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Holiday Inn Express Hamburg City Centre

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664 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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Salzburg, Austria
Reviewed yesterday NEW

Good location , 2 stops on the underground from the Main Train station. Staff were super friendly, service was excellent, room was truly comfortable. Breakfast more than substantial, well replenished throughout the breakfast sitting and the breakfast staff very helpful. I would DEFINITELY stay here again if I were ever to visit Hamburg again.

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Helpful?
Thank Tanya2636
Reviewed 4 weeks ago via mobile

the Hotel is really nice and clean, people arr friendly and the breackfast perfect. the only negative thing was the carpet floor . it is really uncomfortable, eventhough it was clean. the rest was perfect and the cost is really worth it!

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Thank S D
hiexhh, Front Office Manager at Holiday Inn Express Hamburg City Centre, responded to this review

Dear guest, Thank you very much for staying with us in our Holiday Inn Express Hamburg City Centre. It is great to hear that you have spent a great time with us, and we appreciate the detailed review of your stay. We are looking forward to welcoming you back as our guest soon. Kind regards from Hamburg, Melanie Rehberg Senior...

Ipswich, United Kingdom
Reviewed 15 March 2017

We booked this at the last minute having had to fly back from Hamburg rather than Berlin. it was good value, excellent breakfast, great location 5 mins from U-bahn and 2 stops from the Hauptbahnhof. Friendly. Recommended

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Thank AJG_Ipswich
hiexhh, Front Office Manager at Holiday Inn Express Hamburg City Centre, responded to this review

Dear guest, Thank you very much for staying with us in our Holiday Inn Express Hamburg City Centre. It is great to hear that you have spent a great time with us, and we appreciate the detailed review of your stay. We are looking forward to welcoming you back as our guest soon. Kind regards from Hamburg, Melanie Rehberg Senior...

Greater London, United Kingdom
Reviewed 8 March 2017

This hotel is centrally located close to some very nice restaurants and bars. I was there on business but did not enjoy my stay. The service at reception was quite poor. Breakfast is poor also. The rooms are nice, mine faced a busy road yest the noise level was tolerable. The underground garage is easy to access but make sure...

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Helpful?
Thank FlyingDutchman999
hiexhh, Front Office Manager at Holiday Inn Express Hamburg City Centre, responded to this review

Dear guest, Thank you for your feedback after your stay in our Holiday Express Hamburg City Centre. I am really sorry that you cannot enjoyed your stay in our hotel. Of course the staff in the hotel should everytime friendly and helpfull. And that is also our normally standart. So I am very afraid to hear that you have this...

Athens
Reviewed 1 March 2017

the hotel is in Lubecker Strasse near the Wartnau Metro station actually its just 100mts away.Its a very clean hotel, everything new inside and beds and pillows comfortable.Breakfast could be better but generally very good for this price.Nicelly location near the metro that takes you everywhere you want.Opposite to the hotel is a small supermarket and next to it some...

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Helpful?
Thank sv1dkr
hiexhh, Guest Relations Manager at Holiday Inn Express Hamburg City Centre, responded to this review

Thank you for taking the time to express your thoughts and concerns regarding your recent stay with us. It is a great pleasure to hear that you enjoyed your stay with us. We hope to welcome you again next time when you visit Hamburg. Sincerely yours, Susira Keesai (Mr.) Guest Service Manager

Brasov, Romania
Reviewed 22 February 2017 via mobile

The hotel is clean and I like that the furniture is not old. Breakfast doesn't have many type of food to choose from but the coffee and croissants are very good. There is an underground parking for extra 10 euro. Don't get fooled by the name, it is close to city center but not located there. Overall, a good option...

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Thank Dante_F1
hiexhh, Guest Relations Manager at Holiday Inn Express Hamburg City Centre, responded to this review

Dear Guest, Thank you for taking the time to express your thoughts and concerns regarding your recent stay with us. We hope to welcome you again in the near future. Sincerely yours, Susira Keesai (Mr.) Guest Service Manager

Dulverton, United Kingdom
Reviewed 19 February 2017

We stayed at the hotel for 2 nights,I am a wheelchair user,the room was great with a perfect bathroom.Breakfast served from 6.30 with all one needs.Staff very friendly and helpfull,they spoke English(a help if German is not your language). Would we be back ? Thats an EASY YES

Review collected in partnership with ASUS 12 W8 IE Bookmark
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Thank 1ontop
hiexhh, Front Office Manager at Holiday Inn Express Hamburg City Centre, responded to this review

Dear guest, Thank you very much for staying with us in our Holiday Inn Express Hamburg City Centre. It is great to hear that you have spent a great time with us, and we appreciate the detailed review of your stay. We are pleased to see that especially our complimentary breakfast buffet, as well as our rooms have completely convinced...

