, the bar’s food was delicious with a special mention for the vegetable bowls. However, one of the main problems, was the spider overpopulation. There were hundreds of them wandering on the balconies, moving through their spiderwebs while customers were eating and drinking. Corona measures were well-respected and the fitness center had a wonderful equipment. Professional but failed to create a welcoming and heartwarming atmosphere. Breakfast was a huge disappointment as microscopic portions were served. As a conclusion, the Fontenay hôtel is great place which stills need a few improvements.
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from TF Management, Marketing at The Fontenay Hamburg
Responded Aug. 24, 2020
Thank you very much for your great review, we highly appreciate it and will forward your feedback regarding the spiderwebs tu our houeskeeping team. Kind regards and all the best The Fontenay
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High class hotel, I had a splendid and jolly time there. Everything you would wish for a Hotel. Nice view on the Aussenælster. Best breakfast. Jolly good time with Randolph. Etsy approves with a blink of the I. So fine!
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Date of stay: May 2020
Value
Rooms
Service
Room Tip: Etsy Lounge
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3 Helpful votes
Helpful
Response from TF Management, Marketing at The Fontenay Hamburg
Responded Jul. 30, 2020
Thank you so much for this Wonderful review. Looking Forward to Meeting you again here at The Fontenay! Warm regards,
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We had to leave one day early for good reasons. The hotel management insisted that we should pay the full amount for the cancelled day - including breakfast - and explained that it was all because of booking.com who forced them to act this way?. Overall - a cold, sterile and rigid hotel experience. Hotel first and guest second. There are much better places in Hamburg
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Date of stay: July 2020
1 Helpful vote
Helpful
Response from TF Management, Marketing at The Fontenay Hamburg
Responded Aug. 2, 2020
Thank you very much for your review, we highly appreciate your feedback and will certainly share it with the team. Best regards The Fontenay
Read more
PRICE RANGE
US$306 - US$450 (Based on Average Rates for a Standard Room)
LOCATION
GermanyHamburgRotherbaum / Eimsbüttel
NUMBER OF ROOMS
130
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Claim Your Listing Frequently Asked Questions about The Fontenay Hamburg
Which popular attractions are close to The Fontenay Hamburg?
Nearby attractions include Planten un Blomen (1.1 km), Alster (0.5 km), and Kunsthalle Hamburg (1.2 km).
What are some of the property amenities at The Fontenay Hamburg?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The Fontenay Hamburg?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Fontenay Hamburg?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to The Fontenay Hamburg?
Conveniently located restaurants include Stadtsalat, Restaurant Haerlin, and Helo Restaurant.
Are there opportunities to exercise at The Fontenay Hamburg?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Fontenay Hamburg have an airport shuttle?
Yes, The Fontenay Hamburg offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Fontenay Hamburg?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Fontenay Hamburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Fontenay Hamburg offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.