Selby, United Kingdom
Reviewed 7 February 2017

We stayed here in November, we had 2 family rooms, which were just 2 doubles with sofa beds extended, the rooms were clean, well furnished and comfortable. The ensuite bathrooms were clean and modern but unfortunately no bath tub. Staff on the reception were friendly and helpful although couldn't organise a hire car for me, they did go out of...

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Thank swilliams0n23
hiexhh, Guest Relations Manager at Holiday Inn Express Hamburg City Centre, responded to this review

Dear Guest, Thank you for taking the time to express your thoughts and concerns regarding your recent stay with us. Please accept our sincere apology you had experienced during your stay. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I have taken note and wish to...

Brisbane, Australia
Reviewed 27 January 2017

We stayed here for two nights during a Hamburg stopover to visit Miniatur Wunderland. The hotel was good; the rooms were comfortable, quiet and well appointed. The staff were friendly and helpful and the included breakfast more than adequate. It should be noted, however, that whilst the hotel title is Hamburg City Centre, it is not really in the city...

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Thank bobjanh
Dublin, Ireland
Reviewed 22 January 2017

My favourite HIE room generation here with lots of plug sockets and very good housekeeping and upkeep of the rooms for the most part. No hot items apart from eggs for breakfast but the very wide cold selection and the size of breakfast area means that it is better than a lot of HIE hotels. Bathrooms are nice and big...

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Helpful?
Thank Justin J
IHGService, Guest Relations Manager at Holiday Inn Express Hamburg City Centre, responded to this review

Hello Justin J! Thank you for your feedback regarding your stay at Holiday Inn Express Hamburg City Centre, Germany. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment about the bathroom and internet service. However, we’re sorry we...

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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Hamburg's first brand new entirely non smoking hotel will open in Autumn 2009! The brand new Holiday Inn Express Hotel Hamburg City Centre is located in the center of Hamburg only a few minutes away from all of Hamburg s numerous attractions. The subway station Luebecker Strasse and Wartenau are only a few minutes on foot. The Alster is only a short stroll away and gives you quite a view across this historic city. The Holiday Inn Express Hotel Hamburg City Centre offers 179 non smoking luxurious en suite air-conditioned bedrooms, each with flat screen colour TV with a variety of channels, modem point, High Speed Wi-Fi Internet Connectivity, hairdryer and tea and coffee making facilities. The Holiday Inn Express Hotel Hamburg City Centre has an interior designed full service bar with 50inch flat screen TVs, a comfortable dining area, air conditioning and high-speed Wireless Internet access throughout the entire hotel. The Holiday Inn Express Hotel Hamburg City Centre offers affordable on-site car parking with direct access to the hotel. Stay Smart, the Holiday Inn Express Hotel Hamburg City Centre is expecting you! ... more   less 

Additional Information about Holiday Inn Express Hamburg City Centre

Address: Lubecker Strasse 109, 22087 Hamburg, Germany
Region: Germany > Hamburg
Price Range: $127 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hamburg City Centre 3*
Number of rooms: 179
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Also Known As:
Holiday Inn Express Hamburg City Centre Hotel Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hamburg City Centre staff and other travellers.
4 questions
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Southampton, United Kingdom
Mirfield
over a year ago

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Questions? Get answers from Holiday Inn Express Hamburg City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the main road outside the hotel, but the street noise could not really be heard. Supermarket below is very good.”
Tanya2636, 22 Apr 2017 | Read review
“if you dont want your room to be cleaned free 1 beer at the bar”
sv1dkr, 1 Mar 2017 | Read review
“Book early”
1ontop, 19 Feb 2017 | Read review
“rear facing rooms are nice and quiet”
peterrin1, 13 Dec 2016 | Read review
“Take a room headiing to the back yard if you like quietness.”
jukkal990, 10 Dec 2016 | Read review
5 of 5